PROFILE: A highly qualified systems engineer integrator project coordinator with over 17 years of experience in some of the best corporations. Has BS in physics from Fordham University. Has demonstrated ability to develop, test and implement enterprise wide projects, document and complex present technical concepts and interface with personnel of all levels in a corporation.

SOFTWARE: WIN2008, WIN2003, Window 7, Windows XP, MS Project, VMWARE-ESX4.x andn 5.x, Citrix METAFRAME XP, Linux, MS SQL Server, Patchlink, IBM Director, Microsoft Clusters, Microsoft printing, NDPS printing, PPP printing, Print Servers, Scan Fax servers, Monitoring software, Novell Clusters, LDAP, Wise, Install Shield, MSI technology, Legato, Novell 6.5, Novell 5, 4.11, 3.11, 3.1x, SAA3 and 4, ZENWORKS, XML, ODBC Driver, Remedy, MARKET DATA ILX, Bloomberg, Brass, Reuters, KOBRA, Exceed, LOAN IQ, etc , NSS, CIM, TCP/IP, DNS,DHCP, FIREWALL, RADIUS, BORDERMANAGER, VERITAS, NETBACKUP, VPN, UNIX AIX,SUN , INTERNET web tools, plus web page design, Cold Fusion, Adobe Photoshop, Premier, etc , IIS, SQL, SMS, VERITAS Backup Exec, Audio and Video editing software, MAC OS Snow Leopard , VAX/VMAS-DCL, MS Office Suite , SQL, Antivirus programs, HTML, Perl, Visual Basic, Fortran, Login Script and Batch processes, WINBATCH.

HARDWARE: Server IBM, NEC, Compaq , switches, hubs, Basic Routers, RFID Cards, Proximity readers, T1, Remote Access Card, Fluke meters, EMC SAN, VERITAS, Appliance Server, hard drives, storage systems, RA4000, Ethernet cards, Token Ring cards, HBA Cards, CSU/DSU, Fiber optic cards, HP, Toshiba, printers and Jet Admin, cabling, Apple products, tape backups, SCSI, SATA, IDE controller cards, memory chips, electronic components etc.

WORK EXPERIENCE:

Consultant VMware Server Specialist

• Researched, Designed, Documented a Single Sign On process that uses Proximity readers and RFID Security badges to provide the primary log on into Active Directory using VMware View VDI client on Zero Client WSYE devices and normal PC. The project allowed users to Tap in and Tap out to log on and log off.
• Supported and helped Engineer the VMware environment for one of the largest hospital systems in the country with over 60,000 users and thousands of VMs, in several Data Centers.
• Supported VMWare ESX Linux server life cycle from creation to Decommission. This includes troubleshooting hardware, configuration and documenting solutions.
• Supported VMware environment, VMs, Datastores, VLANs, LUNs, VDIs, ThinApp, SRM, VCOPS, View 4.x and 5.x, Orchestrator, Migrations, HA, Load Balancing, Cloud Testing
• Designed and Implemented ThinApp in ESX 4.x and ESX 5.x environments. Created various application packages including MSOffice, Vmware View Clients, Application Integration
• Utilized Knowledge of related technologies Storage EMC, IBM, LUNs, RAID , Networking Switch, Router, Multi-port NIC cards, cabling , Security, CLI Scripts,
• Support various VM OS ESX4.x and 5.x, Win2008, Win7, XP, Win2003, Red Hat Linux 5.2
• Supported various, health, business and security related applications on our VM environment.

