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Product Manager Resume Profile

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PA

Summary

Epic Bridges Confidential certified with thirteen years of experience in Global Healthcare IT with proven ability to work with clients directly using Epic Bridges, EDI Transactions 340 B 855,810 and 850 , HL7 Interfaces, Eclipsys Sunrise Clinical Manager, E-link, e-Gate JCAPS , Rhapsody, Open Link and other Proprietary Interfaces. Worked with multiple clients in providing guidance through the overall SDLC process using Agile Methodology, hl7 design, strong Project Management from inception to production, hl7 interfaces implementation Go-Live , project planning, business case development, conversion/implementation process, validation summary reports, financial models/analytics, gap analysis, training and support, within US and Offshore India . Other areas of knowledge include working with different EDI Interfaces, Genomics, CPOE, EHR, Hardware/Software requirements, UAT, Use Case Specification document USD , Traceability Matrix, Cut Over Plan for Interfaces Go-Live, FRD Functional Requirement document , Technical/Client Specifications, CCHIT and Clinical Context Object Workgroup CCOW ,Vergence Desktop Integration Sentillion .

Experience

Confidential

Role: Product Manager

Responsibilities

  • Working on data analysis/troubleshooting/ enhancements requests and issues on Safeway Pharmacy 340B Production System called Provider Pay EDI Transactions 810, 850 and 855
  • Designing and building an EMR solution which involves the main framework including Lab Orders/Results, Documents and Flowsheets for different Medical Practices
  • Working directly and providing guidance and interpreting the user requirements into business requirements per different user stories to offshore development team in India
  • Leading and managing the Project working with the offshore team including 3 developers, 2 database architects, 1 business analyst and 3 testers.
  • Working directly with PMO to build, improve and maintain dashboard on multiple project status , deliverables and timelines
  • Working through different phases of SDLC to ensure that design, development, unit testing, stabilization and UAT has passed the acceptance criteria before GO-LIVE
  • Responsible for managing all aspects of testing which included defining testing methodology, functional testing plans, ,traceability matrix, testing scenarios, documentation release plans/implementation check list and defect management to ensure minimal production and UAT defects.
  • Interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing ensuring minimal UAT defects.
  • Prepare implementation readiness checklist and post implementation support plan
  • Work directly with clients collecting the functional and technical requirements for the EMR, Patient Portal and Practice Management
  • Demo the product directly to the stakeholders to obtain feedback at different cycles of product development on any improvements
  • Active part of Prime's marketing SWAT team. Actively participate in providing input on Prime's marketing logo tag line and internal webinar
  • Ensure all the SDLC checkpoints including project details, weekly defect status, testing, deliverable dates, risks and mitigation are reported on a regular basis to management
  • Provided a solution for designing and development of HL7 Inbound Orders and Results using interface engine Mirth
  • Working with Epic/user stories following Agile Methodology
  • Working with Product Backlogs prioritizing the Product Features defined per each Sprint
  • Involved in direct client demos of the EMR, Practice Management and Patient Portal
  • Involved in deploying, implementation and supporting the trial versions of Practice Management System at different client sites
  • Working with all Product constituents throughout the implementation process from initial engagement to delivery of application solutions
  • Define cross-walks to integrate data from different modules including clinical, registration and billing. As well as different sources including EMR's, HL7's,ICD-9's ,CPT's, Patient Portal and Practice Management Systems

