EXPERIENCE SUMMARY

An accomplished IT Security Engineer that provides systems administrator expertise on network security devices with 2 years of experience in IT security, system administration, managing server infrastructures Physical and Virtual and data-center operations across Windows platforms and troubleshooting network infrastructure and security. Effectively plan, install, configure and optimize the IT security infrastructure to consistently achieve high availability and performance. Proven record of evaluating system vulnerability in order to recommend security improvements as well as improve efficiency while aligning business processes with network design and infrastructure. I learn new concepts and systems quickly and am receptive to new ideas. I work well alone or in a group setting.

CORE COMPETENCIES

EXPERIENCE DETAILS

Confidential

IT Security Engineer/Information Assurance CyberSecurity Division

Information Technology Infrastructure Program ITIP

• Identifies security risks, threats, and vulnerabilities of networks, systems, applications for new and existing technology initiatives. Access security vulnerabilities, reduce intrusions and assure the availability of critical database applications.
• Evaluates engineering and integration initiatives and provided technical support to assess security policies, standards, and guidelines.
• Review and manage the security and information assurance capabilities of database applications, database structure and architecture.
• Develop implements, enforces, and communicates security policies and plans for data, software applications, hardware and telecommunications.
• Resolves Security Operations Remedy Tickets in a timely fashion to achieve service level agreements and performs systems modeling, simulation, and analysis to provide appropriate security solutions.
• Establishes direct contact and participates with contractors, vendors, and user groups in utilizing state of the art security relating to matters pertaining to database management systems.
• Designs and develops platforms to address patch management, vulnerability management, and identity management.
• Provides input for documentation of new or existing security programs to ensure information safe and secure accessibility.
• Develops, implements, and provides written guidance in the form of plans, SOPs or installation regulations regarding information assurance requirements.
• Participates in the design, development, troubleshooting, and analysis of security software programs that operate successfully with hardware systems.
• Provides feedback and reports to management on the status and availability of security software and hardware to ensure proper functioning.
• Obtains and documents assumptions and security requirements from networking groups.
• Experience working with IP networking protocols and understanding of security related technologies including encryption, IPSec, PKI, VPNs, firewalls, proxy services, DNS, electronic mail and access lists.
• Experience working with internet, web application and network security techniques.
• Experience working with relevant operating system security Windows, Solaris, Linux, etc.

IT Systems Analyst

• Analyzes moderately complex inventory and material tracking.
• Reconciles company and client records with inventory records, inputs and maintains accurate hardware records in databases.
• Completes inventory data updates based in service and change request inputs.
• Manages the receiving process including asset tagging requirements, closing of purchase requests, coordinating inventory data with the fixed asset management team and associated tracking systems, and manages the warehouse inventory.
• Coordinates and performs periodic cycle counts at client and CSC locations, including the verification that service level requirements are being met.
• Analyzes inventory transactions and generates inventory adjustments to review controllable expense variances.
• Conducts periodic cycle inventory in preparation of producing ad-hoc modeling and analysis for business and finance. Provides trend analyses when requested and estimate the impact of various business scenarios being considered by management.
• Supports field research requests from staff, suggests forecast and accruals.
• Supports customer service requests as assigned.

Confidential

Employment Specialist

• Assisted individuals with physical, mental, and learning related disabilities that require assistance to prepare for or maintain employment compatible with their interests, skills, and potential.
• Provided vocational guidance to individuals with mental disabilities and assist with training, job placement and other supported employment services to best fit their needs.
• Performed community based assessments and supplemental evaluations, demonstrate career guidance and counseling, provide job seeking skills to individuals, and promote job development and placement services.
• Trained individuals for work place settings by teaching mock interviewing skills, demonstrate skills of professional appearance, and conduct intensive training for individuals on the job

