President And General Manager Resume Profile
NY
Software Expertise
- Windows XP and 7 Microsoft Office 2003-2010
- Windows Server 2003, 2008 Active Directory, DHCP and DNS
- Microsoft Exchange 2010 Microsoft SQL Server 2005
- Symantec Ghost Symantec Antivirus Corp. Edition
- LANDesk ChoicePoint and PGP full-disk encryption
- LawManager Support Central and Enterprise Service Desk
- Express Purchasing and Inventory System
- Acronis Imaging software
Employment History
Confidential
Contractor, Desktop Support: Assisted with rollout of Windows 7 to approximately 300 users hardware and software installation, configuration, and troubleshooting desktop support.
Confidential
Contractor: Assisted in hardware reconfiguration of used and new workstations and laptops, and other tasks as assigned.
Confidential
Contractor: Provided site tech assistance for a large scale workstation migration from Windows XP to Windows 7 for a group of dental practices in the Albany, NY, area b employed to assist in a workstation refresh and migration from Windows XP to Windows 7 at Wells Fargo Dealer Services in Colonie, NY.
Confidential
Contractor: Assisted with migration of PCs from Windows XP to Windows 7 at the Pittsfield office of Adecco.
Confidential
Software training in QuickBooks Confidential
Confidential Assisting with a major Active Directory domain consolidation and migration project additional help desk duties involving AD, Windows Server 2003 and 2008 , Windows 7 Enterprise.
Confidential Trained approximately 60 voluntary agencies private contractors with contracts with the NYS Office of Persons with Developmental Disabilities in the use of a proprietary web-based incident reporting system. I became familiar with the system, developed the curriculum for the classes, and conducted classes throughout New York State. I continue to be on call for training in Microsoft Access and other software.
Confidential Exercised sole management and planning responsibility for the agency's information technology infrastructure and delivery of information services. As Chief Information Officer, represented the OIG on the New York State CIO Council an official group of CIOs from all other executive State agencies and co-chaired its Security committee March 2005-July 2007 .
President and General Manager, Confidential.
All phases of management and administration, including computerization, finance, client satisfaction, personnel, production, etc. Responsibilities and accomplishments included:
Confidential
Responsible for installing the first LexisNexis computer terminal at the firm and tasked with conducting online legal research as requested.
