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Network Support Consultant Resume Profile

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TX

INTRODUCTION

As a systems engineer my experience covers many areas, I consider my self an excellent Engineer/Architect. I have a great dea of experience in al major Linux and Windows platforms, this makes me comfortable to take on any task from administration to solutions architect with confidence while producing the desired results. My experience ranges from data center environments to smal to mid sized businesses both domestic and international. Included in my experience is owning and operating a successfu consulting/training/staffing company for 6 years. I am confident that al of this makes me a wel rounded candidate with the right combination of administration/architect/management to provide any perspective employers/clients exactly what they need.

As a Nagios Architect I have written many plugins to monitor system information, jobs completions, system and application status. I have also used Nagios to schedule OS updates to run as Nagios jobs. My most recent experience running Nagios was with the HP/USPS/Phoenix project. Over al I have been using Nagios for since 2006. Nearly al of the contracts I have had use of Nagios or similar products.

TECHNICA SUMMARY

  • Over 19 years of Information technology experience including NIX system Architecting 4 years , Project Management Application Integration 12 years , Design and Implementation of backup and Disaster Recovery 15 years , Data Center Consolidation 2 years , Unix Administration, Performance Tuning and Optimization 6 years , High Availability 4 years , System Installation, upgrade and migration 15 years , 24x7 production support on-site and remote 5 years , Project Management 12 years , Team Management 12 years .
  • Operating Systems: Suse OpenSuse 9.x,10.x, 11.x Enterprise , Fedora Core up to FC20 , Redhat 7.x,8.x,9.x RHE 3,4,5,6 , CentOS 4,5,6 , OE 456 , Windows 3.51, 2000, 2003,2008,2010 , Mac OS X, Solaris 9,10 , Novel Netware 2.15, 3.12, 4.x, OEL, Vmware Server
  • Directory Services: OpenLDAP, Active Directory, Novel NDS
  • Application Servers: Apache, IIS, Tomcat, Jboss, Citrix Nfuse, Citrix, Tarantella
  • Emai Groupware Servers: Sendmail, Postfix, Microsoft Exchange, Groupwise, Communigate Pro, Egroupware, Microsoft CRM
  • Database Servers: Postgres, MYSQL, Microsoft SQL, Oracle 9i
  • Network Monitoring: Nagios, Cacti, SNMP, HP Opsware, BMC Patrol, BMC Perform, zenoss, zabbix, Tivoli
  • Scripting / Programming Languages: RPM creation, Bash Scripting,Visua Basic, Turbo Pascal, Microsoft VBA, bash,
  • Other Proficiencies: DNS, DHCP, DDNS, TCP/IP, VPN, SSH, SCP, RSYNC, BASH, SNMP, CRON, IMAP, POP3, SNMP, Snort, Scripting, PXE, Network Boot and Network installation, vi, sed, etc., spamassassin, clamAV, high availability, Samba, server clustering, Linux Network booting.
  • Package Manager Automation: RPM, Yast, Yum, Apt, HP Opsware. IBM Bigfix, puppet, Redhat Satellite Server, Spacewalk Server, OpenStack
  • Version Control: Subversion
  • Hardware: IBM Blade Centers, Dell, HP, Oracle Exalogic, Cisco UCS
  • Virtualization : QEMU, VMWare Server, VMWare ESX, Virtua Center
  • System Imaging: Symantec Ghost, Site Imager, G for U.
  • NAS / SAN Technologies: ISCSI, OCFS, GFS, Equallogic, Snap Server, Multipath, Boot from SAN methods
  • Backup Solutions: Veritas Netbackup, Veritas BMR, Tivoli
  • Management systems : BMC Remedy

PROFESSIONA EXPERIENCE

Linux Deployment, Patching, Automation and Support. - CONFIDENTIAL

  • Linux deployment and patch management, responsible for al Linux deployment and patch management for Deloitte Government Services group. Worked to standardize infrastructure to Redhat Linux. Work with Oracle, Redhat, Ubuntu, and Debian Linux distributions within the environment to ensure patching and deployment based on business needs.
  • Deployed Nagios to Monitoring approximately 700 systems Windows, Linux, and Solaris using both active and passive checks. I wrote numerous custom plugins to monitor specific application parameters as requested by the team leads. Custom notification groups and integration into the Unicenter helpdesk system.
  • Architected, installed, and configured a Spacewalk Puppet solution the upstream open source version of Satellite server to manage patching on various linux distributions Cent OS, Suse Linux,Redhat,OE Linux and Solaris

-- Datacenter Migration CONFIDENTIAL

  • Worked with CONFIDENTIAL to migrate recently acquired Algorithmics Linux environment to IBM standard data-center. Responsibilities include both pre and post deployment activities, data collection, identify and implement client requirements in new data centers. This was a Redhat 6 environment.
  • Deployed Nagios to Monitoring approximately 300 Linux systems. I wrote numerous custom plugins to monitor specific application parameters as requested by the team leads. This solution was a too for migration and application deployment. The Nagios checks were geared toward confirming configuration items, software dependencies, and client requirements on application server pods.

