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Program Technical Manager Resume Profile

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Senior Technology Leader: People, Programs, and Products

  • Innovative, insightful, and experienced team leader who guides and solves complex business problems with speed and quality, through great teamwork. Achieves excellent outcomes with great collaboration experience. Knows how to get buy-in from stakeholders and deliver on commitments.
  • Tech depth and breadth in solution development, design and delivery, from infrastructure/virtualization to standalone application systems, software as a service, mobile solutions, and business-service platforms. Successful in both architecture/engineering, as well as solution project management and delivery. Adept at Scrum, Agile, Waterfall, and Watergile.
  • Great team player, leads to strengths of individuals and focuses on the positive. Keeps a solid focus on risk mitigation as well, dealing assertively with impediments early and often.
  • Goal oriented and consultant-minded keeps the products and customer first, understands the value chain and top-down business value of teams, programs, and projects.

Key Skills:

  • Complex Application / Software Systems Architect and Engineer, Application Virtualization, Business Process and Supply Chain Engineering, Mid and Senior-Level Executive Management, Program and Project Delivery, Agile, Scrum, Waterfall, ITIL Standards and Practices, MIS Operations, Product Innovation, Development and Engineering, UX-Design, Industrial Design, Software Prototyping, Enterprise Mobility Enablement, High-Performance Team Building and Management, Excellent Executive and Technical Communication, Executive Concept-Illustration, Presentation and Communication, Experience from Entrepreneur Environments to Large-Scale Corporations 360,000 employees , Consultant-mindedness, Goal Achievement, Distressed and Complex Program/Project Turnaround, Transformation Planning and Execution.
  • Key Technologies / Products: SharePoint 07, 13, Migration, App Design , Citrix, IBM Flex, Lombardi BPM, Tibco EMS, WebMethods, Integration Technologies, .Net, C , C , Graph-Search and Social Network Algorithm development, WCF, Web Application Architecture CSS3, Ajax, Parallax, RWD , SQL Server 2012, Oracle, iOS, XCode, Objective C, Visual Studio 2013, ASP.NET MVC, Windows, Linux, Cisco, Graph algorithms, Social Network Graph Analysis and Application, PeopleSoft, Clarity, Microsoft Project, MS Office, Adobe Illustrator, InDesign, Dreamweaver, Photoshop, Flex.

Experience

Confidential

Senior Project Manager, Workspace Virtualization

Key Responsibilities and Accomplishments:

  • Successfully led multiple work-stream effort to virtualize 15,000-user base workstation deployment across footprint in Southern and Eastern United States, reducing compute infrastructure, saving licensing costs, and converting end point computing to zero-client model.
  • Facilitated escalations and resolution of day-to-day issues between technical teams, line managers and executive management. Provided consultation and solution-options, along with recommendations, to complex problems involving prioritizing infrastructure investment, project goals, and replacement of Core infrastructure.
  • Provided leadership to maturing team of tech professionals, coaching on best practices in architecture, deployment, multiple vendor-partner model functions, and Application migration to new computing models.
  • Managed multiple projects simultaneously, including perimeter-device replacement, workspace virtualization, and successfully managed to overall program budgets.

Confidential

Program Technical Manager, Global Risk and Technology Services Consultant Manager

Key Responsibilities and Accomplishments:

  • Successfully led project team of 30 technical resources in delivering a complex product/application redesign.
  • Guided business and technical discussions with stakeholders and team members on a daily basis to drive out answers to key questions, requirements, and resolve contention successfully creating Win-Win outcomes.
  • Successfully worked in role as Scrum Master and Scrum Coach, using common tools and methods for the methodology sprint planning, backlog management and prioritization, story/feature creation, testing.
  • Successfully developed a bridge processes to integrate work-streams in other areas running in Waterfall with those running in Agile to ensure dates and delivery were a success, and reporting to executive management was clear.
  • Provided daily architecture and engineering consultative guidance Technologies used ranged from Oracle, Microstrategy for business analytics, custom workflow / UI in Adobe Flex, and Java / Apache.

