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Site Coordinator Resume

5.00/5 (Submit Your Rating)

Durham, NC

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Summary of Qualifications

Twelve Years Customer Service Experience | Sales
Cold Calling | Microsoft Word, Excel
Cash Accountability | Personnel Training
Call Center Experience | Survey/Marketing
Excellent Communication Skills | Interpersonal Skills
Excellent Organization Skills | Capable of multi-tasking

Work History

Telephone Interviewer, Confidential, Durham, NC
2011-Current

  • Conduct interviews for Gulf Study
  • Outbound calls
  • Use Avaya dialer and code cases properly
  • Data Entry

Site Coordinator, Confidential, Raleigh, NC
2010-2010

  • Implement initial contact to patients for study participation
  • Coordinate research study
  • Navigate through different screens on computer
  • Maintain and update all study spreadsheets
  • Data entry

Telephone Interviewer, Confidential, Raleigh, NC
2009-2010

  • Conduct telephone interviews
  • Quality assurance for CMS project
  • CEO calls for IMPEDS project
  • Data entry

Telephone Interviewer, Confidential, Durham, NC
2007 – 2009

  • Conduct telephone interviews using CATI system
  • Enroll participants into Sister Study
  • Rapid Digital Dialing for Diabetes study
  • Data Entry
  • Biennial Interviews

Telephone Interviewer, Confidential, Raleigh, NC
2006-2007

  • Conducted telephone surveys for radio stations locally and nationally
  • Maintained an 88% production and 40 dial rate
  • Recruited Respondents
  • Completed AMTS and SMPS
  • Call Center Environment

Education          

High School Equivalency Diploma
Major: Nursing
Minor: Psychology

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