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Technical Analyst Resume Profile

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NJ

SUMMARY

  • Excellent writer with the expertise to produce effective documentation in any format for users at any level. Solid experience in Financial Services, Software Development, E-Commerce, ERP, Telecommunications. Practiced in documentation for developers, Process Analysis, Requirements Management, Web Administration.
  • API/SDK documentation
  • Data warehouse docs
  • Database documentation
  • Data Model docs
  • Fillable forms
  • On-Line documentation
  • Process analysis
  • Release and patch notes
  • UML diagrams

PROFESSIONAL EXPERIENCE

Confidential

  • Developed premium online tech training course
  • Online coursework: Wrote and produced web-based course on the Markdown content language for MakeTechEasier.com produced content in WordPress, recorded and produced screencasts and voiceovers
  • Confidential
  • Promoted access to large-scale data repositories using APIs
  • API Documentation: As a contractor for Turnberry Solutions, researched and wrote documentation for a RESTful API to give worldwide developers centralized access to subscriber records and digital resources
  • Confidential
  • Documented Client Libraries to support API-based development
  • API Documentation: As a contractor for Artech Information Systems, wrote and produced web-based guides for client libraries and sample applications source code written in Python, Java and Javascript
  • Confidential
  • Supported software development process
  • Design Documentation: As a contractor for Randstad Technologies, developed SRS, SDS, Testing Strategy, Use Cases, and Requirements
  • Technical Analyst
  • Developed key infra-structure documentation for this rapidly growing e-commerce company
  • Data Warehouse Documentation Created data dictionary, ERD, and doc of data warehouse, based on metadata queries I wrote and executed
  • Application Reference Documentation Documented screen flow and procedures for in-house apps, based on direct reading of the source code

Confidential

Confidential

Senior Technical Writer

Confidential

  • Docset Management: Reorganized and edited 750 pages of existing documentation, improving clarity and organization and identifying gaps
  • Developer Guides: Wrote / edited API guides, patch guides, release notes for Java, C and .NET application developers

Confidential

  • User Guides: wrote end-user guides for apps using Information Mapping
  • Interactive Forms: Created fillable PDF forms in Adobe LiveCycle Designer
  • Process Flows: Documented business processes as flowcharts in Visio
  • Use Cases: From processes, derived Use Cases as bases for test plans
  • Procedure Manuals: Wrote compliance-mandated procedural manuals

Confidential

  • Developers' Guides: Wrote guides, tutorials and example programs for creating applications in Java and in C -based proprietary language
  • API/SDK documentation: Wrote reference documentation for platform APIs
  • Design Documentation: Wrote Inception and Elaboration documents for the development of a Java-based development infrastructure
  • Training Materials: Created PowerPoint decks to educate staff about functions and benefits of the new system

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