Confidential

Role: Technical Solutions Lead EMR/HL7

Responsibilities

  • Managed and lead the effort for designing a new CTG Web solution and prototype called PCGA-Personalized Center for Genomics Assay within the current Eclipsys SCM 6.1 Ordering Resulting Solution at Roswell Park Cancer Institute
  • Worked with Key Stakeholders, Functional Clinical Teams, and GenomeOncology at Roswell Park Institute to scope out the business and technical requirements.
  • Lead and managed the CTG team which includes 4 developers, 3 business analysts/testers, 2 database administrators to build and code the PCGA Web Solution as per HL7 Technical Design Specifications
  • Managed the PCGA Project using Agile Methodology Defining bi-weekly sprint goals for the team and the project
  • Handled project issues on daily basis in Sprint Meetings. Keeping management tuned with any new resource allocations, critical roadblocks, open issues, risks, mitigation affecting the final deliverable using MS Project and Visio
  • Managed, coordinated and troubleshoot data connectivity/critical issues and escalating them to development and higher management at CTG. Ensure critical project deliverables are met as defined in the Project plan to meet the timelines
  • Appointed as the key personnel to represent CTG for Clinical utilization of NGS comprehensive testing with EMR integration at Roswell Cancer Institute
  • Provided Training to the CTG team on SCM 6.1 HL7 Interfaces, Orders and Results configuration
  • Provided consistent guidance and motivation to the team on requirements clarification, design and specifications
  • Ensured that all the business and technical requirements are entered into the CTG share point location and time reporting system for reporting and tracking.
  • Working with SCM 6.1 Configuration, Mirth CTG Interface Engine Express load/load, ISS, Interfaceslite, MLM's Validation, and OpenLink ADT and SCM Interface Engine
  • Working with C-LIMS Roswell Laboratory Information systems to design and unit test the Integration with CTG Interface Engine Mirth , C-LIMS, EMR, Cerner Billing and ADT System called Invision Siemens
  • Working on detailed HL7 technical and SCM design specification for Integrated PCGA Web Solution with EMR, ADT and Cerner Billing Interface
  • Provided a solution to build security around PDF Results Security Report to be viewed in EMR 6.1 using Media viewer
  • Worked on a detailed Validation Summary Report which included the final list of deliverables as a part of the Final Validation Package to RPCI.

Confidential

Senior Consultant

Responsibilities:

  • Worked on a detailed Business Case Report for Ascension Health Information Systems.
  • Conducted the necessary research and case studies required for Cost/Benefit analysis for SOA Suite.
  • Worked with Ascension Health Leadership, Finance, Accounting and Ministries to gather required metrics for Financial Analysis.
  • Analyzed the client tangible/intangible benefits and costs for Return on Investment ROI analysis required for Business Case Report.
  • Analyzed the different cost factors for the client on Investment in SOA Suite versus the Cost of Doing Nothing .
  • Worked on Total Cost of Ownership analysis to make direct cost comparisons associated with each option considered by the client.
  • Worked on Payback Analysis that will support a detailed exploration of Payback scenarios, based on various Cost/Benefit assumptions.
  • Worked on SWOT Matrix which includes analyzing the top strengths, weaknesses, threats and opportunities of Ascension Health Analysis
  • Worked with the client to ensure that the company's strategic objectives are in alignment with their Technology Vitalization Plan

Confidential

Role- Senior Interface Consultant

Responsibilities:

  • Gathering/Designing/Reviewing Epic Interfaces Technical Specifications using JCAPS 6.0, Troubleshooting JCAPS for end-end data flow Inbound and Outbound Connections/ Queues/Error Logs/xlates , Cut Over Planning for Data Migration to Epic, Data Validations- ADT and MDM Interfaces .
  • Worked directly with different UCLA vendors 12-15 projects directly gathering HL7 interface requirements. Wrote and reviewed technical specifications for Epic ADT and MDM Interfaces using JCAPS 6.0.
  • Provided technical specifications to JCAPS development and design for Interfaces Coding and scope out any change requests as per the GO-LIVE deadlines.
  • Assisted Conversion Team on Lab Conversions from UCLA Legacy System to Epic along with tracking and triaging the issue backlog.
  • Worked with cut over plan for Epic Interfaces Go-Live.
  • Worked with JCAPS Change management teams to define any changes in the JACPS properties files and ensure that the correct version of xlates are deployed under development and test environments.
  • Worked with JCAPS enterprise manager to troubleshoot inbound and outbound interfaces queues for end-end data integration.
  • Worked with UCLA business users in defining Epic workflows for functional and integration testing.
  • Assisting UCLA Epic Interfaces team for code reviews and troubleshooting data flow end -end between Bridges Epic Interfaces and JCAPS.
  • Ensured that all technical specifications are updated as per the requirement changes requested by different UCLA vendors moving from legacy systems to EPIC.
  • Provided support to Integration Test Team to troubleshoot data integrity issues in JCAPS.
  • Maintained connectivity/naming conventions documentation for different EPIC Interfaces as per the projects assigned.
  • Part of JCAPS training to UCLA management and internal teams mainly demonstrating the process to troubleshoot using different inbound and outbound queues within JCAPS dashboard/monitor.

