Summary:

• Inventor / Designer of state of the art Power Quality Stabilizer. Develop and manage multiple ISO certified processes for Field service Supervise and mentor service engineers to achieve quality and budgetary goals Manage daily operations of field service, financially, supervisory and in customer relations, Impeccable track record in troubleshooting electro-mechanical pneumatic and hydraulic equipment High level of analytical ability and problem solving
• Outstanding interpersonal and communication skills
• Customer focused and results driven Responsible for the installation and repair of equipment
• Extensive knowledge of CNC, pneumatic, hydraulic, and electronic equipment
• Responsible for the set up and calibration of test equipment
• Electronic lab technician and current licensed electrician

Employment:

Field Service Engineer Confidential

• Field service engineer lead. Develop and maintain a forecast and direction
• Possess a seat on Salesforce in order to track and demonstrate department financial independence
• Quote, schedule, monitor and invoice service activity for mechanical, electrical controls and material
• Invoice and accounts receivable
• Customer support for warranty and non warranty products

Field Service Engineer Office - Business Coordinator

Confidential

Travel to customer locations around the world to commission new machines, make warranty repairs and / or perform chargeable service promote, prepare and provide training in proper use / function of Gleason machines or processes in customer plants assist engineering with development of new machines / processes demonstrates new machinery at customer's facility and troubleshoots machine problems.

Field Service Engineer:

• Install new Gleason CNC controlled machines at customer locations
• Provide operator, programmer and engineer training on new equipment
• Respond to customer concerns by phone to resolve machine problems
• Travel to customer locations to respond to machine problems and provide training

Field Service Office Business Coordinator:

• Field Service Expense administrator
• Chargeable Billing coordinator
• Accounts Receivable administrator
• Field Service equipment coordinator
• Field Service Training coordinator

Controls Engineer on contract with the following employers

• Confidential Troubleshoot and maintain automatic equipment with PLC controls Allen Bradley, Siemens
• Diagnostic interactions with Allen Bradley Panel View HMI controls
• Maintain various vision systems
• Daily maintenance and upgrades to equipment such as Intertech welders
• Troubleshoot electro-mechanical, pneumatic and hydraulic devices and equipment in a clean room environment.
• Update PLC logic for changes in manufacturing needs
• Provide leadership and direction for daily manufacturing tasks
• Create and maintain processes for safe and efficient production for operators and mechanics
• Modify and or fabricate tooling and fixtures for production machines
• Daily maintenance and upgrades to New Britain, Davenport, Acme and CNC machines
• Develop and implement cost-effective methods of testing and troubleshooting systems and equipment
• Supervise technical staff on repairs of manufacturing equipment
• Assist members of the R D community in developing methods for test data collection and analysis.
• Use statistical process controls to conduct structured test such as design certification and robustness on experimental designs.
• Ensure compliance to corporate as well as ISO standards for problem solving and corrective action during design tests.
• Extract and display test data for reports and to document design progress and focus on design discrepancies.
• Perform daily maintenance tasks and install upgrades
• continual development of a technical work group.
• Develop and document test hardware and software using computer based tools Build and debug test fixtures for Xerographic development analysis Conduct various test using Labview for controlled experiments in test fixtures Performs engineering tests, detailed experimental testing and operational test for fault isolation on systems and equipment. Maintain accurate and sufficiently detailed test data records including Labview and within engineering databases. Conduct engineering tests and detailed experimental testing to collect design data or assist in research Interface with design engineering for resolution of product design issues Perform scheduled preventative maintenance and calibration tasks Performs engineering tests, detailed experimental testing or operational test and fault isolation on systems and equipment. Utilize high-level technical skills and extensive experience in overseeing all aspects of database management, including corrective action process, critical Parameter management, and correctness of entries to ensure design integrity and security. Employ modern management, team building, and motivational techniques in the supervision and
• Work with the design community and manufacturing to develop proto-type and pre-production design equipment
• Significantly improved critical feedback to designers enabling a dramatic improvement in reaction time
• Controls Technician Alliance Tool Hansford Manf.
• Additional Employment Information
• and improving time to market by more than 15 .
• Build and test automatic equipment
• Evening shift manager Wegman's Food Market Direct-
• Manager facility and personnel
• Related Skills and Achievements
• Siemens CNC controls certified
• Track record for the successful management of projects for large-scale organizations, including
• building, testing, and repair of equipment.
• Customer focused and results driven for both internal and external customers
• Certified Electro-Mechanical Controls Technician with several years of Manufacturing, Quality
• Control and R D experience.
• Extensive knowledge and experience managing multiple complex Lotus Notes quality assurance
• databases and processes related to research and development.
• Unquenchable thirst for excellence, self-improvement, and desire to overachieve.
• Respected team lead by peers and up line managers.