Experience

CONFIDENTIAL

Senior Communications Specialist /Online Training Developer

• Wrote ad - copy for many marketing slicks and product brochures. I also write for email blasts that informed Life ware dealers of our latest hardware, new software features, and upcoming trade shows appearances.
• Voice-over talent for many online learning courses. Edited my voice and background music in Audacity.
• Director of several customer support videos. Wrote and directed several videos for customer support. In some cases, we used on-air video talent and shot footage shot with an HD camera.
• Project Lead, Content Author, and Developer. Wrote 28 on-line courses for Life ware University, our online training program. I was also the project lead and co-developer for many of the Flash, Captivate, and Dreamweaver pieces that we used in these courses.
• LMS Administrator for the Communications department. We are currently writing new courses for our latest software version.
• Writer for Hire my freelance company CONFIDENTIAL Careworks freelance work
• Marketing Copy. Worked with Careworks to write content for two of their customer-facing web sites. The first of which I was contracted by the company president as a ghostwriter. The second was for Careworks USA. You can read my marketing copy at . In both cases, I worked directly with company presidents, senior directors, and their internal creative team.

Writer for Confidential Site

Web developer. Created my entire website using Flash and Dreamweaver mostly Flash . I own and maintain my own domain on Confidential .

Confidential

Editor, Senior Writer. Write case studies for home-theater and home-automation companies. You can read my work at. In most cases, I contact home theater dealers in person or by phone where I interview them and post their content after I get their approval. As sole-owner of GearSpy, I act as the Editor in Chief and Senior Writer. I track hits using Google Analytics and publish my RSS feed with Feedburner. I also manage GearSpy's web-based social network on Twitter, Facebook, and MySpace using HootSuite, a social networking tool.

CONFIDENTIAL

Communications and Web-Design Project Lead for Two Intranet Web Sites

• Project Lead for designing the new Training and Development web site, a portal where the company can access training information for any line of business. I also manage the HR web site and make updates using as they are requested. Use Rythmyx, Dreamweaver, Photoshop, and some hand-coded HTML.
• Flash Programmer for WBTs
• Flash Programmer for updating our flash-based WBTs for our internal website called Essential Connections . I mostly dealt with the Flash-scripting, but I also used the GUI interface of flash for many of my tasks.
• Writer and Design Editor for the HR Newsletter
• Re-designed Huntington's HR Newsletter using Microsoft Publisher. I have acted as Design Editor on several issues.
• Author of an Audience Response Segment Used on a Television Special
• Created an audience response segment for a Women in Business television special that has aired on two local television stations Ohio News Network and WOSU . This segment required that the audience use voting keypads like the Ask The Audience lifeline on Who Wants To Be A Millionaire. I also operated the audience response equipment during television show.
• Project Leader for 360 Leadership Assessment
• Project Lead for the Huntington 360 Leadership Assessment, a self-assessment tool where participants are rated on their performance according to Huntington's corporate values.
• Project Lead for Employee Engagement Survey
• Project Lead for the Employee Engagement Survey, a company-wide survey that gauges how employees are committed to Huntington and its values.

Wright Choice Volunteer Grant Writer

CONFIDENTIAL

• I volunteered my time to give to the community and to have to opportunity to write more often.
• Volunteered my services for WrightChoice.org to write templates for their grant proposals. I also identified potential funding sources. is a non-profit organization designed to promote and facilitate internship opportunities for persons with disabilities and students of minority status.

CONFIDENTIAL

• Volunteer my services for Joansfund.org based out of The James Cancer clinic at The Ohio State University to write templates for their grant proposals and to identify potential funding sources. The Joan Bisesi Fund for Head and Neck Oncology Research helps to fund research and raise awareness on head and neck cancer.
• Other Volunteer Grant Writing Projects: Worthington Hills Elementary, The Golden Medallion Foundation, and the Westerville Police Department to start in 2008 .

Published Fiction Writer.

• Was paid for a fictional detective short story that was published in the twentieth-anniversary issue of CONFIDENTIAL
• Writer's Post Journal
• Was paid for a fictional short story that appeared in the August, 2005 edition of Writer's Post Journal.