Confidential

Role-Senior Interface Consultant Data Integration Group

Responsibilities:

  • Worked on gap analysis, pre assessment and validations for Epic ADT ,Ambulatory and Results and Orders Interface using Epic Bridges v2010 and eGate SRE v5.0 and JCAPS v6.2 sending messages to different CHOP downstream systems Meditech, Willow, Syngo,ASAP, Cadence, Endoworks, ACUO,PACS, MUSE,PYXIS Supply Theradoc, CBORD, Pyxis Supply, CardioIMS, ChartMaxx,SafetyNet,EaszyViz, OptiLink, SCIImage, Illumiate etc.
  • Worked with Epic Cadence Scheduling , ASAP ER , Hospital Outpatient Department HOD , Epic Ambulatory and Scheduling/Registration ADT .
  • Reviewed the ADT client level design specifications and Bridges technical specifications for inconsistencies/gap analysis.
  • Worked on building an inventory for EPIC workflows and mapping them to trigger the ADT and ORU events eGate conversions/filter .
  • Ensured that all specifications are updated by Data Integration Team and posted under the appropriate share point by the end of project.
  • Worked on master documentation listing all ADT and ORU messages along with Epic workflows to be used as a one stop shop document by Implementation and Support Teams.
  • Identified upgrade/net new versus monthly EPIC scheduling test cases.
  • Worked on SOW listing project scope, objectives, timelines, deliverables and milestones and presented to higher management.

Confidential

Role: Senior Consultant

Responsibilities:

  • Worked on overall Interfaces project planning, testing/validation/implementation process improvement, gap analysis and strategy building for HMA Corporate Solutions CPOE, MedHost, Patient Keeper, Meaningful Use and HMM .
  • Designed and presented Interfaces implementation strategy plan work flow for HMA Corporate solutions to the clients, vendors, team and management.
  • Documented project control functions Testing/Implementation/Deployment and GO-LIVE sign off client templates to assure effective testing and implementation methods are practiced.
  • Designed and presented Conversion Strategy Plan for HMA existing interfaces migrating to third party interface called Rhapsody .
  • Provided direction to the project by accessing the project goals, resource allocation, methodology, SOP's, workflows, roadblocks, deliverables and milestones for HMA Corporate Solutions. Designed and presented Interfaces validation process to HMA clients, team and management.
  • Worked with HMA proprietary interface called PULSE AS400 under test and production environments to create and replicate interfaces for different HMA GO-LIVE sites.
  • Worked with HMA vendor on an EDI Results and Radiology Interface system called Quantum integrating with ADT Interface at different HMA GO-LIVE sites.
  • Designed overall test /validation strategy, use cases and integration test scripts for the integration and implementation of HMA interface.
  • Worked on Integration team schedules, resource planning, designed templates for Integration test scripts, use cases, clinical workflows, status reports and issues tracking templates for Interfaces team.
  • Worked with AS400 technical specifications and converted them into functional requirements as per different corporate solutions.
  • Guided the client in developing Integration team schedules, resource planning, designed templates for Integration test scripts, use cases, clinical workflows, status reports and issues tracking templates for Interfaces team.

Confidential

Role -Implementation Consultant PSG

Responsibilities

  • Worked on client requirements for different Interfaces.
  • Worked with Implementation team to develop a set of generic implementation plan to be used by different sites as they integrated with SaaS.
  • Detailed data analysis of inbound and outbound interface data received from Alaska Native Hospital, Fairbank Memorial, Tananan Valley Clinic and Valley Medical Care.
  • Worked on implementation asset worksheet for Incoming Data e.g. ADT, ORU, MDM, SIU received from different client sites.
  • Worked with different message definition files, global route variables communication points within Orion custom Integration Engine Rhapsody v4.0.
  • Installed and configured Rhapsody IDE, EDI Message designer, Symphonia to manipulate and validate mapping tables within Rhapsody.
  • Validation of EDI v2.3/2.4 messages against the mapping and translation tables and providing effective solution to the client for mappings/translations and HL7 field values.

