It Manager Resume Profile
GA
Summary of Qualifications
- 17 years of IT experience that includes 9 years in leading and managing teams offshore and onshore on architecture, design, development and support engagements.
- Knowledge of Finance, Insurance, Transportation, Logistics, Distribution and Life Sciences verticals.
- Strong expertise in all phases of SDLC including planning, project and vendor management, requirements definition, tools and technology evaluation, solution architecture and design, implementation, quality assurance, deployment and support and status reporting.
- Worked in customer facing and challenging roles as a Manager, Onsite Team Leader, Principal Technologist, Architect and Management Consultant.
- Experience in leading teams on multiple platforms and technologies which include Web applications, ERP Interfaces, Conversions, Reporting and ETL.
- Strong understanding of Web technologies, Oracle E-Business Suite, Relational Databases, BI/ETL tools, Application and Infrastructure architecture.
- Excellent written, communication, leadership and interpersonal skills.
- PMP and Six Sigma Green Belt certified.
Specialties
| Technology Management | Enterprise Architecture | Strategic Planning |
| Business Process Engineering | Application Design | Application Consolidation |
| Project Management | Vendor Management | Shared Services Mgmt. |
| Continuous Improvements | Tuning Optimization | Performance Management |
| Change/Release Management | Interfaces Conversion | Production Support |
| Tools/Technology Evaluations | Legacy Sunset Strategy | Infrastructure Planning |
| Disaster Recovery/Backup | Business Continuity | System Operations |
| Web Applications ETL Strategy Development | Information Management Batch Management | Database Development BI/Reporting |
Recent Experience
IT Manager, Confidential
ConfidentialT
- Manage a team of developers to develop, enhance and support the Oracle E-Business Suite Concurrent Programs, Batch programs, Interfaces and Reports.
- Lead a team of developers responsible for developing and maintaining the EiS operational reporting application integrated with Oracle E-Business ERP.
- Managed the entire implementation and integration of a SAAS based campaign management and analytics tool for the marketing team from requirements through to implementation and Post Go Live support.
- Responsible for integration of LRS/VPSX printer management solution with Oracle E-Business ERP and managing the vendor relationship, technology and upgrades.
- Work with leadership team on Technology roadmap, ERP migration, application consolidation, legacy application sunset strategy and future initiatives planning.
- Capacity planning, budgeting and negotiating contracts with vendors for staff augmentation on various projects and support engagements.
- Performance Tuning, Optimization and continuous improvements on several interfaces to reduce interface run times and issues and optimize server resources.
- Implemented Standard Operating Procedures for daily monitoring, support, triage and remediation of all Oracle EBS interfaces to ensure optimum performance and completion of all batch operations before start of business.
- Lead the team on several corporate initiatives including retiring of legacy applications, interfaces, and data marts, end to end Batch process orchestration, Month end closing, Infrastructure upgrades Citrix, Virtualization, Oracle EBS patching, UC4 upgrade, Oracle RAC upgrade, Server and Storage refreshes etc.
- Co-ordinate with vendor and corporate teams to support the data center technology stack for WhiteCap including hardware refreshes, backup/disaster recovery procedures, patching, application and performance monitoring.
- Develop metrics and operational reports for analyzing the health/stability of the applications, databases and underlying environments and implement corrective actions.
- Improved operational efficiency by driving key enhancements to several Oracle programs, data extracts and automated delivery of operational reports to branches.
- Involved in planning and execution of Business recovery exercise for Oracle EBS.
- Collaborated with Oracle DBA teams for implementing OEM Grid monitoring and alerting framework, platform health checks, improving system stability and availability.
Role: Principal Technologist
- HD Supply Corporate
- Conduct strategy sessions with each line of business periodically to review IT strategy, technology landscape, future initiatives, areas of improvement etc.
- Tools and Product Evaluation for new initiatives undertaken by the lines of business.
- Assess and assist the IT technical teams with layout of the technical architecture for implementations, migrations, server refreshes, application upgrades, disaster recovery.
- Coordinate with and manage engineers from application services, server engineering, networking, storage provisioning, and vendor development teams.
- Development of architecture standards, guidelines and tollgate review processes.
- Manage APEX based shared services applications for bug/defect tracking, configuration management, application monitoring/dashboard etc.
Technical Environment: Oracle E-Business Suite R12, Oracle 11i, EiS Reports, SQL, PL/SQL, TOAD, Oracle Enterprise Manager, Oracle Apex, UC4 Batch scheduler, Subversion, LRS/VPSX, Oracle Data Integrator, DB2, IBM Datastage, Cron, .NET Apps, Java, J2EE, XML, Web Services, Linux, IBM WebSphere App Server, MS Visio, MS Office suite, Aris
Confidential
Role: Data Conversion and Interfaces Team Lead
- Develop a data conversion strategy, approach and plan for migrating data from legacy mainframe data sources to SAP ECC/CRM
- Lead JAD sessions with key stakeholders and internal cross functional teams to capture and refine functional requirements related to interfaces and data conversion.
- Develop the architecture and design for interfaces with federal interstate agencies.
- Develop detailed functional specifications for the conversion objects and interfaces.
Technical Environment: Visio, MS Project, ETL, SQL, XML, Web Services
Confidential
Role: Portal Designer/Lead
- Participate in brainstorming sessions for requirements/design of the portal.
- Develop wireframes for the redesign of the Information Management IM Portal.
- Lead a team of developers to gather and publish content on SharePoint portal platform.
