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Administrative Assistant Resume

2.00/5 (Submit Your Rating)

Jackson, MS

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Objective: To acquire a position with an employer that will utilize my experience and abilities that offers an opportunity for growth and advancement.

Work Experience:

6/2010 - Present Confidential, Ridgeland, Ms.
Provider Services

  • Assist Providers and Beneficiaries with claims, benefits and enrollment issues concerning the Mississippi Medicaid Program
  • Communicates appropriate options for resolutions in a timely manner

7/2006 - 4/2010 Confidential, Clinton, Ms.
Administrative Assistant

  • Demonstrated exceptional service to patients, families, referral sources and co-worker
  • Entered and processed payroll
  • Scheduled meetings, completed minutes, typed correspondences and memos
  • Initiated and maintained personnel files, assured personnel information was complete and up to date
  • Scheduled new employee interviews and conducted reference checks as required
  • Maintained petty cash
  • Serviced as primary contact/liaison for Corporate Office
  • Assumed all duties or project as developed or assigned by the Clinical Director

1/2006 - 3/2/2011 Confidential, Jackson, Ms.
Consumer Customer Service Representative

  • Retrieved calls in a high volume call center
  • Analyzed and assisted customers in Mississippi, Louisiana, Arkansas, and Texas with billing issues ranging from minor to severe concerning their electric and gas bill

11/2001 - 7/2005 Confidential, Jackson, Ms.
Receptionist

  • Checked patients in and out
  • Answered and routed all incoming calls
  • Responsible for payment transactions, verified insurance
  • Scheduled appointments for 10Opthalmologist
  • Performed general office duties such as typing, filing, mailing and operating basic office equipment.

2/1998 - 8/2005 Confidential, Jackson, Ms.
Unit Secretary

  • Admitted and discharged patients to and from Unit
  • Answered and routed incoming calls, assisted visitors
  • Entered doctor orders, ordered x-rays and blood work for patients, transported blood to and from the hospital Lab
  • Ordered supplies for the Unit
  • Prepared discharged patients paperwork for Medical Records department

Skills includes: Typing, 10 key, Microsoft Word, Microsoft Excel, Power Point, CPT coding, Outlook, Customer Services, Data Control, and multi-phone

References available upon request

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