Director Information Systems Resume Profile

Objective

Employment with a team centric company that will support sharing my talents, work ethic and expertise.

Abilities

I managed a diverse developer group for the last 10 years that included both US based and offshore personnel. The team's responsibilities included client server and web based systems enhancements, upgrades and deployments. I also carried additional responsibilities including table maintenance and web-site content upgrades. I have vast experience in quality control, version release and process management. I was also responsible for external customer interface including travel, formal presentations and system start-ups.

Key Skills

Basic Programs Windows, Microsoft Office Suite and E-mail

Languages: English

Skills	Software	Application
Desktop software	Microsoft Word	Internal and external communications, User guides and release notes, legal agreements and disclaimers, Training Materials
Microsoft Excel	Data comparisons and analytics, formulas, File imports and exports
Microsoft PowerPoint	Responses to requests for proposals with embedded audio and video
Microsoft Visio	Process flow diagrams, Org charts, Relationship Diagrams
Microsoft Project	Project management timelines and schedules
Adobe Acrobat	.Pdf archiving and distribution
Desktop Operating systems	Microsoft Windows XP, Vista and 7	Testing client server systems compatibility upgrades, software and device installations
E-mail	Microsoft Outlook	Calendar, mail, tasks

Prior Employment

Customer Service Representative, Time Warner Cable Full Time Assignment

Responsibilities: Inbound technical, billing and sales support for cable, internet, wifi and telephone customers

Confidential

Responsibilities: line of business interface, Assigned and managed development and operational responsibilities for US based and Offshore resources.

Director Information Systems

Responsibilities: Line of business interface for IT group. 30 years management experience within the advertising industry includes Marketing, creative, production, sales and finance department responsibilities.
Employment history garnered strong background experience in finance, marketing and sales. Those tenures include-
Customer Service Representative and supervisor
Senior Billing Supervisor/accounts payable
Unit manager/Agency Sales Director
Manager of Marketing and Creative

Cashier, Assistant Bookkeeper

Responsibilities: Pharmacy Clerk, Cashier, Assistant Accounts receivable clerk. Processed prescription labels, Created invoicing packages, balance account receivable logs, attended cash register.

Employment History

Date and Year	Name and address of Employer	Telephone
Time Warner Cable Inc 4333 Display Lane Kettering, OH 45429	Cust Service Rep	Still Employed
Amdocs Inc 1390 Timberlake Manor Pkwy Chesterfield, MO 63017	Group Leader	Position Eliminated
AT T Inc P.O Box 460582 St. Louis, MO 63146	Project Manager	Position outsourced to Amdocs

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