CONFIDENTIAL

Communications Manager for the Retail Line of Business

• Was manager for all email communications to our Financial Advisors in the field. My communications often reached several thousand people per week accuracy of the writing and of the information was very critical . Dealt with senior-level management on a daily basis. In addition, I also performed web development for the department and often acted as the manager of the web site when our current manager was unavailable.
• Project Leader and Senior Instructional Designer Commercial Education Department
• Project Lead for a high-profile, web-based training initiative. Used Dreamweaver and hand-coded HTML. Much of my project involved working directly with my clientele and delivering quality documents.
• Project Lead and Senior Web Developer for a web-based reference guide that 20,000 or more Bank One employees accessed. I used Dreamweaver and hand-coded HTML.
• Consultant II Senior-Level Technical Writer and On-line Developer for National Enterprise Operations Department Wrote, edited, and developed both user and technical communication. Used Dreamweaver, CourseBuilder, HTML, CSS, include files, Word, Visio, Excel, PowerPoint, and Access in my duties. I created four web sites, developed numerous user manuals, and created one technical manual. I worked independently, but I also worked as a team lead and as a team member, depending on the nature of the project.

CONFIDENTIAL

Confidential 's International while employed by Sarcom Wrote, formatted, and edited a large portion the training manual for the Accounting department s new accounting system the system was developed by Deloitte Touche

CONFIDENTIAL

I returned to Fourthchannel as a contractor to help finish a few outstanding projects. The company's workforce was reduced by 70 when I returned. See below for work details.

Pathlore Independent Course Developer

CONFIDENTIAL

Responsible for managing my own courseware projects. The healthcare-related courses that I authored for CCH were not aimed at one specific client. They are published and sold in the open market. I used Authorware, Robohelp, and some Flash in this assignment.

CONFIDENTIAL

Senior Technical Writer

• Was responsible for two other Technical Communicators. Set goals for projects and tracked progress of each Communicator. Defined a technical direction for each Communicator. Cooperated with upper management in delivering performance reviews. Was the liaison between Technical Communicators and upper management.
• User Manuals
• Wrote a large portion of user documentation for Profitlaunch, Fourthchannel's software. Supervised and edited other technical Communicators in creating the remaining chapters. Used MS Word, Photoshop, and Visio to develop the manuals. Used Acrobat Exchange to convert manuals to PDF.

CONFIDENTIAL

Team Leader internal Compuware position

• Was responsible for 5 consultants. Helped consultants resolve issues between themselves and their clients. Met with each consultant on a monthly basis to discuss open issues, answer questions about benefits, and voice concerns. Evaluated the performance of each consultant at the end of an assignment. Checked paperwork and signed expense reports. Performed all of the above duties in addition to working as a consultant.
• Nationwide Insurance while at Compuware
• Developed three large sections of a computer-based training course CBT . The CBT taught employees about the various parts of life insurance, annuities, and mutual funds. Also served as a mentor for those who were just beginning to learn Authorware.
• Internal Compuware Project
• Created a CBT for the Compuware office staff that instructs consultants on entering their resumes into BMS, a centralized database. Received Employee of the Month for my efforts.
• Internal Compuware Project
• Wrote Robohelp for the Compuware office staff that helps consultants on entering their resumes into BMS, a centralized database. Received Employee of the Month for my efforts.
• Wrote several short user manuals on how to operate North Star's in-house software. Used Microsoft Word to develop manuals. Used Acrobat Exchange to convert manuals to PDF.

CONFIDENTIAL

Technical Communicator

Wrote manual for Windows version of CompuServe Information Manager. Ameritech while with PPI Wrote an overview manual about ISDN technology Integrated Systems Digital Network . I was the only ISDN instructor for all of Ameritech. South Eastern Pennsylvania Transit Authority while with PPI Wrote reference manual for software that controlled and dispatched the entire fleet of aboveground passenger trains for all of Philadelphia this was a team effort . I was also an important part of the training team.

SoftwareOn-Line Development

• HTML
• Robohelp
• Dreamweaver
• Flash
• Captivate
• Front Page
• Adobe Acrobat Exchange and Acrobat Reader for making PDF files
• Social networking tools like HootSuite, Twitter, Facebook, LinkedIn and MySpace.

Graphics Packages

• Adobe Photoshop
• Paint Shop Pro
• Fireworks

Microsoft Applications

• Microsoft Word know all versions former Microsoft Word Instructor
• Excel
• Powerpoint
• Access

System Environments

• Windows 95, Windows 98, Windows NT, Windows XP, Windows 3.x, and DOS
• Some Mac exposure
• Some UNIX exposure