PERSONAL STATEMENT: I am a senior, local, and enterprise level Information System professional with very strong leadership, management, and hospital systems experience. I earned my Associates of Applied Science degree with highest honors, graduated Valedictorian, and have over 12 years of experience in the industry. I have excellent problem-solving abilities, outstanding people skills, and a passion for my profession. I am seeking to join a company that will satisfy my strong work ethic, passion for IT, and where I can fulfill my growing career. My personality, experience, and skill set would allow me to hit the ground running. SKILLS Self-starter with great leadership qualities who likes to take initiative with a high propensity for learning new skills quickly Experience in networking, LAN, WAN, WLAN, VPN, L2TP, PPTP, IIS, TCP/IP, FTP, WatchGuard, SonicWall T1/DSL/Cable Advanced experience supporting Exchange Server, Domino Server, Lotus Notes and Outlook Advanced knowledge of Windows all client versions and all Windows Server Domains Advanced knowledge of SCCM 2007/2012 , Active Directory, DHCP, DNS Experienced with Microsoft Orchestrator, WSUS, WSS, SQL, VMWARE, VPN and RAS Experienced with Cisco Call Manager, Cisco IP Phones, Jantek HandPunch 3000 , Ready Key Security Card Building Access System , PolyCom View Station Video Conferencing System , Avalanche Wavelink Tool, MapPoint and Toad Experience supporting Symantec Antivirus Corporate Edition Server and client, Primavera/Expedition, Microsoft Word, FrontPage, Excel, PowerPoint, WinFax, PC Anywhere, VNC, Client Access, Camtasia Studio, Pyramid Warehouse Control System, Lightning Pick PCC , Track-It Blue Ocean Software , Warehouse Mgmt Manhattan Assoc. and various others Experienced in Linux, Novel, VOIP and LAN/WAN/SAN/RF/Wi-Fi technologies Well-Versed in the technological implications and requirements of SOX Sarbanes-Oxley Compliance and HIPAA Installation, configuration, and maintenance of all versions of Windows client and Server Installation, configuration, and troubleshooting of various hardware and software components Excellent problem-solver with above-average written and verbal skills and great customer service attitude

PROFESSIONAL EXPERIENCE

Confidential

Senior SCCM Technical Lead Team Lead for the Windows 7 Automated Deployment initiative leveraging Microsoft SCCM 2012 and Orchestrator. Provided metrics to management while leading the deployment team, assigning issues to appropriate team members, and providing leadership throughout the project. Senior SCCM Technical resource fielding questions from leadership, BA's, and PM's. Worked closely with Microsoft to establish streamlined troubleshooting method for issues realized from OSD Task Sequence and the Automation process. Coordinated with SCCM staff developing the manual OSD deployment to implement solutions for successful Automation. Established streamline communication between Teams whereas none previously existed.

Confidential Senior SCCM Administrator/Windows Team Lead Administered SCCM 2007 2012 coexisting in a corporate production environment. Successfully configured corporate-wide Microsoft security patching utilizing SCCM 2007 2012 for 65,000 systems including Hospital applications such as eCW, MRS, MedHost, etc. Stood up SCCM Secondary's and migrated existing Hospitals from the existing SCCM 2007 environment to an SCCM 2012 environment. Packaged and deployed various Applications through SCCM including Office, Rumba, etc. Directed the eCW Upgrade initiative for all hospitals throughout the enterprise. Provided reporting capabilities utilizing SCCM for licensing compliance among other initiatives. Confidential Endpoint Team Contract Position Deploy Microsoft System Center Configuration Manager SCCM to all agencies throughout the State of Tennessee. Technical contact for all agencies throughout the State of Tennessee for SCCM System Center Configuration Manager , WSUS Windows Software Update Services , Symantec Anti-Virus SAV , and SEP Symantec Endpoint Protection . Troubleshoot installation issues for SCCM, coordinate and configure software deployments utilizing SCCM, provide training to IT Staff and Directors for SCCM, and provide post-support to all agencies throughout the State of Tennessee in utilizing SCCM. Create exceptions in SEP, deploy SEP Client and Manager Console, support SEP Server, and provide ongoing support to SEP users throughout the State of Tennessee. Create exceptions in SAV, support SAV Server, and provide ongoing support to SAV users throughout the State of Tennessee as well as coordinate with agencies to migrate from SAV to SEP. Create and manage Active Directory Security Groups to provide appropriate access to SCCM portions as requested by agency. Assist agencies in creating Group Policy Objects GPO in order to apply to Organizational Units OU in Active Directory to make appropriate changes to workstations upon logon. Review current GPO's in place for agencies OU to assist in troubleshooting issues with workstations resolving correctly in DNS, etc. thus allowing them to be discovered in SCCM. Create Collections in SCCM and write queries to add appropriate workstations to agency's Collection. Create Packages in SCCM as well as create Advertisements to deploy software to workstations in agency's Collection as designated by agency. Create documentation on SCCM Troubleshooting Guide to be referenced state-wide.