Consultant Integrator Computer Engineer

• Printer Migration Novell to AD 2010-2011. Technical Project Lead in the design, testing and implementation of the agency wide printer environment. Researched, and tested and implemented all related technologies to deliver a seamless solution without interruption to the end users. Also, Created Schedules, Task sheets, implementation documents and QA procedures. Worked with Boris Ozersky and Steve Schramm of TSD as well as various vendors.
• Helped Plan and Implemented Novell to Active Directory migration to the entire Agency. This included Updated Active D
• WTC CCTV migration 2009-2010: Technical Lead in the design, testing and implementation of the WTC CCTV migration to PAWANET and the PANYNJ Domain. Migrated a Standalone Production CCTV System without interruption to daily service. Worked with the Jose P Gomez, Vendor Diebold and the Manufacturer Verint. Documented the process and reviewed with team mates.
• JFK CCTV migration 2009-2010: Technical Lead in the design, testing and implementation of the WTC CCTV migration to PAWANET and the PANYNJ Domain. Migrated a standalone production CCTV System without interruption to daily service. Worked with the Jose P. Gomez, Vendor Diebold as well as the Manufacturer Verint. Documented the process.
• Port Newark CCTV migration 2010: Technical Lead in the design, testing and the implementation of the WTC CCTV migration to PAWANET and the PANYNJ Domain. Migrated a Standalone Production CCTV System without interruption to daily service. Worked with the Jose P Gomez, Mike Burke, the Vendor Diebold and the Manufacturer Verint. Documented the process.
• LGA CCTV migration. Designed process and completed QA but the project was put on hold.
• Pomeroy Server Team Member 2007-Present: Provide daily and sometimes nightly support of our current computing environment. This includes support and maintenance of various technologies including Novell, Microsoft, SANs, some Linux, NEC Servers and Applications, IBM Servers, Clusters, IBM Director, Patchlink. This includes third level support.
• File Migration from Novell to AD 2010-present. Part of a team that designed, tested and implemented the Port Authority's File Migration from Novell to AD. This included combining various technologies and techniques. The goal is to replace the current Novell environment.
• Lanier Toshiba Printer Replacement2011-present: Designed, and implemented the Agency wide Replacement of 453 Toshiba with Lanier printers Toshiba. Created Schedules, Task sheets, implementation documents and QA procedures. Worked with Nate Johnson and Jamie Garcia of TSD, Virginia Della Barca of Real Estate services as well as TGI, the Print Vendor.
• Technical Project Lead CAD PID Folder Trustee Migration 2008-2009. Designed, Tested and Implemented migration of CAD Project ID folders from old novel Cluster to the new Novell environment. Initially each CAD PID folder had over 704 Trustees and other rights assignment. We reduced the number to 112 per folder. We decreased the Trustee Rights assignments while maintaining the folder structure. We used extensive scripting and other methods to redistribute the rights there by reducing total number assignments on the CAD folder structure from several Million to about half a Million.
• Print Environment Architect, designer and third level Support. 2008 - Present. Designed, tested and implemented two print environments in 4 years with no interruption to the end user.
• PCD Water Meter Migration Project2010-2011. Technical Project Lead in the design, testing and implementation of the Port Commerce Department Water Meter Migration Project. The Water Meter System at Port Newark uses radio signal to collect data from each water meter. Our challenge was to integrate all three servers into PAWANET and the PANYNJ Domain. Worked with Erik Pfaff of the PA and the Vendor Sensus extensively.
• WTC badging system migration2009-2010. Work as a part of a large team that migrated the WTC badging system on the Lenel Server Running on NEC. This includes working with drastically new technology such as NEC servers and Express Cluster which provides Redundancy between sites and well as Lenel and Enterprise Air which provide wireless connectivity to hand held scanners.
• Pomeroy World Trade Center Computer Engineer: Provide daily support of WTC Badging System and project support for various technologies.
• Printer Migration Old Novell server to New Novell Servers. 2007-2008. Planned, tested and implemented Printer Migration servers from Old Novell cluster to new environment. Performed the core of the migration plus interfaced with a programmer to develop a tool to facilitate the working station migration and worked with our NAL software distribution expert.
• Moonwalk Corrupted file replacement 2009. Replaced corrupted file using Moon walk in a rather complex transfer from EMC Center storage onto our production servers.
• Completed projects at various sites including all major airports, WTC, Port Newark, and etc.
• File migration to New Novell servers 2007-2009 Part of a team that developed, tested and implemented migration of Old Novell Cluster environment to new Cluster Novell Environment.
• Provided Data Analysis for projects. Collected and analyzed data, developed Source-Destination Matrix and QA procedures as needed. Performed Database Query and scripting for the purpose of project presentation and documentation. Used the following. Access Database, ODBC Drivers, Novell ODBC driver For NDS, Excel Spreadsheets, Query NDS, shell Scripting. Converted various Database formats such as XML, CSV, LDIFF, etc., XML query and scripting, Batch Scripting.
• Law Files Forensic Trustee Search 2008. Researched to provide information on Obsolete File ownership and rights for users who where no longer in the Agency.
• Completed a pre-migration plan for File and Print Cluster that requires extensive Analysis, Data Collection, Reporting and Documentation of the existing Environment. Produced detailed charts and spread sheets listing the Servers, Clusters, Objects, Applications, Printers, Data, Login Scripts, etc,. This also included developing and documenting, various procedures, processes, scripts, Tools and batch files to aid in the gathering of information and performing the migration integration.