Confidential

Senior Manager, Core Technologies Consultant Manager

Key Responsibilities and Accomplishments:

  • Led successful development of Core Application Portfolio Transformation Strategy, developing roadmap to consolidate 80 applications to 10, Technologies included Tibco EMS, MS-SQL Server 2008, 2012, .Net 4 / 4.5, RESTful services, SharePoint, and proprietary / in-house financial and workflow applications.
  • Started the Information Architecture and Information Management operations teams, acting as a thought leader and program implementer. Successfully implemented industry-standard processes and patterns to enable scalability and agility in the IM division.
  • Developed Product Development Methodology customized to company needs, enabling elastic capacity coupled with Agile development
  • Managed day-to-day project, engineering, and operations work of 15 resources, coached best practices, organizational growth, industry standards and practices, software engineering, service architecture, and application architectures.
  • Led team successfully as Scrum Master to accomplish a set of delivery-oriented goals to reduce cost, increase automation, consolidate application portfolio, Achieved a 25 reduction in inbound work through automation and push-down to level one / outsource support.
  • Developed partnering with business leadership roadmap for new capabilities: Workflow/BPM, Mobility iPad / iPhone / iOS integration, Middleware integration, Trade Pipeline Processing and Scheduling, Content Management CMS , and Virtualization/Cloud migration.
  • Regularly networked with business partner executives to understand and address gaps in team's service portfolio and address in a prioritized, benefit-oriented manner.

Confidential

Senior Vice President

Director of Engineering

Key Responsibilities and Accomplishments:

  • Developed key strategies, roadmaps, plans and investment approaches for evolving the organization's capability portfolio in distressed / underserved areas, including workflow/BPM, Rules, Mobility, Business Eventing, and Multipurpose / dynamic Team Collaboration.
  • Effectively promoted and positioned new services to C-level management on a regular basis, supporting technology thought leadership across the organization.
  • Led Design, Delivery, Operations and Improvement of product-oriented Common Technology Assets and Services, building a portfolio of Collaboration, Process, Rules, and Content Management Platforms, including BPM Lombardi , SaaS offerings data abstraction, common service development , ERP, Rules Blaze , Mobility, Business Events, Content and Collaboration Services platforms based on customized SharePoint, WebSphere, Content Manager, FileNet Driving adoption, understanding at many levels in a complex organization, delivering value in both time to market and competitive capability to many business projects.
  • Led Engineering Teams to create a Center of Service Delivery to enable great-performing, cost-effective technology platforms and project-accelerating services for Common and Shared Services, using Integration technologies, Shared Platform Application Hosting J2EE and .Net , Service SOA Development and Lifecycle management.
  • Forged partnerships with executives and program stakeholders across the organization, discovering key pain points and business needs/strategies over short and long terms. Developed strategies to prioritize their needs.
  • Managed budget: Annual 42MM, average span of resources 350-400 FTE and Contractors.
  • Managed vendor-partner relationships with Microsoft, IBM, TCS, and many others for delivery and operations services.
  • Average project size 4MM to 10MM.
  • Led multiple Scrum and Agile-based delivery projects ranging from 4MM-12MM, teams of 10-35.

Confidential

Vice President, General Manager, Engineering and Shared Services

Key Responsibilities and Accomplishments:

Led construction of Shared Services and Software as a Service / SOA-based frameworks,

  • Reduced overall discretionary and base operating costs through consolidation by 62MM over 4 years
  • Developed a repeatable process for creating a Center of Excellence around multiple shared Business-Service platforms.
  • Provided technology consultative-model for services to business projects through project lifecycle.
  • Engaged at executive-tier C-level regularly, providing and presenting analysis, recommendations, and executive content for short and long term planning.

Confidential

Chief Architect and Engineer, Internal Operational Systems

Key Responsibilities and Accomplishments:

Hands-on led the development and deployment of the company's internal operations back-end, creating a product tailored to suit intranet and integrated business functions, including:

o Web-based, browser-secure content targeting tailored to roles, geographies, and custom information displays set by user preferences.

o Created Developer IDE to support extension and further integration of the product in C

o Developed End-User Support Desk Administration tool suite.

o Developed highly normalized back-end schema in SQL Server to allow for granular access and secure partitioning of data and content.

o System was in use as central corporate Intranet without need for major upgrade for twelve years.

Confidential

CEO, Lead Architect and Engineer

Key Responsibilities and Accomplishments:

Combined and expanded my experience in software engineering to develop cutting-edge, excellent software systems to solve for a wide spectrum of business needs and problems. Company grew from 10,500 in revenue in year 1 to 960,000 annual revenue in 1999. Seeing large opportunity for application transition to Web, I developed and led developers in building N-tier architectures, MVC/Model 2 architectures, leveraging C /ISAPI/SQL platforms, as well as decoupled approaches to integration to applications and databases, quickly getting customer software onto the Internet securely and reliably.

Highlights:

Designed and deployed a 50,000-user governmental Employment Services Web solution, bringing case managers, employers, and potential employees together in an integrated system accessible to anyone with Internet access.

Developed and succeeded consistently in delivering over 80 client engagements,

Managed marketing and communication to stakeholders, customers.

Developed an E-commerce platform for sales and payment.

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