Confidential Managing Partner Sole provider of IT/network support, network security/design local and remote traffic , disaster recovery solutions, and more for several small to mid-sized companies in industries as varied as healthcare, clinical trials and laboratories, construction, staffing, engineering, etc. Supported companies such as Centex Homes, Medical Construction Group, Designed Conveyor Systems, Praxis Communications, Case Design and Remodeling, Allermetrix, Stan Davis Law Office, Sisters of Rwanda, Elite Source Pro, Cubit, 48 Days Dan Miller , The Little Gym, and more. Managed company-wide wireless solutions including iPhones, BlackBerry devices, etc. as well as managed air card deployments to remote and/or traveling clients. Secured network environment and provided proper documentation to present through pharmaceutical company clinical trial audits for security and privacy of data to meet or exceed HIPPA requirements annually for a healthcare business client for over five years. Provided 24/7 on-call end user support, training, troubleshooting, and maintenance for all clients including travel to various client sites located in middle Tennessee. Recruited, interviewed, trained, and assigned tech support employees to appropriate clients based on skill set and prioritized projects in accordance to client necessity. Deployed and managed SCCM and Symantec Corporate Edition, System Center, and Symantec Endpoint Management for different clients including Praxis, Medical Construction Group, etc. Secured new business through marketing and sales to businesses in Middle Tennessee. Negotiated vendor relations and worked closely with vendors on behalf of clients. Recommended, ordered, installed and configured various types of equipment for clients. Troubleshoot and repair end-user issues, back-up management via multiple mediums and software sets, server set up and maintenance and much more. 50 of business was referral and word-of-mouth based on excellent reputation for customer service and technical skills. Confidential Network Consultant Contract Position Orchestrated several projects and provided support to Cisco network running a Windows 2000 Domain, WSUS Server, Windows 2000 Professional Clients, Office 2000/2003, multiple warehousing systems and several mainstream programs with over 200 rotating users. Wrote tutorials and conducted classes on various applications for other IT staff and end users.

Confidential Manager of Information Systems Setup, purchase and management of 85 clients/11 locations, for three divisions of the company. Implemented and Administered Windows 2003 Server, WSS, DMZ, Corporate Intranet using IIS, VPN, file server, firewall and drastically reduced Spam and email viruses for the entire company. Managed telecommunications for all locations using Meridian phone switch and Octel voice mail. Administered, updated and re-formatted company website. 24/7 on-call end user support, site-to-site travel, training, troubleshooting and maintenance including Desktop OS Support, WinFax, PBX phone switch and mobile devices. Developed and implemented the technological advancement and upgrade plan, network policy and the disaster recovery plan for the entire company. Administrator of Lotus Notes and Domino Server. Implemented and supported SonicWall Firewall as well as VPN RAS access to Corporate LAN. Provided access to network resources using TCP/IP, FTP, L2TP and PPTP protocols. Spearheaded document imaging project using On-Base. AS400 system backups and data transfer to support vendor. Managed departmental budget, accounting and all vendor relations including telecommunications, mobile communications, internal wiring and general supply ordering. Confidential Assistant Network Administrator LAN Setup/Maintenance, Client OS Deployments and OS/Network Troubleshooting. Assistance with backups, security, help desk, cabling and more. 500 clients, 10 servers, 200 rotating users and several mainstream software products. upon request