Systems Engineer Integrator Consultant

• Installed, administered and troubleshoot standalone clustered Novell Netware 6.5 OES servers running E-director 8.7.3 for a Global Pharmesautical company during the process of it migration to a from Netware to Active directory. This included Level 3 support for all Novell related services, applications and features such as, EDIR, SLP, LDAP, Norton Anti-Virus, Netbackup, Backup Exec. Is required full knowledge of Netware tools such as DStrace, DSrepair, NoRM, I-Manager, DSview, CMON, Console One, NSSMU, NSS commands, Identity Manager, and more.
• Managed, Administered troubleshoot Netware Cluster environments that used both NetApps and EMC Clarion Storage. Is included deep understanding of the network aspects of Clustering.
• Administered and helped planned E-Dir integration with Workforce Tree using LDAP connectors.
• Projects: Designed and implemented various projects. Collaborated with department management to ensure alignment of department/project goals.
• Used VMware to build Netware and Win 2000 servers for extensive test environments.
• Change Control and Monitor process: Submitted Request for change and attended meetings.
• SLP, LDAP. Analyzed and re-designed SLP and LDAP infra-structure to improve slow client connectivity from our global clients as well as to stabilize the environment before the migration.

Systems Engineer Integrator Project Coordinator

• Built and integrated almost 100 Citrix servers running on Win2003 or Win2000 for these projects.
• Application Integration: Responsible for the step by step process of the Novell and Microsoft application integration to Citrix Farms, from POC Proof of Concept to the GO LIVE date. This included all technical aspects, plus scheduling meetings and tests, submitting change request, GARS, T-SPAN, etc. We Integration a large variety of application such as Treasury, Market Data, trading floor and Mortgage Applications. This included LOAN IQ, SLX, ABS Track Conduit, Crystal Reports, Java Clients, NET IQ and other server management tools, CAPTIVA, APOLLO, Etc.
• Developed and utilized process to remotely install Server OS using Virtual CD mounted off the RIB cards. This is significant because it allowed a team of 2 engineers to remotely install almost 100 servers servicing North America, Asia Pacific and Europe.
• Also developed and utilized a method of remotely installing the OS through a NIC using standard Build.
• Citrix: Migrated applications from legacy Windows and Novell, environments to Citrix METAFRAME XP. This included application integration and tweaking the Citrix servers, etc. This also included publishing and testing Citrix applications and working with the Citrix Management Console extensively.
• Identified and updated all Cluster and SAN used in the Novell 6 and 6.5environment. This includes working with Console One, I-Manager, I-Monitor.
• Responsible for planning, development, and distribution on to Windows and Novell servers of various monitoring tools, such as LT Auditor, File Census, ESM, Tivoli, CIM, IBM directory, HP open Manager, etc.
• As part of the Backup remediation project, was responsible for identifying and mapping the backup environment, including ARCSERVE, NETBACKUP, and Backup Exec on Novell and Windows servers in the environment. This includes determining Storage device.
• Help to provide WAN and LAN connectivity to Citrix Farms by configuring NIC cards, testing network and ensuring ports are opened. Also provided various levels of Connectivity and or Authentication in a multi-tier application environment. Example, OBDC, SQL, other Databases, mainframe and UNIX.
• Setup VM Ware and Virtual PC environments to use for testing and POC Proof of Concept .
• Use Wise Package Studio to QA test applications.
• Daily management support of various types of servers including Win2000, Win2003 running Citrix Meta Frame during the implementation stage of projects.
• Utilized standard procedures for interfacing with LOB Line of Business , datacenters, shippers, testers, application developers, and other Groups. Also developed reporting requirements from each team as well as Status from our team.

