Data Analyst Resume Profile, AZ - Hire IT People

Information Technology

Profile of Qualifications

Over 18 years of experience in operations management, programming, research, information technology, documentation, client service, backup, disaster recovery, staff training and organizational collaboration.
Well-organized multitasker with strong detail orientation.
Recipient of extensive professional training and certification.
Bachelor of Arts degree in Information Systems and Technology.
Proficient in SQL, PL SQL, Transact SQL, Oracle, MS Office, Unix, SQL Plus, Visual Basic, TOAD, PowerBuilder, Project, Visio and Crystal Reports software applications.
Self-driven team player with strengths in communication and developing interpersonal relationships.
Possess excellent planning, organization, time management and decision-making skills.
Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence.

Confidential

Claims Processing Manager,

Authoritatively direct over 100 Production Support personnel engaged in data entry assessment of commercial and Medicare Part D claims.
Skillfully oversee business operations and enforce manufacturing targets, quality standards regulatory compliance.
Efficiently collaborate with company departments to provide superior customer service.

Confidential

Supervisor Manager - IT Application Development,

Knowledgeably supervised staff of 13 Application Development Reporting personnel providing process, operations and work flow support for numerous projects.
Proficiently developed, maintained and tested reports and PBM CMS Med D data feeds for various environments using SQR, SQL, PL/SQL, ERES, and TOAD in Oracle environment, along with support of ad hoc requests.
Expertly advised business owners, end users clients in systems usage and instructed personnel in reporting tools.
Successfully instituted proprietary version process control methodology and Application Release Schedule for Reporting Department to improve code review, user acceptance and quality assurance efforts.

Confidential

Data Analyst/Reporting Specialist, Information Systems

Skillfully established and supported client programs, including procedures and reports using Crystal Reports, SQL, PL/SQL, stored procedures, and ad hoc data sets and queries in a Sybase, Oracle environment.
Proficiently instructed users in reporting tools, identified data and developed comprehensive customer support programs.
Diligently collaborated with company personnel and customer representatives.
Successfully boosted CybeResponse Reporting processes productivity for top client, cutting runtime by 50 and enabling complete satisfaction of SLAs.

Confidential

Tape Librarian

Provider Verifier

Expertly oversaw ten personnel and processed coverage data for pending claims.
Served as Team Leader instructing new Provider Verifiers.
Comprehensively researched tax matters, medical licensing concerns and specializations.

Confidential