Profile:

Accomplished and seasoned professional with proven ability to communicate and develop vital business-consumer relationships possess strong interpersonal, oral and written communication skills. An established leader with the ability to identify and capitalize on individual strengths, motivate teams and implement vision to achieve business goals on a global level. Comprehensive experience and expertise includes 15 years of leadership and supervisory experience in Software Quality Assurance, Management, Operations, and Customer Service. Skilled background in Software Industry engagement, and collaboration efforts through SRA, Dept. of Veterans Affairs, Pension Benefit Guaranty Corporation, NIH as well as United States Customs and Border Protection.

Security Clearance: Active CBP, Full BI

• Certified Requirement Engineer Training specializing in large scale projects and developing the project plans and schedule. All training was done at PMI Institute 2013 16 hrs
• Certified Scrum Master Training specializing in large scale projects and developing the project plans and schedule. All training was done at PMI Institute 2014 16 hrs

Summarize Expertise

• Expertise in designing automation frameworks and creating scripts using HP's QTP tool to cater both function and Non-functional requirements. Developed 4 frameworks from scratch involving web sites, database interactions with Oracle and SQL Server, UNIX via PuTTY and database using Toad.
• Experience with standard test methodologies, and ability to quickly acquire business and technical knowledge to come up with robust test cases, and work against aggressive timelines
• Experience in the entire SDLC Software Development Life Cycle and STLC Software Testing Life Cycle by analyzing, integrating, testing, and deploying various business applications
• Expertise in Automation Testing, Descriptive Programming, Data Driven/ Modular Framework and VB Script with QTP 11, 10, 9.2, 9.0., most recently Selenium WebDriver - Java.
• Strong customer service focus, with the ability to communicate with highly technical management teams
• Experience in designing and implementing automated test cases across complex, cross browser based applications
• Hands on experience in Development and Implementation of Test Plans, Test Strategy, and Test Execution
• In-depth background in evaluating highly detailed test documents and agreements
• Experience implementing quality guidelines, testing standards
• Expert knowledge of unit testing, integration testing, regression testing, system testing and performance testing based on both user needs and good understanding of applicable business systems requirements
• Expertise understands and hands on in Black Box, White Box and Grey Box Testing
• Experience with Test Driven Development approaches using unit tests
• Expertise in Smoke, Functional, System, Regression testing in a multi tier environment
• Expertise experience in developing and administering testing activities using QTP/UFT, Load Runner, Quality Center and Test Director
• Experience creating traceability matrices and other testing artefacts
• Experience with database testing using various complex set of query and user defined function
• Strong knowledge in SQL, VBScript, MS Office application tools
• Strong configuration management using tools such as VSS, Mercurial Hg
• Excellent written, verbal and interpersonal skills

Technical Expertise

Professional Experience

Confidential

Lead Test Automation Engineer

The Automated Commercial Environment ACE Confidential Customs and Border Protection CBP system designed to facilitate legitimate trade while enhancing border security. ACE will improve collection, sharing, and processing of information submitted to CBP and government agencies. Cargo Systems Messaging Service CSMS is a CBP administrative message system composed of a message database and an electronic mailing service. CSMS is augmented by an e-mail subscription service, which provides timely notification of new messages based on each or any combination of subject groups. An e-Manifest Rail, Sea, Truck and Air is the electronic submission of trip, manifest, conveyance, equipment, and shipment information. Filing manifests electronically can be accomplished by a commercial software product, a third party service bureau, or self-programming.

Responsibilities:

• Writing, Reviewing Executing test cases, test scripts for Functional, Integration, System, GUI, and UAT testing.
• Experienced in creating manual tests cases, uploading and executing them in QC and reporting the status.
• Direct and supervise a team of 3 functional testers.
• Single handedly developed AIR Manifest automation framework for e-Manifest project and EDI automation framework for ACE User interface Project from scratch.
• Analysis of Requirement documents, Design documents Business Rules for designing testing activities that typically involves Test procedures, write test case scenarios, review and verify quality standards.
• Responsible for Test Execution and Reports test result anomalies using HP quality Center to different development vendors, Infrastructure, design team and follows up defect till to get fix as per specification.
• Test Case execution involves GUI validation build SQL queries to validate data, Telnet UNIX servers to validate Logs, Validated Web services by XML requests using SOAPUI, Use of ICDT Tool for simulated interface and interacting with different interfacing application vendor for data validation.
• Designed Enhance QTP Hybrid Driven Framework for the regression testing using modular approach undertaken with using User defined function library , shared object repository, Static data file, Master Datasheet, dynamic datasheet and user define result sheet etc.
• Responsible for Identification of the required regression scope, automation scope, automated test scripts review and strategy for automation testing.
• Test script writing for diversify application modules like Web UI, XML validation, database validation, SOAP UI validation using QTP descriptive Programming and VB Scripting.
• Managing version configuration of Scripts, Function Lib, Object Repository other artifacts.
• Worked on Multiple releases on different environments at the same time.
• Provide real time support to User Acceptance Testing, recertify and analyze defects to get the root cause behind the seepage.
• Retest the defects appeared in UAT when fix deployed back on Testing environment and also responsible to identify test regression package
• Developed traceability matrices to trace various requirements and scenarios to appropriate test cases.
• Manage the Test Team, all Testing activities, meeting, planning and execution strategy fixing.
• Participate on the hiring process and conduct Interviews to identify appropriate resource for the project

Environment: Java, VB Script, J2EE.Net Framework, SQL Server, TOAD, Quality Center, Quick Test Pro, SOAPUi, Web Service, DB2, PVCS, VMware, JIRA, FireEyes.

Confidential

Sr. Test Engineer

Responsibilities:

• Used PVCS Tracker to store deferred defects
• Wrote Stored Procedure, Functions using PL/ SQL for perform database validation
• Developed complex SQL queries for Oracle using TOAD, and Golden 32
• Used PVCS Version Manager to store and manage project related documents
• Generated Test Result Report TRR , and distribute after completing Peer Reviews
• Maintained, and updated Requirements Traceability matrix RTM
• Formulated logical statements of user requirements and develops solutions through application of systems and methods of engineering techniques.
• Reviewed user requirements and provides direction in the identification of problem and potential resolution.
• Analyzes and evaluates major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
• Maintained CMMI level 3 to develop weekly status and monthly test release reports.
• Attended walkthroughs and review meetings to design the application with Business analysts, development teams and Operations CM, DBA, Database architect/developers .
• Performed Data Authentication and Data Warehouse testing.
• Wrote SQL query to perform data validation and verification.
• Used Snag-it to provide supporting documents like snap shots and recorded clips with Analysis Report.
• Performed Mobile testing by executing java script with Selenium for the eBenefit users.
• Designed and developed User defined functions, Generic functions with well-versed VB scripting, Descriptive programming in scripting dynamic objects and reusable actions in defining scenario flows in Quick Test Professional.
• Executed manual/automated test scripts to analyze the results to evaluate the applications.
• Participated in walkthrough/Peer review meetings with testing team members, developers and business analyst to present Test Plan and Test Cases.
• Analyzed Business Requirement document and develop Test Plan for System, Functional, Integration, regression and UAT Testing.
• Designed and developed Quality Control process documents based on Work Request Requirement Documents and Design Documents.
• Created XML Repository instead of TSR built-in TSR Repository.
• Created Function Libraries, Environmental Variables, Keyword Driven Frameworks, Data-Driven Frameworks and Database Connectivity Scripts using QTP.
• Used reusable actions, external actions within the scripts.
• Configured settings, record and run settings, options and web event record configurations.

Environment: Java, Java Script, J2EE.Net Framework, SQL Server, TOAD, Quality Center, Quick Test Pro, SOAPUi, Web Service, VB Script, Load Runner, PVCS, VMware, JIRA, FireEyes.

Confidential

Automation Test Engineer

Responsibilities:

• Used PVCS Tracker to store deferred defects
• Wrote Stored Procedure, Functions using PL/ SQL for perform database validation
• Developed complex SQL queries for Oracle using TOAD, and Golden 32
• Used PVCS Version Manager to store and manage project related documents
• Generated Test Result Report TRR , and distribute after completing Peer Reviews
• Maintained, and updated Requirements Traceability matrix RTM
• Formulates logical statements of user requirements and develops solutions through application of systems and methods of engineering techniques.
• Reviews user requirements and provides direction in the identification of problem and potential resolution.
• Analyzes and evaluates major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
• Maintained CMMI level 3 to developed weekly status and monthly test release reports.
• Attended walkthroughs and review meetings with Business analysts and development teams.
• Perform Data Authentication and Data Warehouse testing.
• Wrote SQL query to perform data validation and verification.
• Used Snag-it to provide supporting documents like snap shots and recorded clips with Analysis Report.
• Executed the test cases manually and analyzed the results and reported the bugs to the developers.
• Participate weekly meeting with testing team members, developers and business analyst.
• Analyzed Business Requirement document and develop Test Plan for System testing.
• Designed and developed Test procedures based on Work Request Requirement Documents and Design Documents.
• Designed and developed User defined functions, Generic functions with well versed VB scripting, Descriptive programming in scripting dynamic objects and reusable actions in defining scenario flows in Quick Test Professional.
• Created XML Repository instead of TSR built-in TSR Repository.
• Created Function Libraries, Environmental Variables, Keyword Driven Frameworks, Data-Driven Frameworks and Database Connectivity Scripts using QTP.
• Used reusable actions, external actions within the scripts.
• Configured settings, record and run settings, options and web event record configurations.
• Developed VuGen Script, used manual correlation and auto correlation technique, set-up run-time setting, created scenario, analyzed the results to find out bottlenecks and root cause using HP LoadRunner

Environment: Java, Java Script, J2EE.Net Framework, SQL Server, TOAD, Quality Center, Quick Test Pro, Load Runner, Web Service, VB Script, PVCS, VMware

Confidential

Test Automation Engineer

Responsibilities:

• Worked closely with the management team in the continual improvement of the automation capabilities
• Performed functional analysis, timeline analysis, cost estimation, trade studies, requirements allocation and interface definition studies to translate customer requirements into software specifications
• Worked the day to day software engineering process involving requirements generation and analysis, development of software testing documentation, and program briefings
• Created, enhanced and maintained well formed and scalable test frameworks for various functional and non functional stages of the software development life cycle
• Performed test cases and fault diagnostics to verify system functionality, systematic specification and networking performance
• Worked with the team in the creation of test case, test scenario, utilities and applications to improve the efficiency of the QA group
• Worked with Product/Project Managers, business unit personnel, developers, technical personnel, end users, and others to develop test plans, test criteria, test cases, and acceptance criteria
• Managed test case development and supported using formal specifications, data flow diagrams, and other accepted design techniques that translate user requirements into software specifications
• Executes manual and automated tests, documents results, communicates issues, and verifies issue resolution.
• Used Quality Center to create a project central repository of manual and automated tests and components, build test cycles, run tests and components, and report and track defects
• Created, enhanced and maintained high value test scripts for various functional testing using Quick Test Professional
• Designed and developed User defined functions, Generic functions with well versed VB scripting, Descriptive programming in scripting dynamic objects and reusable actions in defining scenario flows in Quick Test Professional.
• Created XML Repository instead of TSR built-in TSR Repository.
• Created Function Libraries, Environmental Variables, Keyword Driven Frameworks, Data-Driven Frameworks and Database Connectivity Scripts using QTP.
• Used reusable actions, external actions with in the scripts.
• Configured settings, record and run settings, options and web event record configurations.
• Developed VuGen Script, used manual correlation and auto correlation technique, set-up run-time setting, created scenario, analyzed the results to find out bottlenecks and root cause using HP LoadRunner
• Developed Load test scenarios using Load Runner to load the server with virtual user requests and tests the performance under load/stress conditions.
• Used LoadRunner controller to create and execute scenarios for 1000 Vusers.
• Analyzed Performance and Load Testing result and developed reports and graphs to present the project management.
• Performed database testing on MSSQL and MYSQL databases using SQL queries
• Documented test results, revise test cases and scripts as needed, and rerun test scripts to verify results
• Performed application, regression, and acceptance testing
• Worked effectively in a team environment and interface as necessary with customers and team management
• Involved with management to resolve deficiencies or compliance issues in a timely manner as needed
• Assisted both in disaster recovery and deployment testing
• Analyzed test results and make recommendations

Environment: Java, Java Script, J2EE.Net Framework, C .Net, ASP.Net MVC, SQL Server 2000 2005, Quality Center, Quick Test Pro, LoadRunner, IIS, SOAP, WebService, VB Script, , PVCS