NYU Hospital Systems Engineer Integrator Consultant

• Daily 3rd Level Support of E-directory and Netware Server Environment requiring a multitude of skills acquired over the years. This includes working with DS Trace, DS Repair, ZEN work, Legato McAfee Anti-Virus, Patching, and monitoring server performance, etc.
• Performed various types of migrations and server consolidations. Migrated and or consolidated older versions of Netware onto Netware OES servers. Used various migration and scripting tools such as JRB Utilities, LDIFFDE, NWCOPY, ROBOCOPY, Netware Migration Utility, Netware Consolidation Utility and BINDVIEW.
• Managed and helped upgrade Netware Cluster services. Installed and configure Fiber adapter. Configure Netware Server connection to the IBM F20 SAN IBM 800 series SAN as well as EMC.
• Daily support Netware Cluster Environment running on IBM F20 SAN IBM 800 series SAN.
• Developed aggressive clean-up of NDS objects using various LDAP ready tools. This included identifying obsolete objects, and files etc. Used JRB Utilities.
• Tested, developed Identity Management strategy using P-Synch and N-Sure. Tested Single-Sign on procedures. Setup Netware 6.5 OES server with all pre-requisite applications to install N-Sure and Net-Identity. Setup Transparent Synchronization between E-dir and AD environment.
• Installed and deployed various server monitoring Applications such as ESM, LTAUDITOR, Compaq Insight Manager, I-Manager, McAfee anti-virus etc.
• Daily 3rd Level Support of E-directory and Netware Server Environment requiring a multitude of skills acquired over the years. This includes working with DS trace, DS repair, ZENWORKS, Legato McAfee Anti-Virus, Patching, etc.
• Maintain various 3rd party application specify to Health care, Medline, FUNDMASTER, MEDICUS, etc.

Integrator Consultant

• Part of a team that was responsible for end to end migration of GROUPWISE to Exchange 2003 for Various NYC agencies. This includes Pre-migration, migration and post-migration planning, testing and execution. This includes developing a process for the migration and documenting it.
• Installed and configured the Microsoft Exchange Connector and Novell API Gateway for Exchange to establish LDAP synchronization between the environments. Once connection was established, we were able to use to the Connector to Import all the Netware E-directory user objects in the Active directory tree.
• Used the Quest WINGRA tool to help perform migration of user mail accounts from GROUPWISE 6.0 and 6.5 to Windows Exchange 2003.
• Using LDAP enabled tools like ICE and LDIFDE, we developed scripts that could bulk create, delete or change Active directory objects as well as Netware E-Directory objects and the mailboxes.
• Helped clients to developed aggressive clean-up of NDS objects using various LDAP ready tools. This included identifying obsolete objects, mailboxes, etc.
• Helped clients develop email archiving methods as well as best practice cleanup methods.
• Created detailed documentation and project plans for each migration that had to be signed of by the client.
• Using VM Ware and ghost, created Virtual Test Labs that reflect the clients environments including specific Applications and OS version. We able to mass create the clients user population by using LDIFF file Import and Export.
• Made presentations for clients and staff to determine best migration methods.

Senior Systems Engineer Integrator Consultant

• Lead Netware engineer for NDS to AD migration. Help to design, develop and test various migration related procedures and scenarios. Deployed best practices. Developed understanding of Active Directory, GPO, Groups and WIN 2000 servers. Part of team that Helped developed new desktop images using WIN XP. Used BINDVIEW and JRB Utilities Plus other LDAP enable tools to initiate migration. Documented Process, Etc.
• Implemented and managed Netware 6.5, 5.x environment including Border Manager, ZENWORKS 3.2, E-directory 8.73, LDAP, NDPS, NDS for Windows NT, Legato, LTAUDITOR, and ESM.
• Planned and implemented, Server Consolidations, Server Migrations, User and Data Migrations. Analyzed and Moved User objects and Data as needed. Created containers, Login Scripts and any objects and scripts need for the project. Much More.
• Third Level Support of Netware NDS for entire Citizens environment. Built, Maintained, patched, Netware and Win 2000 Servers. Documented and QA the process. Other duties.

Confidential

Systems Engineer Integrator Consultant

Worked on Independent MSI packaging projects and assignments that required the following skills Project Management of Packaging and QA. SMS, ZENWORKS, Wise, Install Shield Packaging. Developed, QA and Distribution of MSI packages using, Wise Professional Studio.