Devops December 2013 CONFIDENTIAL

As a member of Linux Devops team, I supported development teams in linux environments. Established monitoring Dev environments with IBM TEM Tivoli Endpoint Management and Nagios. Supported LAMP stack, Websphere, Tomcat, JBOSS, Oracle Databases. Some of the dev environments were on Exalogic server. Minima work with Puppet consulting with the deployment automation team.

Veterans Administration -- CONFIDENTIAL

  • Member of the CONFIDENTIAL deployment team. Responsibilities include providing solutions to SOA team managment to meet DOD and HIPPA standards for linux infrastructure. This role is a highly visible role with Harris Technologies and the DOD. Provide written proposals and procedures to comply with DOD, VA, and HIPPA standards.
  • This role also involves building servers, designing solutions to allow patching of systems that are isolated from the public internet through the use of Redhat Satellite server or other methods depending on environment and level. Supported multiple hardware environments including Dell, HP, and Oracle Exalogic.
  • Implement Nagios to monitor critica system as requirements dictate.

Technologies : Redhat, Windows 2008, DNS,DHCP,Boot from SAN, KDE, GNOME, bash/per , kickstart, apache, mysql, sendmail, Nagios, SNMP, VPN, websphere

CONFIDENTIAL

Technologies : Redhat, Ubuntu, ISCSI, SAN, Windows 2010, Nagios, Cacti, syslog, mysql, apache, slurm, vmware, bash,VPN, Watchguard

CONFIDENTIAL

  • This is a continuation of the IBM contract listed further down in this resume. Xerox won the state contract from IBM.
  • Responsibilities included building servers for multiple State of Texas agencies. As a member of the build team I create processes to quickly deploy many Linux Servers simultaneously. I deployed physica machines and Vms on a regular basis. Many of the systems I deployed were boot from SAN in either Redhat or Suse Linux. On a few occasions I also built Windows 2008 servers. Supported client on various hardware platforms including Exalogic.
  • My responsibilities also included traveling to remote offices of various State of Texas agencies to provide on site support.

Technologies : Redhat, SuSE, Ubuntu, OSX, Windows 2008, AD,LDAP, DNS,DHCP,Boot from SAN, KDE, GNOME, bash/per , kickstart, apache, mysql, sendmail, Nagios, SNMP, VPN

CONFIDENTIAL

Member of the CONFIDENTIAL Distributed Network Operations Center Responsible for the 2nd shift operations. Responded to both interna and externa customer customer requests/tickets. Other responsibilities in this role included imaging and configuring simulator servers. Migrating worlds between servers and data centers. In this role I would regularly work with various data center staff to address hardware issues, request reimages and reboots.

CONFIDENTIAL

  • Project: Linux engineer provide engineering consulting to application teams developing and deploying Linux based technologies in the enterprise
  • Responsibilities include development of technica documentation, deployment of new servers, assist application teams in sizing Linux environments.
  • The most recent project includes migration of SAP from AIX to Linux technologies.
  • Worked with externa and interna vendors/consultants to manage the design and deployment process.

Technologies : Ubuntu, LDAP, DNS,DHCP,Boot from SAN, KDE, GNOME, bash/per apache, mysql, sendmail, Nagios, SNMP, VPN

CONFIDENTIAL

Technologies : Redhat, SuSE, Ubuntu, OSX, Windows 2008, AD,LDAP, DNS,DHCP,Boot from SAN, KDE, GNOME, bash/per , kickstart, autyast, apache, mysql, sendmail, Nagios, SNMP, VPN

