Background Summary

• Capacity Performance Analyst/Planner with multiple role experiences in data monitoring, data analysis, system simulation and predictive modeling in the support of multi-tiered distributed systems at all levels: architecture, design, development, test and production is seeking work to combine business and technical predictive analytics. Focus is on combining mathematics and commercial tools used for analytical and simulation predictive models for financial and insurance enterprise-level applications. Previous: industrial and academic scientific software development careers including integrated circuit CAD, hardware and software test engineering. Has excellent written and verbal communications skills includes published papers and is passionately interested in combining a deep understanding of computer technology, mathematics, and physics to solve complex problems.
• Most recently worked for enterprise-wide capacity, performance and architecture teams at The Bank of America, a global savings and investment bank. Managed performance monitoring automation tools, performed analysis, did production capacity planning and test simulation modeling with tools CA/Hyperformix, HP/Mercury LoadRunner, CA/Wily Introscope, etc.
• Previous experiences: 1 lead performance analyst/modeling engineer for the Morgan Stanley Smith Barney investment bank merger involving a wide variety of applications and server networks including Windows legacy, .Net applications and Unix WebSphere applications Internet/Intranet, security, messaging middleware, application servers, and back-end database subsystems SQL Server , 2 capacity planner, performance analyst, and lead researcher for proactive performance engineering at State Farm Insurance Company using ITIL V3 Capacity Management concepts and objectives on major IT initiatives 3 team lead and analyst / QA software tester for NASA space mission nuclear safety simulation 4 large industrial software applications developer - user-interfaces, automatic data extraction tools and algorithmic test hardware design software. Proficient in full lifecycle and team-oriented software engineering from system concept to implementation. Experienced in the development, planning and documentation of software releases including interactive software user training classes.

TECHNICAL SUMMARY

• Used, automated, and managed performance monitoring tools - CA/Hyperformix Capacity Command Center CCC /Data Manager and Current Capacity Reporter CCR for system and application workload reporting
• Monitors: Wily Introscope system/APM , Splunk, DNT system, Bank of America in-house , Net-IQ, MySQL MSSB , BMC, QPASA MQ , etc. State Farm Ins.
• Expert analytical skills Hyperthreading, SMT impact, instructor on statistics and probability applied to the IT workplace, factorization of independent system components, MPP database system modeling for Design Support, making complex problems simple
• Analytical queuing models spreadsheet and CA Hyperformix Capacity Manager Queuing-theory based scenarios: workload growth, hardware changes, workload consolidations, physical-to-virtual models
• Data extraction from Performance Test: LoadRunner Analysis HP Performance Center to CA Hyperformix Optimizer tools
• Simulation modeling with CA Hyperformix tools Optimizer/Navigator, Modeler, AMG, Profiler, Visualizer, Scenario Manager
• Manual capacity planning and performance modeling Excel, Oracle's Crystal Ball, Perl scripting
• Service-Oriented-Architecture SOA System Integration Bus / middleware capacity planning
• Windows Active Directory Capacity Planning
• B2B enterprise wide capacity planning
• Contact Center Capacity Planning including Erlang formula models
• Massively-Parallel Processor MPP computer system capacity planning BI/Analytics - OLTP/OLAP
• Architecture/Design Support simulation models for large MPP systems
• DB2 Database performance modeling
• End-User Computing EUC capacity and performance modeling
• Statistical Analysis and Probabilistic Risk Analysis PRA
• Statistical Monte Carlo Simulation/Analysis Tools Excel, Crystal Ball, SAS, 'S', SPLUS, etc.
• Windows XP, Unix sh, csh, ksh
• C/C /Object-Oriented Analysis, Design and Programming
• Visual Studio development environment Fortran, C , also DEV-C IDE
• UI, GUI designer and developer
• Physics and math-based software systems analysis and development Fortran
• Software Test, QA/QC, ISO-9000, 2000/90001 Standards
• Documentation FrameMaker/MS Word