Confidential

QA Analyst

Responsibilities:

• Worked effectively with members of the project team to ensure project success and champion high quality throughout the Software Development Life Cycle SDLC and Software Testing Life Cycle STLC
• Analyzed the requirements, design document, use case documents and developed test cases and test scripts
• Worked closely with Product Development and Product Management to define, correct, and retest defects
• Attended Configuration Control Board meetings, Requirement Reviews, Project meetings, Test Reviews, and other meetings associated with the development and testing of a product
• Validated software requirements through analysis, inspection, and software code review, integration testing, ad hoc testing, internal verification and acceptance testing
• Coordinated with developers to develop and trouble shoot test cases
• Defined and developed quality assurance plans and test cases by analyzing technical requirements and system designs use cases and requirements documentation
• Created and executed a comprehensive test strategy including both functional and system-level testing
• Identified, determined communicated scope and limitations of testing
• Created and ensured high-quality QA activities Test Strategy/Plan, Test Cases, and Test Summary Report
• Assisted in planning and estimation of Quality Assurance support for new system solutions
• Wrote Technical Documentation for software applications
• Performed complex functional, integration, and regression tests on multiple products / product domain.
• Prepared and executed both manual and automated test scripts and analyzes test results
• Participated in team meetings with the developers and informed them of any divergences of the application according to the requirements
• Utilized Quality Center for tracking requirements and communicated them to the team during the test process and translated the information to test procedures
• Converted manual tests to automated test scripts in QTP and enhanced the scripts by adding user-defined functions to check the different functionality of the application
• Wrote VBScript to manipulate the objects and controls of the application under test
• Performed operations on the front end and checked all the tables involved whether they were followed CRUD operations correctly as per the ACID specifications and verified data integrity with the TOAD/Query Analyzer Interface tool running SQL queries in the Database
• Wrote VB Script to specify and to manipulate the objects and controls of the application under test
• Logged bugs and writing/following test cases
• Reported and tracked software defects from identification through resolution

Environment: Java, J2EE, JSP, HTML, XML, QuickTest Pro, Load Runner, VB Script, SQL, Oracle, Unix, Quality Center, Web Sphere, Windows NT, VB Script, .Net, HTML. PVCS

Confidential

Software Test engineer

Responsibilities:

• Developed and executed test plans and cases based on business requirements and functional and technical specifications
• Derived process flows and test collateral where little to no documentation was available, through engagement with business users and technical teams
• Developed security considerations, and test for system performance impact
• Worked in close partnership with the project teams to analyze project/product requirements
• Analyzed functional business applications and design specifications for functional activities
• Conducted Software Quality Assurance SQA performance test execution of web services, including workload model development, test script and data preparation, environment preparation, test execution, results analysis, and preparation of status reports
• Ensured the logical and systematic conversion of customer and product requirements into total systems solutions that acknowledge technical, and project schedule
• Planed and directed activities related with test development, and maintenance of quality standards for application processes, materials, and products
• Led the Problem Solving Activity for quality issues that assigned customer products in compliance with processes related to corrective and preventative actions
• Analyzed the requirements design document and the use case document
• Developed a plan to created automation test scripts, implemented in multiple stages of a timeframe, so that automation can be used to enhance the integration, and regression test cycles
• Performed unit and system integration testing prior to release in strict accordance with system requirements.
• Used Agile methodology to maintain and update Test Scripts and during testing phase
• Incorporated all aspects of the testing process requirements management, planning, scheduling, and running tests, issue management and project status analysis into a single browser-based application using Test Director
• Used QTP for Functional and Regression testing and performed maintenance of Object Repository
• Wrote automation test scripts inside QTP environment using VB script
• Developed and executed QTP automated Regression test suite on each build using QTP.
• Developed user defined function, check points, datasheets, and Object repository.
• Created and developed SQL Queries with several parameters for Backend/DB testing
• Provided comprehensive guidance to the UAT teams regarding possible testing improvement.
• Supervised software configuration management
• Participated in continuous process improvement efforts in test coverage and test effectiveness
• Participated in the maintenance of current testing documentation
• Performed re-test and verified bug fixes as needed

Environment: Java, J2EE, JSP, HP Quick Test Pro, Test Director, Oracle, VB Script, SQL, MS Project, Windows Unix platform, HTML. PVCS, SOAP