Confidential

Systems Engineer Integrator Consultant

• Built, tested, maintained and administered many WIN NT/2000 and Novell servers that hosted production applications. This included servers that ran Norton Antivirus, VERITAS, EMC SAN, Server Protect, Wise, Walls, ARCSERVE, Citrix Meta Frame, ZENWORKS 2, ZENWORKS 3, Exchange server, SQL server, IIS, etc.
• Worked as a valued member of the Intel Core engineering group. This group was responsible for developing and testing all standard Server and Desktop Builds including ONE DESK and build 2.6
• Integrated various Applications, scripts and routines, for Distribution in Netware5, Netware 6 and Win 2000 Active Directory environments. Determined how the application extended the schema and how that could possible affect the Directory and LDAP.
• Integrated, Upgraded and Distributed Production Applications and Scripts using ZENWORKS, in Novell NDS and Active Directory environments for ONE DESK and build 2.6.
• Developed MSI packages using, Wise, Walls, WININSTALL, Install Shield. Helped to develop standards for MSI packaging and testing. Peer review and tested co-workers application packages and made changes before packages were sent out to QA.
• Global Product technical lead for all Anti-Virus products in JP Morgan. This included testing and globally distributing Weekly Anti-virus definitions to all groups in the company. This also included setting up lab environments and testing the weekly definitions before they are sent out. I was also responsible for all third level support and vendor related issues.
• Key member of the global Security Computer Emergency Response Team. This team responded to all security emergencies such as virus attacks, patch development and distribution, etc. We used various network and OS monitoring tools to locate and investigate problems.
• During emergencies such as the SIRCOM virus attack I lead the team. It was our responsibility to find and implement a technical solution to any possible security issues.
• Documented solutions and determined standards to prevent future attacked. We developed and maintained an issues/solutions database on a Lotus Notes server that was view globally by the entire company. This database included Patches, antivirus, Security issues, etc.
• Designed and implemented automatic global distribution of NAV definitions using Live Update. This included managing the project from conception to rollout.
• Designed and built standard desktop images using Ghost and Scripting tools. This included the process of integrating and testing all applications on the desktop image. Maintained a high level of DLL and file management. Documented all processes and issues.
• Designed, performed and documented various test scenarios concerning Applications such as ZENWORKS, Citrix, Norton Anti-virus, Market Data apps. The purpose was to develop implementation scenarios that were documented and passed on to other Line of Business groups in JP Morgan Chase. Also we served as third level support for the ideas we developed.
• Systems Engineer Network Analyst for Intel platform servers and workstations.
• Tested and QA various applications such as ZENWORKS, ARCSERVE, Exceed, NAV, on Intel servers and workstations on various operating systems such as Win NT, Win 2000, WIN XP, Netware 4, Netware 5, Netware 6, Citrix, etc for Migrations. Documented these processes.
• Using WINBATCH, I developed a tool that used the RIB command language to manage groups of RIB boards on remote server. Using this tool we were able to remotely change IP addresses, Password, and other account information for several servers at once.

Confidential

Systems Engineer Support-Consultant

• System engineering and support for large trading floor and user environment which included Novell and NT 4 server environment with NT 2000 workstation and a multitude of User Applications.
• Troubleshoot all server, workstation and application connectivity issues regarding Hubs, switches, ROUTERS, DNS, DHCP, DDNS, Ethernet, cabling, T1 lines, Packet types, IP addresses and subnets, Gateways, etc.
• Third level support for NDS, NDS for NT, and Compaq Servers, and all other software or hardware that fall under these groups Including Connectivity.
• Daily Novell NDS server engineering and optimization using NWADMIN, NDSMANAGER, etc.
• Daily NT server engineering and optimization using User Manager, Server Manager, etc. This includes adding and removing computers from the NT domain and workstation rights assignment.
• Helped diagram, arrange and implement an Outlook rollout onto each workstation in our area.
• Supported many financial applications and services including Bloomberg, ILX, Factset.
• Implemented workstation solutions for users and followed up on the success. Project Management.
• Rollout new workstations by burning and image onto it from a CD using the Ghost software.
• Evaluating and implementing most rollout project for our group.