OTHER TECHNICAL KNOWLEDGE/EXPERIENCE/INTERESTS

• Application Performance Management APM , Data analytics / Big Data
• Response time budget data gathering and application requirements - UML diagramming
• Shunra, CiRBA, DynaTrace,
• DNT/techinfo, etc. custom monitoring tools Bank of America
• SQL Developer, Oracle DB, Sharepoint, XML, Crystal Reports, Sitescope, Windows Resources, ODBC, Hyperformix Heatmaps, WireShark Ethereal
• Extendsim by Imagine That , Java, HTML/JavaScript, Dreamweaver, Cold Fusion, Flash, NMON on AIX
• Automatic Test Equipment ATE hardware/software: Advantest, Agilent, Teradyne, Credence, Schlumberger
• CMOS IC Test, Technology and IC Design and Test CAD Tool Development
• CAD/CAE tools: Verilog, Synopsys, LogicVision Embedded Test, VHDL

PROFESSIONAL EXPERIENCE

Confidential

Manager for Capacity and Performance Management Team

• Managed and applied CA/Hyperformix Capacity Management monitoring tools in a large enterprise production environment including current capacity monitoring and predictive modeling for Ecommerce/Online Banking, Banking Centers Call/Contact Centers, as well as mortgage, insurance, and infrastructure. Developed and managed automated monitoring using Hyperformix Data Manager to provide seamless input for both reporting and modeling tools: Capacity Command Center CCC , Current Capacity Reporter CCR , Capacity Manager CapMan and Performance Optimizer Navigator .
• Developed numerous analytical and discrete event simulation models applied to application initiatives. The models cover the full Software Development Life Cycle: architectural design support, performance test analysis, as well as production capacity planning.
• Advised and aided in performance test and production triage situations and contributed to development of the monitoring and modeling planning.

Lead Hyperformix Modeler for Developing Performance Architecture Team

• Lead modeler/analyst for new developing performance architecture team on-site at Bank of America corporate headquarters. Modeled and simulated a variety of computer systems from single servers to large multi-tier physical and virtual servers in initiatives targeting both existing and developing systems. Hyperformix Optimizer, Capacity manager and Data Manager were used in a variety of approaches from early architectural development models through performance test-driven models using LoadRunner performance test data. Using these forecast models, developed forecast projections requiring significant new hardware buildouts. Developed error analysis and provided confidence measures to qualify correctness of forecasts. Knowing how well you measured was well-received by the developing performance architecture team as an aid in communicating accuracy to business partners.
• Developed response time budget models as a member of the performance architecture team. These were combined with workload volumes in a newly-developing support environment targeting performance modeling for very large and complex systems. Identified long-running service calls and inconsistencies in response time reports to streamline and increase accuracy of new budget development processes.

Lead Hyperformix Engineering Consultant

• Lead modeler/analyst for global investment bank merger Morgan Stanley - Smith Barney . On-site at corporate headquarters did performance and capacity test analysis and Hyperformix tool based capacity modeling for the distributed enterprise-wide applications on Windows, Unix, Web Servers, Web-Services, Application Servers incl. WebSphere Application Servers , DB2 Connect Gateways, SQL Server Data Base Servers, as well as various middleware and miscellaneous server tiers.
• Forecasted merged environment system utilization using Hyperformix Performance Optimizer for all client-facing and internal applications distributed enterprise-wide.
• Interfaced and coordinated with the local onshore test team. Tests were performed by a large on/offshore testing team.
• Developed new procedures for measuring and applying background subtraction to increase modeling accuracy.
• Introduced variability/error analysis into the modeling process to generate statistical confidence levels.
• Validated complex models with a cross-model methodology in collaboration with Hyperformix.
• Designed experiments yielding reliable VMWARE modeling methodology.

Performance Engineering Consultant CONTRACT

• Service Management team member at State Farm Insurance Company corporate headquarters doing proactive performance engineering of a wide variety of enterprise-wide applications. Many of these were firsts and were done along with the development of improved methods. Proactive Performance Engineering research lead.
• Did capacity planning for ongoing, evolving systems and test analysis and modeling for new systems under development in various environments. Developed new data collection processes and innovative analyses applied to: Windows mid-tier systems and clusters, web-farms, Unix AIX servers and Linux clusters, and IBM z/OS mainframe hosts and subsystems.
• The following were supported: Active Directory/NTLM, Kerberos, Call/Contact Center environments including enterprise-wide telephony servers, B2B / Integration server messaging IBM WebSphere Message Broker and transformation systems IBM TX , Massively-Parallel Processing MPP Business Intelligence systems, Design Support modeling for new BI system cpu, response time, memory, I/O, storage , Storage Array Network SAN modeling pioneered , Internet and Intranet system/subsystem capacity planning company-wide.
• End User Computing EUC capacity planning.
• Applied error analysis measuring goodness-of-results and provided confidence levels qualifying deliverables to business partners.
• Stressed good communication with multiple audiences.

