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Computer Technician Resume Profile

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Windsor, CT

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Computer Support Technician

A long-term position with an established company utilizing my technical background A Computer diagnostic and repair, Windows 7 Architecture, Network Maintenance, Configuration and Security, Windows Server 2003/2008 Environment including Active Directory. Microsoft Office 2007/2010. O/S Imaging and Deployment. Virtual Technologies. Administrating, Lab Environments, TestOut Programs, Microsoft IT Academy Learning and Lectures on all courses. Virus removal. Operating System Restores.

Confidential

Computer and Industrial Electronics Awarded Associates Degree

ANALOG, DIGITAL, PC SYSTEMS, LANS, INDUSTRIAL AND FIBER OPTICS

Work Experience

Confidential

Externship Desktop/Laptop virus, malware, spyware and Trojan removal. Diagnostic and hardware/software repair and backup. Upgrade Desktop/Laptops. Install new O/S's, XP, Vista, Windows 7 and 8 on Dell, Hp, Acer and Compaq. Install Microsoft Office 2007/2010. Build customized new desktops. Recover data. Password Removal-Reset.

Confidential

Computer repair, diagnostic, hardware, software fixes and upgrades XP to 7/8. VuPoint and Neat Scanner Backup, photo and document storage to various file formats, word, excel, outlook, tax forms. DJ Services, weddings, old school rock, soul, music, and video backup. Tech Advice on computers and audio, video setups.

Confidential

Computer Technician

Operating Systems: Windows 95, 98, NT, 2000, XP, Vista

Software: Citrix, Remedy, Lotus Notes, Pc Anywhere Remote Software, Remote Desktop Connection, Microsoft Office 2003/2007.

Hardware: Installs, changes, moves and surplus of networked computer systems. Refresh of clients desktops and laptops. Backup data, emails and restore/recover data. Deployment of PC's Tools: Troubleshoot network connections using toners, wands, and Fluke Lan Meters Wiring of Cisco networking closets from switches to data jacks. Post boot diagnostic tester. Power supply testers. Multimeters. Tool kits. Sata/Pata converter kit. cont.

Administrator: Applying TCP/IP, Active Directory protocols and Static IP's to put PC's, printers and other equipment on the network. Imaging of laptops and PC's using Norton Ghost. Computer Administrator and Print Server Administrator. Deployment of PC's.

Ticket system: Repairing of Dell laptops and desktops, loading and installing hardware and software upgrades . The moving and setting up customers PC's, workstations Sunstations, laptops, printers, palm pilots and cell phones. The backup of customers email, contacts and address books. Desktop Support Responsible for accurate asset management inventory through Remedy, including surplus asset inventory. The use of pre-site checks for smooth transitions of wiring, power, and LAN connections. The use of antivirus, malware, anti-spyware tools to repair Laptops and Desktops. Desktop Support.

Confidential

Computer Desktop Technician

Under CSC contract performing installs, changes, moves and surplus of networked computer systems. Diagnostic troubleshooting of PC's and software loads. Install network cat-5 cabling and connectors. Install and configure HP, Intermec and Lexmark network and standalone printers. Install, image, and configure Dell laptops, Dell PC's Gateway PC's and Sun systems and Unix/Workstations. Computer Administrator and Print Server Administrator. Desktop Support.

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