Receptionist/Admin Resume profile, Miami - Hire IT People

Key Skills

Office Skills:	Telephone Front Desk Reception n Customer Service n Filing Administrative Support n Data Entry 45 WPM n Bilingual English/Spanish
Computer Skills:	Proficient in Microsoft programs Word n Excel n Outlook nLotus Quick Aviation n System One n A/P Novatimen Cisco 7462

Professional Experience

Confidential

Receptionist/Admin

Received and directed visitors, vendors, clients, job candidate. Handle fielding telephone calls and special administrative
projects. Maintain supplies inventory by checking stock to determine inventory level and needed supplies. Sort and
distribute incoming correspondence.Manage calendar, appointments and travelarrangements for Managers. Signed for
deliveries, packages and notify recipients.Assisted Office Manager with all projects.
Swissport FL n Passenger Service Agent with American Airlines, 10/2013 to 04/2014
Provide all necessary and required passenger/customer services while assisting with the SSMmachines.

Cabin Cleaner

Confidential

Provide our customers with an efficient and professional cleaning service as per their specifications.

Confidential

Administrative Assistant/Receptionist

Served as first point of contact for main office.Excelled in role requiring the ability to handle a variety of customer service and administrative tasks.Answered multi-line phones, greeted clients, mail retrieval, scanning, copying, faxing, filing, couriers, Internet research,coordinating meeting/travel arrangement, calendar, preparing documents and maintaining files and schedules.

Confidential

Receptionist

Meet and greeted clients, screened all incoming calls. Provided administrative support to the library and accounting
department with coordinating and organizing. Performed clerical duties.

Confidential

Ticket Agent

Provided passenger service, flight set-up, passenger check-in seating assignments, issuing boarding pass..

Confidential

Lead Agent

Customer Service Agent to Lead Agent.Trained new staff on the use of flight management software.

Confidential

Receptionist

Served as first point of contact for main office. Excelled in role requiring the ability to handle a variety of customer service and administrative tasks.Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.