| Objective To attain a challenging position that will allow me to utilize and enhance my Systems Management and Technical Skills. |
| Technical Highlights Languages Unix Shell, Perl, Windows scripts, DCL scripts, Batch files |
| Operating Systems Solaris, AIX, HPUX, Microsoft Windows, Windows NT, Data Ontap NetApp ,OpenVMS |
| Configuration Management Clearcase/Multisite Base UCM , CVS, RCS, SourceSafe,AccuRev,TFS |
| Software Applications Mercury Quality Center,Veritas Netbackup, Final Builder, NIS, NIS , NFS, Samba, Extraview, Microsoft Project, Microsoft PowerPoint, Microsoft Word, Visual Studio, TCP/IP, DNS, Flexlm |
| Hardware Variety of Windows Unix Systems/Servers, Tape Libraries, Exabyte, Optical disk, SCSI device setup |
| Experience |
| CONFIDENTAIL Title: Senior System Engineer SCM Admin - Senior systems Engineer Manager of Software Infrastructure. Supporting the Software Infrastructure, maintaining several Sun Solaris servers and Windows clients, NetApp Servers including backup servers, Samba Servers, NIS Servers, license servers and SCM Servers onsite and offshore. Setup SCM storage on NetApp, CIFS, qtree. Perform upgrades of Veritas Netbackup Software and Data Ontap Software for NetApps. Troubleshoot client/server and network problems. Performing System Maintenance. Setup CIFS Shares in NetApp for access from Microsoft Windows Systems. Setup backup/recovery system of NetApps using Veritas Netbackup, backup up to NDMP Tape Libraries. Define and setup the Snapshot schedule for NetApp Volumes.
- Create and Document Server up-grade projects, backup/restore process, shutdown and startup procedures for all Servers. Work with other Departments to minimize down time during Scheduled maintenance and upgrades.
- Manage licensing for multiple third party applications. Perform install and upgrade of multiple applications. Create and maintain documents for training end users as well as maintaining and troubleshooting client/server third party applications.
- Responsible for process improvements and achieving delivery dates. Review and recommend Software Tools to automate improve SDLC process. Maintain Create SDLC Process Documents including ISO docs. Document processes and provide training to software developers and other departments as needed. Run Daily jobs software builds, check logs debug client/server/network issues.
|
| CONFIDENTAIL |
| Title: Senior Unix/Clearcase Admin/Release Manager - Support Clearcase/Multisite Infrastructure. Perform upgrades assist all developers with Clearcase/Multisite use.
- Administer variety of Unix Systems Solaris, AIX, HP and Client/Server Software. Perform system upgrades patches. Troubleshoot Systems, Network software issues.
- Review current builds procedures, enhance build procedures, create maintain build scripts documents. Perform software merges/delivers, daily builds. Create, troubleshoot test builds deliver releases to test group.
|
| CONFIDENTAIL |
| Title: Release Manager/SCM Administrator Execute Software builds on Unix systems using Clearcase version Control Software. Update maintain Unix build scripts for Telephony software. Troubleshoot builds. Deliver build releases to test group. Provide Clearcase and Unix Systems support to Software Engineers. Train new Employees for build process and Clearcase use. Troubleshoot Unix systems and Network issues |
| CONFIDENTAIL Title: Senior Software Support Engineer - Provide proficient timely technical support for Clearcase Unix Client/Server configuration Software. Project lead for training of new Software Support Engineers.
- Facilitate Technical group meetings for resolution of difficult Clearcase/Multisite issues including build release issues, cmake, network initial implementation issues.
- Recreate and report in detail client/server software bugs and resolutions.
- Setup and facilitate conference calls with third party vendors to resolve issues for hot customer sites. Second Tier support for Support Engineers.
- Document known problems and bug fixes.
|
| Title: Senior Support Engineer - Acting Manager of Technical support for 50 of the time. Responsibilities include managing a staff of 6 software support engineers technical receptionist. supporting backup/disaster recovery Software for VMS/Openvms NT
- Project Manager of Online product Demo system. Create,maintain demo server update scripts as needed on Openvms system. Project Manager for Beta testing of new software releases. Project Manager for a Major Release of the product Tapesys. Created and Maintained online competitive product analysis reports.Evaluate potential customer sites. Install, implement backup, restore media Management Software products based on the site specific needs Liaison between Marketing Software engineering.Provide On-site consulting including installation, configuration site specific customizations for Unix/NT Vax/OpenVMS systems. Create and maintain hardware support matrix. Provide 24 hour support coverage.
- Received awards in 1993 and 1994 Employee of the year Written accolades from customers for my support efforts
|
Privacy Policy
