Summary:

• Experienced in the design and development of all levels and delivery mechanisms of instruction, including Web Based Training WBT , Computer Based Training CBT and Instructor Lead Training ILT , to include all supporting media and materials: GUI design, specialty graphics high-end images, photo manipulation, 3D graphics, animation , websites, digital video, digital audio, simulations, student guides, instructor tools, objectives, interactions, games, surveys, assessment materials including Computer Managed Instruction CMI functions such as random question generation and multi-level question banks .
• Full instructional design and development life cycle experience, from concept to packaging, with deployment on a wide variety of media. Extensive familiarity with Instructional Systems Design ISD , the Section 508 standard, and SCORM conformance. I am very familiar with gap analysis, audience assessment and adult learning theory. Several years of experience using the ADDIE methodology to develop content and deliver training. 6 years of experience using the ADDIE methodology to develop content and deliver training.
• Project and web/multimedia team management experience. Excellent writing and communication skills, skilled at supporting management and producing e-learning project management documentation.

Technical Proficiencies:

Tools: HTML, XML, Microsoft Access, Macromedia Authorware, Macromedia Director, Flash ActionScript, LDAP, Mac OS X, Microsoft Office, Salesforce, Articulate Storyline, Adobe Captivate, Adobe Premiere, Adobe PhotoShop, Adobe Flash, Adobe Dreamweaver, Adobe Encore, Adobe Autodesk AutoCAD, Sony Sound Forge, SQL Server 2008, Learning Management System advanced knowledge, SCORM/AICC Standards Advance knowledge, RFID/Barcoding knowledge, Lotus Notes, IBM WebSphere Portal, Camtasia Studio Screen recording Camtasia Relay Server side Lecture Capture Snagit Screen capture , Desire2Learn Learning Environment Solution, Meridian Learning Management System

Professional Experience:

CONFIDENTIAL

Position: Senior e-Learning Manager

• Senior e-Learning Manager/Multimedia developer collaborates with instructional designers, subject matter experts, Marketing, and HR directors and other staff to design and develop media-rich learning objects that combine text, graphics, animation, simulation, audio, video and social media. It is my responsibility to manage the planning, design, development and implementation of instructional multimedia in collaboration with various divisions and departments.
• Create, revise, repurpose, or locate and adapt multimedia materials in support of online teaching and learning.
• Collaborated with instructional designers, subject matter experts, department heads and other staff to design and develop interactive instructionally sound multimedia modules, job aids online and CD-ROM delivery.
• Oversee the deployment of multimedia content within the Learning Management System, web conference environment, and other applications used for online teaching and learning provide troubleshooting and quality control support, as needed. Also responsible for training the trainer and other staff in the use of screen capturing and screen recording software.
• Recommend policies and procedures, and work flows that improve the course development and revision processes. Maintain current knowledge of multimedia and instructional technology. Advise on current and future trends related to multimedia and practices and present at professional conferences, as required.

CONFIDENTIAL

Position: Instructional Designer/Multimedia Developer

• Instructional Designer/Multimedia Developer specializing in developing elearning training material and just in time training videos for existing customer and new potential clients.
• Developed and implemented training materials for use during interactive training sessions throughout north America.
• Collaborated with a variety of subject matter experts to translate content into various e-learning formats.
• Managed project workflow within specified time constraints and design look and feel of presentation and training content.
• Responsible for developing and updating business to business literature, user manuals, and training courses, including multimedia presentations and testing criteria. Power user of Microsoft Office, expertise with web development tools, multimedia editing tools, technical illustration, and website development using Dreamweaver and flash.
• Collaborated with other internal multimedia developers to troubleshoot any technical problems within the training modules and product demonstration materials. This also included working with internal clients to develop scripts and storyboards for CBT, Web-based applications, and training presentations.
• Assist in the management and tracking of trainee program completion and reporting as well as related administrative processes during sandbox piloted Learning Management System trails.
• Works in tandem with sales to differentiate the Desire2Learn solution from competitors, anticipating and handling objections along the way.

CONFIDENTIAL

Position: Technical Trainer/Solution Engineer

• Worked remotely from my Washington D.C. base office, provided top-notch presentations, installation and technical assistance in all North America accounts in a pre/post sales environment for a leading provider of media screen recording, Usability testing, Lecture capture and graphic editing solutions.
• Travel's commitment: 60 . Responsible for training and technical sales support for all of North America customers, VARs and resellers using the TechSmith products and services.
• Led pre-sales support in a wide range of technology sectors on behalf of sales staff served as sole Sales Engineer, assisting account manager and inside sales team members at any given time with demos, RFP support and customer facing events.
• Identify qualified sales opportunities for the enterprise sales team within the education, government, financial, manufacturing, entertainment and high technology verticals.
• Served as a leader of the outside channel partnership to keep the company informed of new technologies and strategies in the industry.
• Established and created an RFP answer repository program that provided sales team members access to facts about all product offerings on a logical and systematic basis. This included product videos, tech notes and white papers.
• Participated in the prep and setup for national and regional tradeshow events.
• Worked with Business Development to recognize domain expert on topics such as licensing, lead generation and emerging markets.

CONFIDENTIAL

DC Position: Multimedia Designer Consultant

CONFIDENTIAL

• This was a consulting engagement, providing multimedia support for the Office of Communication. It was my responsibility to create Storyboards, Flash interactive videos, graphic production, Web site design and final implementation. Part of my role was to create user interfaces for different agency projects.
• Collaborated with other internal multimedia developers to troubleshoot any technical problems within the training modules. This also included working with internal clients to develop scripts and storyboards for CBT, Web-based applications, information kiosk and training presentations.
• Created graphic elements and screen designs for various presentations and special projects.
• Upon developing video recordings edited the audio and video clips that were going to be used in the project. This involved working with Audio enhancement software like Pro Tools, Reason and Adobe Audition Audio software.

CONFIDENTIAL

Position: Sales Engineer

• A software company specializing in multimedia, internet and graphics software.
• Travel: 70
• Created, scripted, and delivered product demonstrations for 10 major products, achieving kudos from VARs, reseller and audiences worldwide.
• Planned logistics for more than 30 large-scale and small-scale trade shows, ranging from 100 to 100,000 attendees per show.
• Help to transformed corporate culture to encourage accountability and peak performance while fostering a fun, cohesive and motivational atmosphere.
• Contributed to the strategic development and growth of a company that grew from a 15 person to a publicly-traded company with revenues in excess of 200 Million.