Confidential

Lead Independent Analyst Q/A Software Tester Contract

• Team Lead Validated/verified, critiqued large Monte Carlo simulation system for NASA Mission launch vehicle safety analysis including input data, simulation models, source-code requirements, designs and code of this critical mission simulation software system. New Horizons Mission to Pluto
• Identified weaknesses in and suggested improvements to large input data set and mathematical models. Quality Assurance tasks: unit, integration, system, and acceptance testing plus the initiation of a new regression testing system. Visual Studio/Fortran on PCs, Windows-2000.

Confidential

Software Development Engineer / Member of Technical Staff MTS

• Conceptualized, designed, developed and maintained automatic IC test program generation software featuring automatic design-to-test data extraction tools and user-friendly interface options using expert, well-researched generic databases and allowing users of all skill levels to easily and quickly create complete, correct ATE-ready test programs. Business impact was significant test generation time reduction from months to hours with an increase in test program quality and uniformity.
• Created user interface: interactive waveform graphics, data entry systems, command language, interfaced CAD data extractors, online help and documentation TPG2, Fortran-77 .
• Designed and implemented MOTIF-standard Graphical User Interface GUI using UIB ObjectBuilder . Data and control flow, generic dialog box, context-sensitive help, designed icons/short-cut toolbars, CAD data interfaces and graphic specification documentation. Managed GUI development team. TPG3, C/C /OOP
• Pioneered design-to-test interfacing. Organized and chaired committee to standardize ASIC digital simulation data for test automation. Developed CAD data extraction tools for error-free, automatic input of a device layout, b digital simulation data and c wafer array map controls ATE wafer probers .
• Created algorithms to automate probe card design chip to ATE probe test head and associate interactive graphical displays for instantaneous feedback to user.
• Consulted with design and test engineers to solve engineering and production test problems ongoing Application Engineering .
• Conceptualized and developed large-scale software tool to translate third-party digital simulation event data into cyclized test vectors ready for test program generation TVT/ Stingray in C with streaming objects to efficiently process huge databases.
• Observed the need for and pioneered interactive training courses featuring user-friendly, structured real-time tutorials. The courses were standardized, continually improved, and covered front-end, handoff and back-end test engineering details. Well-received by students, these modules significantly reduced Help Desk calls.
• Created and maintained generic CMOS technology databases COM1, COM2, COM2H, COM3 . Reviewed and updated periodically and as needed to improve quality. The easy access and improved quality of design data enhanced test reliability.
• Embedded a stand-alone translator in GUI to support multiple format input files. Simplified and significantly streamlined GUI user activity.
• Solved problem examples: Reused generic data structures eliminating unneeded software. Restored incomplete manufacturing files saving many hours of unneeded work. Invented software method to increase digital input vector rate by 33 1/3 Advantest T3340 ATE - limited to below 30 MHz .

Confidential

Post-Doctoral Research

Full time at Fermi National Accelerator Laboratory Fermilab E516 Tagged Photon Spectrometer, a very large-scale electronic particle detector system. Online data acquisition, detector maintenance, ADC calibration, data auditing. Wrote software for reading raw data tapes, reducing data, particle track visualization graphics and muon pair charmed quark particle physics analysis including Monte-Carlo techniques, data distribution analysis: histograms, scatter-plots, background statistical distribution subtraction and statistical and systematic error analyses.

Confidential

Post-doctoral research

• Stanford Linear Accelerator Center SLAC hybrid bubble chamber electronic detector spectrometer experiment 11.5 GeV/c Anti Proton Proton . Took data, performed data analysis, and contributed to publications.
• Wrote hybrid Monte-Carlo/real-data software to simulate electronic tracking and measure particle acceptance efficiency. I also enhanced this large simulator to run 360X faster and it was offered by Purdue and accepted by SLAC as a standard utility.
• Participated in analysis of 49 GeV/c Anti Proton Proton experiment data taken at Fermilab . I discovered a previously unknown mathematical relationship among statistical charged particle multiplicity data that predicted the existing experimental world data this required a parabolic curve that was not predicted by popular theoretical models . Result: multiple particle cluster models were then theoretically validated for high-energy proton anti-proton annihilation interactions which has been interpreted as indirect evidence for quarks. Published in Phys. Rev. D21:3064, 1980.