Operations Manager Resume Profile
ME
SUMMARY
- Experience and knowledge in Advance Network Design for theConfidential
- Experienced project manager forConfidential Command, while there I supervised the planning, organization, implementation, and completion of 5 strategic plans for the Strategic Planning division for the U.S. Pacific Command.
- I believe in Honor, Courage, and Commitment. Trusted by the Confidential with a Top Secret Clearance for 20 years.
- Strong written and oral communication skills. Ability to present ideas in user-friendly language both home and abroad.
- Experience in network hardware, software, concepts, methods, and tools for ensuring network availability, capability, and security.
- Strong ability to identify basic principles of leadership the role of motivation, empowerment, and counseling in development of subordinates and ways to manage human resources, teams, and stress to create a quality organizational climate. Students will use effective oral and written communication skills in professional relationships. Lectures, discussions, exercises, interrogatories and questionnaires, and case studies and responses are used to cover the material.
- Skilled in the role of motivation, empowerment, and counseling in subordinate development ways to manage human resources, teams, and stress to create a quality organizational climate. Lectures, discussions, exercises, interrogatories and questionnaires, and case studies and responses are used to cover the material.
- Experienced in developing or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends to high ranking officials in both the U.S. Navy and the private sector.
- Proficient of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
TECHNOLOGIES
Dell, Cisco Switches, Cisco Routers, Microsoft, Watch Guard, SonicWall, Barracuda, and Cisco ASA Firewalls, Corporate Security, Secure VPN Access, Cloud Computing, Cisco Blade Servers, Anti-Virus/Anti-Spyware, Microsoft Active Directory 2008R2/2003, Exchange 2010/2003/2000, SQL 2005/2008, VM Ware, Citrix, SQL 2005 2008, Microsoft Hyper-V, F5, Critical System Redundancy, Terminal Server Remote Access, Blackberry Enterprise Server, Network/System Monitoring 24/7/365, VoIP, Network Operations Manager, Avaya, NETAPPS, EMC, Dell Equal logic SAN. Fourth Shift, Act.
PROFESSIONAL HISTORY
CONFIDENTAIL
Operations Manager
- Direct and coordinate production, processing, distribution of all media for Northeast Labs.
- Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, standard operating procedures, and time constraints.
- Coordinate the production of all plated, tubed, vial, and bottled media for pharmaceutical and R D project.
- Directly responsible for the operation and maintaining of all ISO Class 5 / FS209E Class 100 Clean Rooms.
- I ensure and that Northeast Laboratory Services provides our clients with the highest microbiological products and that we follow FDA, GMP, and USDA guidelines.
- I manage a workforce of 30 people.
- Responsible for writing and implementing all projects dealing with the expansion of the production facility.
- Upgraded all Standard Operating Procedures and work orders to minimize any downtime.
CONFIDENTAIL
Network Operations Manager
- Designed, configured, deployed and managed 2800, 2911, 1001, 1002, and 9006 series Cisco routers.
- Managed three highly skilled and customer service oriented IT professionals.
- Great understanding of Service Level Agreements and response times delivering exceptional customer service.
- Excellent understanding of networking and routing protocols and theory .
- Responsible 24/7/365 for routers, firewalls, switches, servers, backups, disaster recovery, virus protection, internal and external network monitoring.
- Worked with the Project Manager to develop a plan bringing on to customers into the New England Tele-health Consortium Network.
- Developed the entire Standard Operating Procedure system.
- Collaborated with Fairpoint Communication, Workgroup Technology, and Cisco in building the first ever Tele-health network that encompassed all of Maine, New Hampshire, and Vermont.
CONFIDENTAIL
Lead IT
- Responsible for installing and maintaining Dell Power-edge ESXi virtual servers, EMC SAN, and administrator client with virtual 2003, 2008, and 2008R2 Servers.
- Managed IT professionals, terminal server licensing, Citrix, and security system.
- Network upgrades included fewer but more up to date and redundant Dell Power-edge servers between Columbus, OH and Franklin, TN. Maintain Windows 2003 Active Directory, Exchange 2003.
- Maintain and monitored all 3 SQL servers.
CONFIDENTAIL
Information System Technician Chief Petty Officer
- Information and Communication Manager.
- As Project Manager for the Strategic Planning Division, I planned and implemented several strategic conferences which included over 150 personnel from 15 different commands and agencies.
- Managed U.S. Pacific Command strategic J5 IT assets to include all desktops, laptops, network devices, and desktop software. Used logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Project Manager for all shipboard communication refits during every shipyard tours.
- Responsible for 200 Dell workstations, 10 HP and Dell servers.
- Responsible for all IT budgeting, research and acquisition of hardware and software.
- Managed full-time IT staff ranging from 100 to 18 personnel.
- Experienced with 24x7 on call support and management.
- Managed life cycle replacement to include switches, desktops, servers, and routers.
- Planned and executed Information Technology Security Risk Assessment for several Naval Commands.
- Extensive experience with computer systems and networks with knowledge of Windows NT/2000/XP, Unix Solaris , LDAP, DAP, TCP/IP, ATM, GIG-E, LAN/WAN, IPv4, IPv6, networking, routing protocols, OSI model, SNMP configurations, OS server/client installations and configurations.