Technical Experience:

• EMC storage platforms: Symmetrix VMAX, Clariion, Celerra, Avamar, DataDomain, Centerra
• EMC Kazeon eDiscovery
• EMC Unisphere, ProSphere, Enterprise Control Center
• Netapp FAS series unified storage arrays
• Netapp System Manager, Operations Manager, OnCommand Insight
• Cisco IOS/NX-OS
• Brocade Fabric OS
• Cisco MDS, Brocade DCX, and Brocade Silkworm Fiber Channel directors
• Cisco UCS blades/ 6120 and 6248 Fabric Interconnects
• Cisco 3500, 3700, and 4500 series switches
• VMware ESX
• Microsoft Windows operating systems
• Microsoft Active Directory, Group Policy, WSUS
• VBscript and Visual Basic for Applications
• Altiris Configuration/Endpoint Management
• IBM Tivoli Enterprise Endpoint Management
• Wise Package Studio
• Apple Macintosh OS, Apple Remote Desktop Management, Carbon Copy Cloner
• Red Hat Enterprise Linux

Relevant Professional Experience:

Confidential

SAN Engineer

Duties and Related Skills:

I am currently responsible for the implementation and administration of IT storage networking components and storage appliances at the Department of Health and Human Services, Food and Drug Administration FDA , White Oak Data Center WODC and FDA Center for Food Safety and Applied Nutrition CFSAN data center. My primary area of responsibility is focused on Block Fiber Channel Protocol , File CIFS/NFS , and CAS storage solutions manufactured by EMC andNetapp, as well as Fiber Channel director switches manufactured by Cisco and Brocade. My secondary area of responsibility related to products or appliances that facilitate storage capacity planning, file archiving, file intelligence, and automation of SAN management. My duties require an in-depth knowledge of data storage systems, Fiber Channel protocol, and storage design. I have in depth knowledge of the industry best practices for engineering and provisioning SAN storage for Linux, SUN Solaris, Microsoft Windows, and VMWare environments, as well as virtualization of storage for said environments. I have spent a great deal of my time studying and employing best practices for storage performance tuning for Oracle databases, as well as the benefits and challenges of storage virtualization as they relate to Oracle database deployments. I regularly research emerging and existing data storage and storage networking technology as the changing needs of the FDA necessitate augmentation of existing storage solutions.

Major Projects and Accomplishments:

Remediation of the WODC storage environment:

Upon taking over operations and maintenance duties from an outgoing contractor, my company was tasked with a large scale remediation effort of information technology systems within the FDA's White Oak Data Center to correct deficiencies within the existing infrastructure. As a member of the SAN team my effort in the remediation of the WODC SAN environment was twofold. First, I was responsible for identifying and remediating engineering mistakes and single points of failure in the SAN fabrics, such as hosts lacking redundant fiber connections, lack of proper redundancy in Fiber Channel zones, load balancing across switch cards, and load balancing of storage array front end ports. Second, I contributed to analysis of storage array workloads at the RAID group level to determine host I/O profiles, and implemented storage design changes to mitigate I/O contention. These efforts greatly improved the performance and availability of the storage systems, and allowed us to identify and reclaim wasted storage space.

Implementation of storage virtualization and tiering at WODC:

Facing rapid expansion of systems in the WODC, due in part to a large amount of systems and applications migrating from a decommissioned data center, it became clear that a new storage strategy would be required to support the growing load being placed on WODC storage systems in the form of capacity and I/O. My team and I developed a plan to migrate from the traditional, fully thick provisioned storage design employed at WODC, to a modern, fully thin provisioned, virtualized design which would utilize EMC's Fully Automated Storage Tiering for Virtual Pools FAST-VP , and FAST Cache technologies. Thin provisioning and oversubscription of storage pools allowed us to achieve more efficient utilization of disk space on the storage arrays by eliminating white space. FAST-VP allows the storage array to analyze the data written to its pools, promoting frequently accessed data to the highest performing drives, and less frequently accessed data to the lower performing tiers. FAST Cache allows high performance, solid state, Enterprise Flash Drives EFDs to act as additional cache memory for the storage array. The combination of these technologies allowed us to satisfy the new I/O and capacity requirements by making more efficient use of the existing hardware.

Symmetrix VMAX thick to thin migration:

To accommodate expansion of the FDA High Performance Computing Enclave, and to simplify management of storage resources, the decision was made to transition the EMC Symmetrix VMAX supporting said enclave from traditional thick devices, to virtualized thin devices. I contributed to the effort by coordinating and working with EMC Professional Services and internal server team personnel to create virtual pools, bind devices, and map thin devices to servers so that data could be copied. The result was a significant improvement in efficiency of capacity utilization, as well as ease of management of the storage array.

