Membership Sales Specialist Resume Profile

Work Experience

Membership Sales Specialist

Advise members on the benefits and services of various membership products in order to meet and exceed established productivity goals.
Assist members in the full utilization of their membership benefits enhancing their understanding of the value of membership and increasing member retention.
Serve as membership lead mentoring other staff in product knowledge, features and benefits and accurate processing procedures.
Provide fellow associates with the status and interpretation of membership results, and identifying opportunities to improve office results during weekly meetings.
Serve as a resource to coordinate and communicate information regarding special membership promotions and direct mail campaigns.
Work with the Retail Office Manager, Retail District Manager and/or other departments to assist members with membership inquiries or to resolve problems.

Member Relations Specialist Confidential

Use established sales and service techniques to improve member/client retention.
Respond to member requests related to the utilization of their member benefits.
Manage daily financial transactions to include travel agency payments, membership renewals, and merchandise and insurance sales.
Solely responsible for receiving and maintaining the merchandise inventory.
Responsible for bi-monthly inventory reports submitted to Travel Products and Merchandise Department.
Lead for training new sales agents and cashiers to execute company policy and meet customers' needs.

Private Dining Sous Chef

Responsible for the management of food production for all private dining and offsite events.
Effective leader in a high volume and high stress environment.
Tasked with running a separate kitchen as well as supervising four to five cooks.
Managed purchasing, food production and food waste in order to reduce food cost.
Selected to represent the restaurant at local food events

Technical Skills

ESRI ArcGIS 10.1 , ERDAS Imagine Software, Google Earth, Notary Public and MS Office Suite Word, Excel, PowerPoint, Access, Outlook