Confidential

• Third level support for NDS, NDS for NT, and Compaq Servers, and all other software or hardware that fall under these groups. This Citrix, GROUPWISE, ARCSERVER, NDS MANAGER, etc.
• SAA MANAGER. Installed, configured, managed, troubleshoot, and researched Netware SAA and HOSTPRINT. Project Management.
• Troubleshoot all server, workstation and application connectivity issues regarding Hubs, switches, ROUTERS, DNS, DHCP, DDNS, Ethernet, cabling, T1 lines, Packet types, IP addresses and subnets, Gateways, etc.
• Troubleshoot daily NDS problem with the use of various Novell tools such as DSREPAIR, DSTRACE and DSMERGE.
• Assigning IP address to new servers and helping to determine their subnet.
• Worked with most current Novell4 and 5 related protects including GROUPWISE, MANAGEWISE, Compaq Insight Manager, BINDVIEW, NDS for NT, server protect, etc.
• Built, tested, managed, troubleshoot and QA, Novell 5 and NT servers for Production.
• Manage test lab that tested hardware and software products before they went to production.
• SAME DUTIES AS CHASE. Using more tools Such as MANAGEVIEW, BINDVIEW, CIM, RCONSOLE and Server Track. TCPIP tools, troubleshooting, network, and seeing how traffic effects speed and replica updates etc.
• Testing and implementing new software and hardware onto Production environment.
• Testing and designing NDS structure. Monitoring Replicas and Partition.
• Documentation. Created documentation for all tested products and procedures that I worked on In order to pass them on as instructions manuals for other groups such as helpdesk, and second level support to use.

SYSTEM ENGINEER/CONSULTANT

• Designed and implemented Novell Server rollout strategy for moving from bindery to NDS environment in a general migration from a Novell 3 environment to Novell 4.
• Tested and Documented Novell Netware 5.
• Designed and implemented rollout of user accounts to NDS.
• Designed and implemented rollout of user data, Shared files, etc.
• Designed the parameters around which the rollout would fall within.
• Designed and implemented the making of new containers on an NDS trees and writing login scripts to reflect user needs.
• Research user Login Scripts and Container login Script to determine the placement of users as well as the building of new groups to reflect the groups that we were making.
• Also general system Planning upgrades and other implementations.

SYSTEM ENGINEER/TESTER/CONSULTANT

• Built tested and rebuilt Novell, WIN NT servers, LAN, and workstation or testing of various products related to the World Net internet services and the AWICS service that AT T runs.
• Ordered T1, ISDN, Frame Relay X.25 and all other services from Bell Atlantic and other providers. Also maintained the relationship with the providers.
• Implemented subnet and assigning of IP addresses.
• Troubleshoot all server, workstation and application connectivity issues regarding Hubs, switches, ROUTERS, DNS, DHCP, DDNS, Ethernet, cabling, T1 lines, Packet types, IP addresses and subnets, Gateways, etc.
• Helped configure, troubleshoot network using Cisco Routers, T1 line, Cisco routers.
• Tested and QA various client for World Net as well as Win95 Dial up Networking client and other RAS.
• Tier 3 support or AWICS and other World Net services. Provided solutions to high level customer's problems.
• Tested and QA various Novell NLM the AWICS.
• Installed various WAN cards in Novel and WIN NT servers that help to terminate a variety of WAN interfaces such as T1 line, T3 lines, X.25, ISDN Frame relay PPP such as Equinox, ISDN terminal adapters, etc.
• Connected various LAN that I built to router subnets. Helped to design these subnets.
• Configured daily test environments for AT T World Net clients, using Novell, NT, SUN, and connectivity services such as T1 and T3 lines, CSU DSU, Frame Relay, ATM, etc.
• Use ARCSERVER to facilitate copying of old user directories to new servers. Designed the copying process.

Confidential

SENIOR SYSTEM ENGINEER FOR LAN/CONSULTANT

• Built WIND NT and Novell servers and workstation.
• Learned LINUX and UNIX to help our sales staff.
• On staff engineer that help Sales people in purchasing various LAN products.