FDA Vcloud storage configuration:

I was the principal SAN engineer responsible for implementing all storage requirements for a VMware Vcloud environment that consists of four Hewlett Packard C class blade systems, Brocade 4800 series Fibre Channel Directors, and EMC Symmetrix VMAX storage. My contributions included design of SAN connectivity for ESX host blades, switch configuration to support N-Port ID Virtualization NPIV , configuration of NPIV zones, and storage design and presentation for Vclouddatastores.

FDA VMware ESX migration and storage consolidation:

I was the principal SAN engineer responsible for the migration of all FDA VMware ESX hosts from EMC Clariion Storage, to EMC Symmetrix VMAX storage. Facing rapid growth of the FDA's VMware environment, it became apparent that IO being generated by the ESX hosts was approaching levels that could not be sustained by the Clariion storage systems. To mitigate these performance bottlenecks and ensure high availability of the critical VMware hosts, the decision was made to migrate all VMware data stores to high performance Symmetrix VMAX storage. I was responsible for all SAN related aspects of this project, including Fiber Channel network design, storage design, migration and load balancing. The project was very successful, consolidating workloads from two Clariion storage arrays to one Symmetrix VMAX, minimizing wasted capacity, and reducing IO latency on the ESX hosts to single digits.

Netapp FAS/Cisco UCS implementation:

I was a key contributor to the effort to implement a pair of Netapp FAS3240 unified storage arrays, as well as a pair of Cisco UCS blade chassis' procured by the FDA to support a combined Cisco Unified Callmanager, and Webex environment. My contributions to this project included coordination of Netapp hardware installation with Netapp Professional Services, configuration of the FAS storage array, configuration of Cisco MDS 9513 switches to support N-Port ID virtualization NPIV , and configuration of Cisco UCS Fabric Interconnect SAN profiles.

Confidential

Systems Engineer

Duties and Related Skills:

Under contract to the US Department of Health and Human Services, Centers for Medicare and Medicaid Services CMS , providing Systems Engineering services for the CMS Windows and Macintosh desktop environment of roughly 5,000 endpoints. Responsible for Microsoft patch, Macintosh patch, and Software distribution using Microsoft WSUS, Apple Remote Desktop Management, Altiris, and IBM Tivoli. Also Responsible for managing servers for WSUS and Altiris, storage administration for software repositories and operating system images, creating and testing software packages using Wise Package Studio, and building Windows and MacOS operating system images. I also created scripts and applications using Visual Basic, VBScript, and WiseScript Editor, for the purpose of package deployment and other endpoint administration tasks. Responsible for administering user accounts in Active directory, for the purpose of user rights assignment for software installation and configuration. Responsible for testing and evaluating new hardware and software for the CMS Desktop environment.Responsible for assisting Desktop Support technicians with escalated support issues, to provide a timely resolution for desktop applications. In addition, I also regularly provided assistance and input to the Information Security group where the security and availability of the CMS desktop environment were concerned. I served as a resource for the desktop engineering group in developing disaster recovery plans for desktop and endpoint management systems, Certification and Accreditation of desktop operating system images, and auditing of desktop systems for compliance with NIST, GSA, FIPS, antivirus versions, and DAT files.

Major Projects and Accomplishments:

CMS Desktop Technology Refresh:

Key contributor during a desktop technology refresh of approximately 5,000 end user stations at the Centers for Medicare and Medicaid Services in Baltimore, Maryland. Contributions included system building, imaging, software package installation, deployment scheduling, automating data backups, installation, and end user training for a Cisco VPN solution.

CMS Senior Executive Service Support:

Creation of a dedicated Executive IT support service for the CMS Senior Executive Service members. As the first Point of Contact for the newly created service, I was instrumental in developing processes and documentation in support of the Statement of Work for this project, as well as implementing the service and training subsequent technicians.

CMS Central Office Network Switch Refresh:

Assisted Network Engineers with a network switch upgrade. Contributions included documenting connections, removal of old hardware, installation/ racking Cisco 4507R-E switches, establishing connections from endpoints to correct port/ VLAN, and verifying connectivity to end user workstations and network attached printers.

CMS Tape Library Refresh:

Key contributor in a large storage tape migration effort.Assisted with migrating CMS's library of approximately 400,000 3490 storage tapes. Duties included maintaining an Access Database to track tapes from beginning or migration process through to destruction, VBA programming for MS Access, utilizing mainframe to start copy jobs, load tapes, eject tapes, and degaussing/ destroying tapes.