| Experience CONFIDENTIAL Senior Communications Specialist - Created user and technical documentation for Znode's flagship product, Multifront. I used Robohelp and Help and Manual to create these documents. I also created over thirty icons in Photoshop which appear in our software product.
- Created several marketing videos using Adobe After Effects, Illustrator, Captivate, and Flash
- Created several training videos for our product using Adobe Captivate.
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| CONFIDENTIAL Senior Communications Specialist - Wrote Marketing Copy and White Papers for marketing department.
- Project Lead, Content Author, and co-Developer. Wrote over 60 on-line courses to date that are externally viewed by improveit 360's paying customers. I am also the project lead and co-developer for many of the Flash and Captivate pieces that we used in these courses.
- Flash Developer for two marketing videos on the improveit 360 website.
- Adobe After Effects Co-Developer for the company's marketing video.
- LMS Administrator for all courses.
- Voice-over talent for all e-learning courses and several marketing videos.
- On-camera talent for several company marketing videos.
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| CONFIDENTIAL Senior Communications Specialist /Online Training Developer - Project Lead, Content Author, and Developer. Wrote over 30 on-line courses for Life ware University, our online training program. I was also the project lead and co-developer for many of the Flash, Captivate, Articulate, and Dreamweaver pieces that we used in these courses. Robohelp was also used in of some of my projects.
- LMS Administrator for the Communications department.
- Director of several customer support videos. Wrote and directed several videos for customer support. In some cases, we used on-air video talent and shot footage shot with an HD camera.
- Voice-over talent for many online learning courses. Edited my voice and background music in Audacity.
- Wrote ad-copy for many marketing slicks and product brochures. I also write for email blasts that informed Life ware dealers of our latest hardware, new software features, and upcoming trade shows appearances.
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| CONFIDENTIAL Author of an Audience Response Segment Used on a Television Special - Created an audience response segment for a Women in Business television special that has aired on two local television stations Ohio News Network and WOSU . This segment required that the audience use voting keypads like the Ask The Audience lifeline on Who Wants To Be A Millionaire. I also operated the audience response equipment during television show.
- Flash Programmer for WBTs
- Flash Programmer for updating our flash-based WBTs for our internal website called Essential Connections . I mostly dealt with the Flash-scripting, but I also used the GUI interface of flash for many of my tasks.
- Writer and Design Editor for the HR Newsletter
- Re-designed Huntington's HR Newsletter using Microsoft Publisher. I have acted as Design Editor on several issues.
- Communications and Web-Design Project Lead for Two Intranet Web Sites
- Project Lead for designing the new Training and Development web site, a portal where the company can access training information for any line of business. I also manage the HR web site and make updates using as they are requested. Use Rythmyx, Dreamweaver, Photoshop, and some hand-coded HTML.
- Project Leader for 360 Leadership Assessment
- Project Lead for the Huntington 360 Leadership Assessment, a self-assessment tool where participants are rated on their performance according to Huntington's corporate values.
- Project Lead for Employee Engagement Survey
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| Published Fiction Writer CONFIDENTIAL - Was paid for a fictional detective short story that was published in the twentieth-anniversary issue of HardBoiled magazine September 2005 .
- Writer's Post Journal Was paid for a fictional short story that appeared in the August, 2005 edition of Writer's Post Journal.
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Communications Manager for the Retail Line of Business - Was manager for all email communications to our Financial Advisors in the field. My communications often reached several thousand people per week accuracy of the writing and of the information was very critical . Dealt with senior-level management on a daily basis. In addition, I also performed web development for the department and often acted as the manager of the web site when our current manager was unavailable.
- Project Leader and Senior Instructional Designer Commercial Education Department
- Project Lead for a high-profile, web-based training initiative. Used Dreamweaver and hand-coded HTML. Much of my project involved working directly with my clientele and delivering quality documents.
- Project Lead and Senior Web Developer for a web-based reference guide that 20,000 or more Bank One employees accessed. I used Dreamweaver and hand-coded HTML.
- Consultant II Senior-Level Technical Writer and On-line Developer for National Enterprise Operations Department Wrote, edited, and developed both user and technical communication. Used Dreamweaver, CourseBuilder, HTML, CSS, include files, Word, Visio, Excel, PowerPoint, and Access in my duties. I created four web sites, developed numerous user manuals, and created one technical manual. I worked independently, but I also worked as a team lead and as a team member , depending on the nature of the project.
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Senior Technical Writer - Was responsible for two other Technical Communicators. Set goals for projects and tracked progress of each Communicator. Defined a technical direction for each Communicator. Cooperated with upper management in delivering performance reviews. Was the liaison between Technical Communicators and upper management.
- User Manuals
- Wrote a large portion of user documentation for Profitlaunch, Fourthchannel's software. Supervised and edited other technical Communicators in creating the remaining chapters. Used MS Word, Photoshop, and Visio to develop the manuals. Used Acrobat Exchange to convert manuals to PDF.
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