Detection Coordinator Resume Chesterfield Va - Hire IT People

Objective: To obtain employment as a Member Service Representive position with Wellpoint.

Education: Monacan High School
Attended: Sept,2004-June 2008

Chesterfield Technical Center
Course: Call Center Preparation Course/Customer Relations

Certifications: CMS Medicare and Medicaid Services Part A and Part B Training

Employment:

Confidential
4851 Cox Rd Glen Allen, VA 23060Position: Fraud Detection Coordinator
Previous Position: High Value Service Disputes and Sales Team Lead until 4/2011
Begin Date: Jan 2010 - Current

Duties: Answering customer inquires and responding to customers request, making outbound call to customers and merchants to advise of fraudulent acts and to conduct investigations on fraudulent acts, using a computer, headset, fax machine, and other office supplies.

Reason For leaving: Traveling Distance.

Skills: I have skills also in Health Insurance and Claims filing from previous employment with Vangent Inc and also Patient First that I feel would also be considered an asset, I have been know to be very task oriented and open minded to change. My belief is if I am the customers advocate and will provide excellent Customer Service. I have 4 years and some months experience in a office/call center setting environment also with being a team lead and providing feedback on call audits to new agents and tenured team members.

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Detection Coordinator Resume

Chesterfield, VA

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