Confidential

SYSTEMS ENGINEER CONSULANT

• Top to bottom support of the Main Frame department at 55 Water Street. I supported Novell 3 and 4, Windows NT 3 and 4, Win95, DOS, OS2. Supporting, designing and/or implementing, all LAN, server, database and desktop issues. Lotus Notes.
• I am the primary support person for Novell questions in this group.
• I am the primary support person for Lotus Notes problems in my group.
• Managing and maintaining several, Novell 3.12, 4.1 and Lotus Notes servers running off Windows NT version 4.
• Daily backup of Servers using ARCSERVE version 5 and 6. Documenting Daily backup and error log.
• Resolution of all TCPIP problems that involves using LAN workplace, Netscape, and the Bootp Table NLM.
• Support for various dial in or mainframe connection software packages, such as RUMBA.
• Helping to built servers, and or consulting on the building of servers.
• Documentation of processes and procedures that I perform and or designed.

CONSULTANT/ SENIOR SYSTEMS ENGINEER

• Responsible of all 3RD level support issues. This includes designing the way my group would go about doing its daily work. Designed image routine for new PC installs. Jet direct installs. Handled rollout of Win95. Handle File Server, LAN and Desktop issues. Lotus Notes support.
• Responsible for all new installs of printer servers. Managed print servers.
• Lead Engineer of the new installs and 3rd Level support group.
• Designed and implemented the process in which new PC would be installed. Which involved designing a routine using a program called GHOST and putting it on the network in a SABER menu. In this way backing up and pushing imagines onto the PC would take for less time.
• Troubleshoot and fixed problems regarding Token Ring networks from PC to Hub.
• 3rd level support of various software packages such as MSOFFICE, LOTUS NOTES,
• Setup all Laptops and remote dialing issues that concerned these laptops.
• Servers side support of mail issues, Such as making mail accounts for users on a lotus notes or for MSMail.

Confidential

SYSTEM ADMIN/ENGINEER

• Build and/or maintain several Novell Servers, and one APPLETALK server including printing, etc.
• Integrate TCP/IP on Novell networks with Winsock, WFW, WIN 95 on clients and the standard configure on the server.
• Installed and tested all software that are placed on the NETWARE 4.1 SERVER, IBM AIX, APPLE servers. Using various clients including WIN95, MAC, and NT workstation.
• Troubleshoot and fixed problems regarding Ethernet networks from PC to Hub.
• Maintained and managed a UNIX IBM AIX, with a growing database on it. This required that we do monthly updates to the system. Manage user accounts and printing issues.
• Wrote a program using MS Access and WSFTP that would us extract the Masterlog of a UNIX server and place it in a MS access table so that it can be queried and usage can be determined.
• Design and implemented a WIN desktop running off of a of Novell system that could access several UNIX servers as well as mainframe and the Internet. This includes all security issue surrounding this model.
• Primary support person for all Third level Novell issues. This includes print server management.

Confidential

PC/LAN Support

• Maintain a multi-server NOVELL System, by managing user accounts, groups and system performance.
• Configure, install, troubleshoot, and repaired PCs, Laptops and Peripherals to a multi-server NOVELL NETWORK using Ethernet cards and standard cabling to hubs.
• Manage print servers and print queues for multi-server Novell environment. Install printers.
• Train end users in the use of all software and services on the NOVELL NETWORK.
• Wrote HOW TO' instruction manuals on the use of PC software and the NOVELL services.
• Installed hub cards, tested the integrity of cables, and monitored segments on NOVELL NETWORK.
• Configured NIC cards to meet the needs of a network problems or users, by changing PC configure files and memory.
• Installed and trained in the use of various software packages including MSOffice, WordPerfect, WP Office, GROUPWISE, Windows, Norton Antivirus, LAPLINK, CompuServe, News Star, etc.
• Repaired damaged PC, laptops, and peripherals down to the board level.

Confidential

Asst. LAN Manager

• Configured and installed 10baseT NIC to meet the needs of a network problems or users, by changing IRQ, DMA addresses PC configure files and memory as needed for 50 new PCs and laptops on VAX/VMS via PATHWORKS. Handled all client side issues including hubs cards installations, NIC cards, cabling, workstations and printers.
• Installed and trained in the use of various software packages including MSOffice, WordPerfect, Windows, MS DOS, Norton Antivirus, LAPLINK, etc.

Confidential

PC/LAN Support

Perform all tasks necessary in the maintenance of a small NOVELL NETWORK. This included user account management, PC hardware and software support, managing print jobs. Train end users in the use of a FOXBASE d-base.