Lean Six Sigma Consultant Resume
Boston, MA
EXECUTIVESUMMARY
Process Improvement Expert with experience in Information Technology, Biotech and Healthcare management. Work focused on business process improvement, intelligent application of information technology and applying reliable techniques and methods to improve business outcomes. Significant strengths include:
- Lean Six Sigma
- Green Belt in Six Sigma: Highest certification score in class of ~50 MBA students. Lean Bronze-level candidate: Top certification score in a class of 20+ Biotech professionals. Trained employees in Lean through lecture, application and writing articles, tutorials, etc.
- Business IT
- Slashed payment time by one week through IT analysis. Implemented, administered and trained employees on robust project management software. Optimized IT Governance and Project Management policies.
- Process Improvement
- Substantially boosted Medicare payments to employer. Halved time to update communication systems through value-added analysis. Assisted in standardization of employee continuous improvement program.
PROFESSIONAL EXPERIENCE
Confidential,Boston, MA April – November 2012
Lean Six Sigma Consultant
- Designed Analytic Hierarchy Process (AHP) to accurately weight project prioritization criteria for state-wide portfolio of maintenance projects
- Built decision model to optimize project benefits from constrained capital budget using Excel Solver
- Calculated Return on Investment (ROI) for events related to transactional business environment
- Assisted in deployment of Lean Six Sigma program including kaizen events, employee training, project monitoring, etc.
Interactive Data Corporation, Bedford, MA 2011 - 2012
Data Analyst
- Identified redundant data purchases through use of Pivot Tables, VLOOKUP functions, etc.
- Defined new process for finding, reporting, data mapping, and presenting information from contracts and databases thereby giving information buyers improved information
- Built Excel decision model to identify optimal information purchase package to ensure completeness of information at minimal cost
- Developed training materials, process maps, tutorials for information users and data analysts to clarify and teach methods of analysis
- Modified data mapping template for clarity, thoroughness of research and ease of use for contracts costing over $9 Million
Confidential,Cambridge, MA 2009 - 2010
Operational Excellence Analyst
- Trained employees in Lean tools and reliable methods such as 5S, DMAIC, etc. and facilitated their implementation
- Administered and configured robust project management software (PowerSteering), trained employees in its use and developed templates to ensure adherence to best practices
- Developed educational and marketing materials to spread Operational Excellence and Continuous Improvement practices throughout the firm: published articles, etc.
- John Prescott - Page 2
- Assisted building of advanced optimization model to determine most favorable nations in which to conduct clinical trials
Confidential,Hingham, MA 2007 - 2009
IT Analyst
- Cut time to reimburse certain Medicare patients by one week
- Reduced time to update communications by half through value-added analysis and process optimization
- Completed more IT Projects than any other Analyst facilitating more accurate accounting and communication with Medicare patients and physicians
- Conducted User Acceptance Testing to ensure system changes adhered to specifications
Dana Farber Cancer Institute, Boston, MA 2006 – 2007
Intern, Information Technology
- Provided recommendations for effective governance of IT project selection and execution
- Assembled best practices in information technology from academic and popular literature
- Interviewed business and IT managers regarding efficacy of current IT governance protocols
Confidential,Worcester, MA Summer 2006
Intern, Oncology Department
- Significantly boosted payments from Medicare for treatments administered to cancer patients
- Conducted process analysis of treatment and billing procedures
- Assisted in organizing and marketing a prostate cancer symposium for 130 participants throughout western and central Massachusetts
Confidential,Salem, OR 2003 - 2004
Team member
- Designed an employee evaluation system to ensure fairness and objectivity, which was adopted and praised
- Conducted feasibility analyses including SWOT and marketing mix for new products
EDUCATION
Lean, Bronze Level Candidate, Greater Boston Manufacturing Partnership 2010
MBA, Confidential, University, Boston, MA 2007
Master of Science, Information Systems, Confidential, University, Boston, MA 2007
Six Sigma, Green Belt, Confidential, University, Boston, MA 2006
Bachelor of Science, Economics, Confidential,University 2002
Top 1% of econ students nationally by achieving best ever score by an SUU student on TUCE exam