Confidential

Responsibilities

  • Worked with Orion Application Management Services and UCLA Support team researching, resolving, prototyping, providing advice and solutions for post implementation issues.
  • Involved with Orion Application Management Team and UCLA Medical Support Team to provide advice and solutions for support and security issues for a range of live product solutions.
  • Worked with UCLA bug tracking system to report all critical issues.
  • Worked with Orion's proprietary products- Rhapsody Integration Engine and Concerto Portal.

Confidential

Role-Integration Test Lead HL7

Responsibilities

  • Worked with Confidential and off shore team training the development staff on Monitor Devices and led the CCHIT effort for HL7 3.0 Interfaces upgrade As the Project lead and the member of SSI Implementation SWAT team, played a vital role in accelerating the integration effort between Eclipsys Clinical Application SCM and Surgical Information System SIS .
  • Main Integration areas-ADT, MDM, Medical Logic Module MLM's and Clinical Alert Notifications
  • Imported MLM's in SCM database using MLM editor Configured/tested MLM's in the database.

Role - Integration Test Lead HL7

Confidential

Responsibilities

  • Managed, installed, configured, and tested the entire Monitor Device Interfaces Process using bed side monitors and medical device gateway called Data Captor and e-link
  • Member of SWAT Team for Client Implementation demo team
  • Provided pre-implementation air lift training to the end users physicians, implementation consultants, management and clinicians at Penn State University
  • Worked with Integration Development lead team to test Data Captor services and Data Management Modules. Provided SCM 3.5/4.0 Interfaces training using HL7v2.3 to management and test teams
  • Presented Interfaces architecture and clinical workflow within SCM 3.5/4.0 using .net to Eclipsys Interfaces team in India.

Role: Integration Test Lead HL7

Confidential

  • Worked with Confidential and off shore team training the development staff on Monitor Devices and led the CCHIT effort for HL7 3.0 Interfaces upgrade.
  • Developed clinical document work flow for pre-assessment and gap analysis for the client moving from HL7v2.3 to v3.0 CDA to meet the CCHIT requirements.
  • Analyzed the current architectural part, data elements, database, ISS Interfaces server for services , interfaces requirements, and interfaces protocol engine that would fit into the CCHIT requirements using HL7v3.0.
  • Analyzed if the current interface tools would be used to support v3.0 or new tools would have to be developed. Presented the clinical document workflow, gap analysis and pre-assessment to management and the team.

Role-Interfaces QA Analyst

Confidential

Responsibilities

  • Involved in testing web and client server based applications written in .dot net framework.
  • Worked extensively with SQL 2000 server and executed SQL queries for back end database testing.
  • Tested patient demographics ADT and clinical data going inbound Interfaces using Eclipsys custom interfaces utility tools within SCM 3.5.
  • Wrote and executed test scripts in Test Director. Reported bugs, tested hotfixes and escalated critical issues to management. Worked with single sign on CCOW and tested user/patient context management within SCM 3.5 using Vergence Desktop Integration Sentillion

Skills Summary

Environment/Databases: UNIX Basic .NET, AS400, Oracle 8/9i/10g, SQL Plus/ SQL2000, ODBC Drivers, PostGres, TCP/IP

  • Operating System Platforms: MS Office ,MS Visio, MS Project
  • Software Development Life Cycle SDLC , Agile Methodology ,HL7 v2.3/2.4/2.5, Elink, SIM, SIS Gate, CCHIT, CCOW, Rhapsody Integration Engine 4.0/IDE, Symphonia 4.0, XML,HTML, Quality Mercury Center, Test Director v10, PULSE AS400/Mainframe , Mirth, CCOW, Vergence Desktop Integration Sentillion , eGate SRE v5.0 and JCAPS v6.2 , Epic Acute and Bridges v2010, Financial Models, Epic Bridges 2012 certified

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