  • Responsibilities were to write a system whereby the opensource nagios-core system was incorporated redundancy and failover. I created a system using a series of scripts where if a Nagios server fails, al checks are migrated to a backup nagios server, the IP's are changed on the backup server due to the dependency on NPRE and the checks would pickup on the secondary server. This solution also allowed for monitoring roles to be migrated between slave nagios servers without disruption.
  • Responsibilities included supporting the USPS engineers as related to HP Hardware and Suse Linux on production networks. Provided patch management, custom RPM's, and repository maintenance.
  • Designed Autoyast build process to cover various server roles on various enclaves in the network. Build a standalone CD and a process to generate CD's on demand based upon the current Autoyast installation. This was usefu when deploying to environments that were not connected to the USPS network.
  • Develop Nagios plugins for HP client Comcast to monitor and report on the Comcast zimbra mai system
  • Engineered the Development environment for the Phoenix Project. Deployed an environment consisting of Suse Linux 10.2 and 11, Oracle Unbreakable Linux, VMWare ESX 3.5 with Vsphere and Vmotion, and Redhat Enterprise Linux 5. Created Autoyast and Kickstart processes for these environments. Implmented system Monitoring via Nagios and Cacti, created various nagios plugins to monitor Vmware statistics in. Responsible for firewal security, OpenVPN, and HA.
  • Remote Engineer supporting USPS Development Projects
  • Remote work from Austin Texas., November 2009 to Present
  • Support a development environment of SuSe Linux, Websphere, ATG, HP Storage Works, Blade Systems, LDAP

CONFIDENTIAL

  • Serve as the interface between USPS, HP, and Novel for various technica and management issues. Worked closely with al levels of the USPS engineering team to solve issues or satisfy requests.
  • Serve as a consultant to the USPS engineering team, providing support and solutions as needed. Escalated issues to leve 3 HP support or to Novel directly.
  • Serve as the interface between USPS, HP, and Novel for various technica and management issues. Worked closely with al levels of the USPS engineering team to solve issues or satisfy requests.
  • Serve as a consultant to the USPS engineering team, providing support and solutions as needed. Escalated issues to leve 3 HP support or to Novel directly.
  • Create and document scripts, rpms, and procedures to be used by USPS
  • Engineered a process to merge the process of updating opsware from the Novel SMT server.
  • Remotely support a standalone development environment located in Colorado Springs.

CONFIDENTIAL

  • Responsibilities included building servers for multiple State of Texas agencies. As a member of the build team I create processes to quickly deploy many Linux Servers simultaneously. I deployed physica machines and Vms on a regular basis. Many of the systems I deployed were boot from SAN in either Redhat or Suse Linux. On a few occasions I also built Windows 2008 servers.
  • My responsibilities also included traveling to remote offices of various State of Texas agencies to provide on site support.

CONFIDENTIAL

  • Act as a project consultant to application teams recommending the appropriate Linux configuration or solution according to established Del Standards
  • On-cal production support of Del Manufacturing Systems.
  • Script automated installs and configurations
  • Write configuration management scripts and processes to manage approximately 2000 servers
  • Served on the reliability engineering team
  • CONFIDENTIAL

Solaris Systems Managment,

  • Day to day operations and support of Solaris 9 and 10 servers
  • Update existing documentation
  • Provide gap support unti ful time employee is hired.

Computer Science Corporation

  • Monitor and recover Linux servers during a 96 hour disaster recovery tests.
  • Follow up with documentation to improve the disaster recovery procedures
  • Define an automated server build process for development, disaster recovery, and production. This combined Redhat kickstart and externa scripts to prepare servers to the desired configuration.

CONFIDENTIAL

IT Director

  • Responsible for developing, implementing, and supporting solutions to meet the company's business goals.
  • Provide support for the existing production environment of approximately 70 servers. Standardize the environment to a single Linux distribution Suse 10.1 .
  • Standardize the development environment to Suse 10.1 with Tomcat and Eclipse.
  • Implement an opensource groupware solution egroupware .
  • Optimize the Nagios monitors to be intelligent in the way it sends alerts by creating shel scripts to query systems via SNMP, DNS, etc..
  • Build a second data center with 2 IBM Blade Centers 17 LS20's running Suse 10.1, JBOSS, Apache, etc. connected to an ISCSI Equallogic SAN. Implemented openHA high availability.
  • Created a method of applying SVN version contro Linux configuration and deployment.

CONFIDENTIAL

Owner / President

  • Ventuer Technologies is a technology service provider servicing clients with enterprise leve technology support and solutions nationwide.
  • Responsible for planning and executing projects for many clients on a broad range of technologies including Microsoft, Redhat, Suse, Citrix, Tarantella, Apple, Communigate, MS-SQL, Watchguard, Cisco, and Oracle.
  • Managed up to 9 engineers running multiple projects simultaneously for a wide variety of customers.