Confidential

IT Security Specialist/Hardware Technician Contractor

• Traveled to various businesses and clients' homes throughout the city providing IT security engineering technical assistance and hardware repair and installation.
• Configured rapid prototype, testing, and integration of new and upgraded equipment hardware solutions in order to evaluate all system enhancements clients and businesses.
• Identified weaknesses in fielded configurations while performing system requirement analysis and design modifications.
• Provided troubleshooting, repairs, testing, and modification of Local Area Network LAN / Wide Area Network WAN electronic equipment and services.
• Performed equipment installs, relocations, and maintenance of a wide array of fielded equipment from a Windows base server to Windows computer workstations and associated equipment, including printers, scanners, external hard drives, monitors, audio equipment, VoIP phones, video teleconferencing equipment, modems, and cryptographic devices.
• Creates and configures ghost servers to ensure all workstation are uniformly deployed from the approved baseline with the latest antivirus definitions and security updates
• Troubleshot and resolved problems related to desktop and laptop computers for new and existing clients
• Participated in planning, design, and implementation of computer networks, and tested, installed, and connected various computers in a network
• Installed and tested computers, fixed performance issues, diagnosed hardware related problems, repaired computers and installed surveillance cameras
• Repaired computers for customers, including replacing hard drives, motherboards, power supplies, and downloading and installing the proper software
• Provided customer service and built rapport with customers while solving their technical issues
• Implemented and supported computer applications such as word processors, spreadsheets, database management systems, e-mails, and anti-virus software
• Evaluated and installed various printers, graphics and storage peripherals, and other internal and external devices such as hard drives and memory

Visual Basic .Net Developer

• Assisted team in developing innovative Web applications that address clients' most challenging business, technology, and systems integration needs
• Designed and developed web applications using action script in .Net environment
• Developed and maintained analytic solutions within .Net/flash
• Customized components for .Net using flash

Confidential

Associate Professional/Employment Coach

• Provided documentation and note recordings, assisted with Person-Centered Planning, supervised consumer behaviors, taught skill building activities, trained caregivers, and assisted with daily living skills
• Worked with individuals in various community settings to ensure behavioral progress and success in home, school, homeless shelters, and libraries
• Provided mental health/substance abuse recovery trainings necessary to successfully address educational, vocational and housing needs of individuals
• Assisted individuals in obtaining and maintaining competitive integrated employment in the community, creating resumes, and filling out applications for potential employers
• Trained individuals by using mock interviewing techniques, demonstrating professional skills, and conducting intensive training in a work place setting

Confidential

Special Assets Adjuster I

• Maintained customer records by updating account information and maintained financial accounts by processing customer adjustments on their accounts.
• Negotiated payment arrangements with customers to cure delinquency on their accounts by telephone
• Communicated regularly with collections supervisor about the status of customers' home and auto loan accounts.

Confidential

Computer Sales Specialist

• Provided friendly and professional customer service while selling a large inventory of desktop and laptop computers and accessories to customers
• Provided technical support to customers on network products routers, pc adapters, memory cards, internal/external hard drives, printers
• Troubleshot and resolved hardware and software issues for customers in a timely manner
• Assisted the computer department with increasing sales for protection warranties
• Set up displays to attract customer attention and stocked shelves with merchandise and cleaned the computer department.

TECHNICAL SKILLS

Microsoft Office Suite Word, Excel, PowerPoint, Visio, Outlook , Microsoft Server Administration Windows 2000, 2003, and 2008 , Windows 7, XP, VAL Security Manager, Symantec Endpoint Protection, Sourcefire Management Console, SolarWinds, ISS SiteProtector, McAfee Sidewinder, McAfee Web Gateway, Jumpbox-Security/Network, Cisco ASA Firewalls, Cisco ACS-TACACS, Cisco ACS-VPN Firewall, Cisco ACS-F5, ArcSight Administration loggers, connector appliances, smart connectors , TOP Solaris Unix , NetIQ Security Manager, Microsoft ISA Server, Antigen/Microsoft Security Forefront, AD Domain Administration, User Account Unblocks, AD Password Reset, RFCs Request For Change , Host Intrustion Detection Systems HIDS , Network Intrusion Detection Systems NIDS , BMC Remedy Ticket Incident Management Response System, Configuration Management Database