SAP Training Specialist

SUMMARY

Confidential is an SAP AG certified professional with nine years of experience on training, testing and configuration. He is an international implementation professional with experience in several SAP modules: Finance, Controlling, Contract Accounts, Sales Distribution, Material Management and Human Resources. Confidential is also an experienced project leader capable of managing multiple tasks on a simultaneous effort and a team leader whose skills include a thorough understanding of client satisfaction and high levels of customer service.

EMPLOYMENT HISTORY

The Peloton Group Consultant

• Coordinated a team of three trainers for creation of Work Instructions using uPerform.
• Coordinated a team of three trainers for creation of PFDs Process Flow Documents using Visio.
• Conducted meetings on new business processes discussions.
• Developed and facilitated train-the-trainer sessions.
• Worked with functional leads and department managers developing business process flows for MM, FI, and HCM modules.
• Developed and delivered training classes for functional members and super users: SAP FI modules, and SAP HCM modules.
• Developed and maintained status reports.
• Worked with the Basis team to develop mock conversion plan and timeline.

Confidential

• Developed functional specifications for enhancements to HCM: PA, Benefits and OM.
• Troubleshooting of system issues in a post go-live support role.
• Delivered classroom training on Employee Data Management, Business Structures Management and Benefits subjects.
• Tested new functionalities on back end and Portal Front End of SAP.
• Developed Ad Hoc Queries course.

Confidential

• Designed and implemented training approach and training course list for SAP ECC implementation project. Modules implemented: MM, FICO, SD.
• ILT development and delivery.
• Elaborated training calendar to fit a tight project schedule
• Delivered live training classes to Key Users in Stansted, UK and NYC, NY. Content delivered: Basic SAP Navigation, Introduction to Order to Cash, SAP SD, Introduction to SAP FICO, Introduction to Forecast to Finished -SAP MM.
• Coordinate team of 2 instructional designers for creation of 200 work instructions using MS word and uPerform.
• Published material on SharePoint.
• Developed training documentation: work instructions, concept slides.

Confidential

• Team lead in a global template implementation project
• Developed and presented the entire training strategy, closing a half million dollar contract.
• Interviewed and selected SAP trainers/instructional designers.
• Coordinated team of 4 trainers for delivery of Key User training to 1000 seats Area of Knowledge based training.
• Coordinate team of 4 trainers for delivery of End User training to 1500 seats SAP Role based training.
• Designed and implemented training approach and curriculum for SAP ECC implementation project. Modules implemented: SD, FICO, SCM and PS.
• Created tracking and reporting tools for measuring material creation and training delivery.
• Elaborated training calendar to fit a tight project schedule.
• Oversaw the production and reviewed Concept Slides and Work Instructions 324 WIs and 47 sets of Concept Slides.
• Additional to training role: Developed authorization plan to align global authorization matrix to local needs. Assisted on determining Roles to Positions matrix.

Confidential

• SAP FI-CA and FI-AR Functional lead. Responsible for configuring, testing, and implementing enhancements and break fixes.
• Team lead to all matters of end to end Invoice to cash process.
• Responsible for the integration between FI-CA/FI-AR and GL, MM, FM, AP, AA and CO.
• Responsible for Unit and Integration testing in preparation for System upgrade during implementation of Support and Enhancement Packages.
• Researched and applied OSS notes when needed to fix module issues.
• Created test scripts for Unit and Integration test on Worksoft Certify.
• Analysis, design and implementation of functionality for Treasurers and Banking.
• Worked actively in effort to synchronize Master Data between IS-U and IS-PS total of more than 310,000 Business Partners

Confidential

• SAP ECC 6.0 FI-LO, FI-CA, and HCM Training program developer using RWD uPerform.
• Developed training plan, training design, training curricula for HCM Payroll, Personnel Administration, Benefits, Time and Attendance, ESS, MSS in accordance to Change Management global strategy.
• Developed train-the-trainer plan to deliver HCM ESS, MSS and Benefits training to 300 Super- users and 10,000 end users.
• Supported Integration Test and User Acceptance Test.
• Supported IT and UAT.
• Developed training documentation: work instructions, concept slides and simulations.
• Managed transports coming to the training environment.
• Developed FI-LO Accounting Objects workshop.
• Delivered classroom training on Invoice Processing, Master Data Maintenance, and Central Processing to FI-CA FI-AR end users.
• Coordinated data mining and mass data creation in training clients for creation of training exercises and delivery of training.
• Help desk support and ticket creation coordinator on ESS, MSS issues for post go-live HCM support.

Confidential

• SAP ECC 6.0 SCM and FI Training program developer using RWD uPerform.
• Developed training plan, training design, training curriculum.
• Developed course and eCourse templates.
• Developed trainees' assessment approach.

Independent Consultant

• HR Analyst supporting Corporate HR Management in preparation for migration to SAP ECC HCM module.
• Developed instructional material in accordance with the ADDIE model.
• Translated and localized general documentation and HR reports English / Portuguese to facilitate HR daily activities.
• Managed all HR vendor groups and certified vendor invoices to be process via SAP Accounts Payable.
• Updated data onto HR software systems: CAPI and ADP-HRB and prepared data for SAP migration.

Accenture

• Responsible for the Change Communication process and escalation procedures and issue- resolution between executive management for both Bristol Myers Squibb and Accenture.
• Managed all Business Structures SAP-HR-OM in Curitiba, Brazil with the help of 3 direct reports.
• Developed and deployed SAP end-user training and education programs. Managed several documentation and training assignments for multiple locations and multiple languages Creating Work Instructions, QRC Quick Reference Cards , PowerPoint Concept Slides, and prepared materials for e-Learning deployment.
• Successfully completed on-site training and knowledge transfer sessions for Bristol Myers Squibb in Princeton, NJ.
• Identified and resolved data issues concerning SAP HR across multiple modules, such as Compensation, Benefits and Payroll, and incorporated specific business rules into data validation system.
• Assisted on development of improved business process diagrams / swim lanes using VISIO.
• Implemented various business rules for end users on a variety of HR clients, concerning data accesses, applications and reports.
• Ensured applications were compliant with Sarbanes Oxley regulations.
• Successfully completed Instructor Led Training Following ISD - Instructional Systems Design best practices and knowledge transfer to Business Structures Team in Curitiba, Brazil
• Accurately translated and localized processes, procedures and business rules from English to Brazilian Portuguese.
• SOFTWARE and PROJECT SKILLS
• SAP ECC, SAP R/3, ITIL Skills, PMI Skills, Worksoft Certify, uPerform, SAP Solution Manager, RWD and Ancile Info Pak, HTML, SAP Solution Manager, Visio, MS Project, Resite, Flowchart, Captivate, Convergys, Remedy.