Project Skill

  • Provide remote management of Windows and Linux servers. Responsible for maintenance of service packs, periodic security audits. Maintain Watchguard Firewalls and Microsoft Exchange Emai Systems.
  • Network conversion Contract: Upgraded entire network from Windows 2000 to Windows 2003, implemented Exchange 2003 and Watchguard firewall. Conducted a smooth upgrade and machine conversion utilizing Symantec Ghost. Replaced 25 machines and implemented 2 servers in 2 weeks.
  • Implement and manage a mixed environment of Windows 2003, Windows 2000, Linux, and Watchguard Firewall. Responsible for overal uptime of mission critica network used to process checks through the Confidential.
  • Network Manager: Managed network of Redhat servers connected to Windows XP clients. Other technologies used in this position were Apache, MySQL, Postfix, Spamassasin, Managed various websites and databases on MySQL.
  • Setup Watchguard firewall, manage network security. Setup VPNs for Logicware and its clients. Manage Windows 2003 server environment. Unix, MSSQL, Exchange 2003, Microsoft CRM. Installed Oracle 9i on Linux and Unix servers.
  • Performed security audits and work on Watchguard firewalls. Established VPNs between various BSO offices.
  • Setup Tarantella on a Redhat 9 server to provide easy access to public records maintained on Unix system securely over through a web porta page. Security Audit and Firewal configuration. Audited and upgraded existing firewal configuration.
  • Designed and configured a Citrix Metaframe Server farm. The server farm consists of 11 servers. These systems were accessed internally and externally via Nfuse. I worked with various Microsoft products as wel as Unix based products.
  • Replaced existing Windows NT4 Infrastructure with Redhat Linux servers. Configured SMB for Windows file and print services and CommuniGate PRO for the groupware emai solution.
  • Established VPN links and remote access and support procedures to provide centralized pc support from the Ft. Lauderdale office. Established a Citrix Metaframe server to distribute an MS Access based application to al remote sites. Responsible for the design and development of a job costing system written in Visua Basic that interfaced with Realworld Accounting using the Realworld APIs.
  • Instructor Certified Watchguard training courses to clients nationwide. Provided training both on site and in our classroom in Hallandale Beach, FL. Linux administration and Linux network classes.
  • Linux Instructor provided training in Red Hat Linux.

CONFIDENTIAL

Manager/ Director of IT

  • Managed an IT department of 4 employees to maintain and support 5 North American schools and two internationa schools. Established and implemented IT standards throughout the organization.
  • Implemented VOIP between the 9 American schools and two European schools, providing for extension dialing throughout the US and Europe.
  • Implemented VPN infrastructure throughout the American schools.
  • Setup Microsoft Exchange servers in Europe, Australia, and the United States.

Confidential

IT Manager

  • Managed WAN LAN for 6 locations across the Midwest Columbus, OH, Cincinnati, OH, Louisville, KY, Lexington, KY, Evansville, IN, Chicago, I .
  • Activities included budget, hire, purchase, support.
  • Implemented a WAN and VoIP between al offices to facilitate the centralized access to various manufacturer systems to each office.

CONFIDENTIAL

Network Support Consultant Distributed Computing

  • Project: Work with the LAN support team, for 2nd and 3rd level, to support 1000 users at the Bank One home office. Responsible for assisting in the upgrade and standardization of the Banyan Vines network to Novel Netware 4.1 with Lotus Notes. Project Work on the implementation team of the Nationa Distributed Computing Management Center DCMC . Responsible for planning and executing LAN implementation and conversion projects.
  • Meet with upper leve management to set dates and expectations for project completion.
  • Convert 3 facilities to from and OS/2 environment to a Windows 95 Novel environment with an average of 250 users each. Supervised and trained 8 support personnel.
  • Project Support and administer OS/2 Lanserver Network with a user community of 168 users for 10 months.
  • Converted OS/2 Lanserver network to Novel 3.12 4.x and added 20 users for a tota of 188 users.
  • Support and maintain cc:Mai database. Report to Directors and Vice Presidents of the supported area.
  • Conversion project for CLC/CSC to move them from OS/2 to Novell.
  • Wrote utility programs for the use by Distributed computing personne to help in their LAN Admin.
  • Worked to help define and maintain remote access contro PC Anywhere security in my building.

CONFIDENTIAL

LAN Analyst

  • Work with a team of analysts to plan and implement new desktop application strategies.
  • Support LAN users with network and application problems. Work with implementation of company client server helpdesk strategy.
  • Other responsibilities include support of Cubix LAN based Dial-In equipment and applications. Design and implementation of PC Dial-out strategy using Novel Netware Connect with ProCom Plus, Reflections, PC-Anywhere, and Remote Access.

CONFIDENTIAL

Senior Network Technician

Responsible for the day to day maintenance of the Novel 3.12 network, desktops, and servers.

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