Work Experience

Confidential

Applications Engineer

Provided presales and postsales support for value added reseller. Responsible for designing data center solutions using NetApp SAN storage, Vmware virtualization, and Cisco/HP servers. Instrumental in the sales process in writing statements of work. Provided postsales technical implementation services, which included servers, Vmware, Netapp, Active Directory, and Windows. Achieved technical certifications in NetApp NCIE , and updated sales accreditations for NetApp and Vmware. Wrote project implementation plans and diagrams. Used VB scripting and Powershell to drive automated data collection for professional services engagements. Implemented scheduled snapshots via NetApp SnapManager. Used Autotask ticketing system to track and manage work.

Confidential

Solutions Engineer

Provided presales and postsales support for regional sales staff. Achieved accreditation as a sales and presales consultant in NetApp, Dell servers and SAN storage, Vmware, Symantec. Achieved technical certifications in NetApp NCDA , Vmware VCP , Symantec, and IBM Servers. Engaged with customers with Vmware Capacity Planner assessment data collection and reporting. Determined customer to determine existing work load and what it would take if virtualized. Ascertained requirements and crafted solutions using most appropriate products available from all vendors sold. Installed and implemented NetApp and EqualLogic SAN storage arrays in Vmware Vsphere clustered environments. Wrote project implementation plans and diagrams. Used VB scripts, Powershell and Windows Scripting Host for automated processes around technology assessments and deployments.

Confidential

Information Technology Specialist

Acted as primary technical resource for Enterprise Content Management sales force in and the primary technical contact to the customer throughout the ECM software sales process. Helped qualify business opportunities and to win sales. Determined and analyzed customer needs, crafted solutions from a broad range of ECM software products and selected one that best matched the customer needs. Provided domain expertise in the preparation and writing of proposals in response to customer RFP's. Presented technical content to customer. Software technology focus includes: IBM FileNet P8 Content Manager, IBM FileNet P8 Business Process Manager, IBM Content Manager, IBM Content Manager OnDemand, IBM eDiscovery Manager, IBM eDiscovery Analyzer, IBM Content Collector for Email, IBM Content Collector for Filesystems. Designed highly available production environments for IBM ECM software. Used Vmware Workstation to manage many virtual machine demos of enterprise content management software.

Confidential

Technical Client Consultant

Acted as primary technical resource for public sector sales force, and the primary technical contact to the customer throughout the sales process. Technology focus includes: x86 servers for Windows, Linux, Itanium servers for HP-UX, OpenVMS, Windows64, Linux64, SAN, NAS, fiber channel storage networks, tape libraries and automation, backup and restore solutions, disaster recovery / business continuity planning, storage management software. Quota bearing sales position. Won company wide sales awards for both 2001 and 2007 sales. Used scripting to collect WMI data to determine technical requirements. Designed solutions for Windows stand alone and clustered , Unix, Linux and Vmware, and Active Directory. Wrote project implementation plans and diagrams. Used HP Rapid Deployment Pack for Proliants based on Altiris to deploy operating systems, security patches, and software to servers.

Confidential

Associate Vice President Information Technology / Database Administrator

Senior role in determining the future enterprise wide technical architecture for firm. Architecture components include: Y2K compliance and remediation information security service levels cross platform integration and supportability. Implemented Storage Area Network solution using Compaq ESA12000 in a Solaris environment after exhaustive analysis of SAN alternatives. Personally responsible for multiple Informix database engines running on Solaris, and two Microsoft SQL Servers running on Windows NT. Responsible for automated file transfer approx 50 daily and data loading into database system which utilized shell scripts, SQL, and compiled programs. Managed 11 staff members: 1 junior DBA, 3 Unix system administrators, and 2 Novell/NT system administrators, 1 Lotus Notes administrator, 4 desktop support technicians. Wrote systems documentation and standards. Used internally developed Lotus Notes application for internal trouble ticketing and change control. Used Windows and Unix scripts to receive, load, and verify data for coporate data warehouse and datamart.

Adjunct Professor, Developed curriculum and taught 2 semester sequence on data communications and networking.

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Computer Skills/Languages

Windows 7/2008/2003, Microsoft SQL Server queries and administration, Oracle database administration, Informix database admininistration, shell scripts/batch files, Visual Basic, Unix, Microsoft Access, TCP/IP, GigE, Microsoft Office, Microsoft Exchange