Technical Support Resume Profile
SUMMARY
I am a dedicated and experienced professional whose specialties are public safety and security, investigations administrative and criminal , emergency response, and disaster preparedness. I have over 25 years of experience performing those duties.
EMPLOYMENT HISTORY
Lead Emergency Management Specialist ManTech International/Confidential Department of Justice Confidential Responsibilities include participation as a Subject Matter Expert and providing Subject Matter Expertise SME in the area of Emergency Management planning, analysis, and training to the Executive Office for Confidential. I write and create policies and procedures for theConfidential Offices nationwide. I create and manage all aspects of plans including assisting in their implementation / sustainment. These plans/programs include but are not limited to Continuity of Operations Program COOP , Occupant Emergency Program OEP and Emergency Preparedness programs. Provide Administrative and Technical Support, Strategic Planning and Implementation, Security Outreach and Communications programs, and support the review and improvement of agency, Policy and Standard Operating Procedure Development processes. Develops and presents training events, classes, conferences, etc. The job requires experience and knowledge of Emergency Management, Continuity of Operations Program COOP , Occupant Emergency Program OEP and Emergency Preparedness, Administrative and Technical Support, Strategic Planning and Implementation, Security Outreach and Communications and Policy and Standard Operating Procedure Development processes. I have created and implemented National Level Exercises NLE plans that include US Courts, U. S. Marshals, etc., and I have experience in working directly with government management to define goals and coordinate with team members. I have excellent customer service skills, and written and oral communication skills. I have experience with writing/interpreting COOP plans, emergency reaction plans, etc. I am able to write Executive Summaries, technical reports, etc. and develop and present briefings. I have been an active participant in NLE 2011 and in NLE 2012 and Eagle Horizon 2012 planning and preparation. I have participated in the creation of handbooks and guidebooks that direct the creation of COOP plans, etc. I review current emergency management plans from 94 district offices for completeness and accuracy. Senior Member of Planning Staff, Continuity Planning Specialist Confidential As a senior member of the SRA planning staff, I was part of the USCP Emergency Management Team, I respond and assist with operations with the police command post and participate in evacuation drills, tabletop exercises and response and preparedness planning. I review and participate in the creation of emergency plans while representing the U. S. Capitol Police. I work with outside stakeholders such as the Senate Sergeant at Arms, House of Representatives Sergeant at Arms, Senate and House fire marshals and others in disaster planning. I am considered a Subject Matter Expert in Continuity of Operations planning. Virginia State Police Confidential I assumed command of major events or disasters and directed the activities of responding troopers. I evaluated and coordinated emergency response with outside agencies. I maintained proper staffing levels within the area. Prepare and issue employee evaluations. Assign troopers to training activities and coordinate training opportunities with outside agencies. Maintain liaison activities with outside entities such as local police departments, sheriff offices, fire departments, Virginia Department of Transportation, and local commonwealth attorney's offices. Participate in several security details for visiting dignitaries. Supervise several troopers in the closure of Interstate 95 and the development of procedures and placement of personnel off of the interstate when President George W. Bush visited Stafford, Virginia December of 2007. Exposure to identifying situations and circumstances for addressing the need for protection and security related to law enforcement functions such as crime and accident scenes, preparations for dignitary visits, and major operations such as searches for wanted persons or missing children. I have experience in coordinating with local law enforcement, fire and rescue agencies, and the Virginia Department of Transportation, generally involving major crimes, motor vehicle crashes, and traffic congestion. Skills in written communications consist of internal memos, after action reports and criminal and traffic crash reports. Coordinated activities with responding agencies in the unified command function. I gathered Intelligence as a patrol trooper and as a sergeant from patrol troopers. This was used in patrol operations and other functions, both within my agency and properly shared with other agencies. I ensured that Intelligence gathered through Operations was disseminated through channels to the Fusion Center and to those that were in a need to know position. I gathered Intelligence in every position that I held and applied it properly in my daily investigations and duties. I have interviewed/interrogated witnesses, photographed scenes, collected and submitted evidence for analysis. I was required to meet any emergency duty assignment and have been deployed to locations within the Commonwealth of Virginia for natural disasters and man-made events requiring separation from family and residence for days and weeks at a time. I was responsible for the security and transportation of VIP's to Williamsburg, Virginia when the Council of Governments visited the City of Richmond. I possess the ability to communicate, both orally and in writing within and outside of the agency. During my tenure I was assigned duties where my primary function was investigating firearm transactions, sex offender violations and working in street clothes at the Richmond Gun Shows to enforce weapon laws. After my promotion, I created a team of troopers to work and handle violations at the Fredericksburg Gun Show. I have testified in courts of law in numerous Jurisdictions, Federal and State and I am sworn before the Richmond Metropolitan Area Special Grand Jury and appointed special investigator in the Spotsylvania County Special Grand Jury. Hanover County Fire and EMS Department Confidential Responds to emergency incidents as a functional unit and assisted in planning and performing the initial course of action to effectively mitigate the situation in accordance with established guidelines. Extinguish hazardous fires that threaten life and property. I participated a a team member in the prevention of dangerous activity that may threaten life and property. Rescue people from motor vehicle crashes and other hazards. I possess ed certifications in Hazardous Materials Operations, Firefighter I and Firefighter II, CPR, AED and First Aid. I am trained in driving ambulances and fire apparatus. Confidential Consultant Review and evaluate course content on terrorism training course. Provide a detailed content evaluation of course material. Courses are provided by Department of Homeland Security for the purpose of being taught to first responders.