Technical Environment: Microsoft Visio, SharePoint, MS Office, HTML, XML, JavaScript
Confidential
Project: GLSP - The Generic Loss Sensitive Processing project GLSP is a cross-organizational project that provides cost savings, improves customer service, increases regulatory compliance, reduces manual efforts inefficiencies, and strengthens controls.
Role: Track Lead
- Creation of data elements system flows from underwriting to claims, billing and booking.
- Develop a Data reconciliation strategy between multiple loss processing systems.
- Provide guidance for final project deliverables including data flows, analysis and profiling.
- Develop project plan and track progress and milestones achieved.
- Conduct data profiling between underwriting and policy issuing systems to identify discrepancies between multiple sources for policy and coverage records.
Technical Environment: MS Visio, MS Project Plan, MS Office, TOAD, SQL
Confidential
Project: Confidential is a Web-based portal solution that supports the company's objective to enable customers, business partners, and vendors to quickly access disparate data, applications, and supporting infrastructures from a single portal. The portal is secured by integrating the WebSphere Portal with SiteMinder SSO and RSA EA.
Role: J2EE Architect
- Creation of Solution design specifications for the Portal implementation that includes Web Flows, Wire Frames, Security Matrix, Solution Traceability Matrix, Logical and Physical Data Model, Portal UI Design and Portlet Design using UML Class Modeling.
- Participate in architecture and design discussions with key stakeholders to layout high level portal architecture, session management and integration/security strategy.
- Evaluation of tools and open source products to be used for implementation.
- Perform Proof of Concept on Portals and relevant Open Source tools/frameworks.
- Involved in interviewing and selecting candidates for the implementation phase.
Technical Environment: Rational Application Developer 7.0 RAD , WebSphere Portal Server 6.0, Java, JSR 168 Portlets, J2EE, AJAX, HTML, XML, JavaScript, Oracle 9i, MS VISIO, UML, LDAP, Hibernate, Web Services, SOAP, SiteMinder, RSA EA
Confidential
Projects: Customer Interaction Center Portal is developed for improving the CSR productivity and launched in NAFTA, EMEA and APAC regions. The IIMS system is a complete rewrite of the legacy Lotus Notes system to improve performance, scalability, multi-lingual support and maintenance. BayerONE is the external E-Business application.
Role: Team Lead/Solutions Architect
- Lead a team of offsite developers for the fixed price development projects and collaborating with Europe based teams on launching applications globally.
- Managing project scope, stakeholder expectations and project plans.
- Responsible for creation of detailed functional specifications, estimation, database design, defining high-level architecture, portal governance framework, security, backend integration design and prototype for new web/portal based applications.
- Configuration, access control, personalization and setup of test environment for Websphere Portal server and layout of portlets, themes and skins.
- Development and integration of Portlets, view and business layer Components based on the MVC application framework, developing test plans and integration testing.
Technical Environment: Websphere Portal Server 5.0, Java, J2EE, Portlets, SAP
JCO, JSP, Servlets, AJAX, Struts, XML, Oracle 9i, MS VISIO, TOAD, MS Office
Confidential
Role: Architect / Senior Developer
- Creation of Detailed Design document, database model and Class Diagrams.
- Development and testing of JSP, Struts Java Components and database procedures.
Technical Environment: Java, J2EE, XML, JavaScript, Sybase 12.5, Rational Rose
Confidential
Projects: VeriWise Asset Intelligence platform leverages the latest communications and web technologies for monitoring and management of valuable transportation assets.
Role: Onsite Team Leader/Architect
- Leading a team of 10 offshore and 2 onshore developers.
- Project Management, Task tracking, Version control and managing service levels.
- Preparation of detailed Functional specifications based on business requirements.
- Development of Detailed Design for the system comprising of Process Flow Diagrams, Use Cases, Class Diagrams and Sequence Diagrams.
- Data modeling using Logical and Physical ERD, Data Flow Diagrams.
- Products/Tools evaluation, Feasibility study and identifying solutions.
- Development and testing Java Components based on the Struts Framework.
- Design WSDL and Web services clients and stubs using Apache Axis toolkit.
Technical Environment: Java, J2EE, Servlets, JSP, Struts, HTML, XML, JavaScript, Apache, JBOSS 3.0, SOAP, Oracle 8i, Linux OS, MS Visio, TOAD, Rational Rose, UML
Confidential
Projects: Premier Services comprised of all Internet and Intranet applications focusing on providing the customers an intuitive tool to do business including online Reservations, Quotes, View Rentals/Invoices, and Repair/Maintenance Requests.
Role: Onsite Team Leader/Architect
- Managing a team of 5 offshore developers providing maintenance and support.
- Creation of Process Flow Diagrams, Use Cases, Class Diagrams and Sequence Diagrams.
- Design and development using J2EE technologies, Oracle 8i, PL/SQL
- Application Migration, Integration, Acceptance Testing and Server Setup/Deployment
Technical Environment: Unix Sun Solaris , Linux, Java, Servlets, JSP, HTML, JavaScript, Apache web server 1.3, JBOSS, iPlanet, Oracle v8.1.7
Confidential
Projects: The ATL-CS project comprises of NSF Non-Sufficient Funds , SE Special Entry , Suspense, UPI Unique Payment Identifier
Role: Team Leader/Sr. Developer
- Lead a team of 3 programmers.
- Analysis, Design and Development, Migration, Database/Web Server Administration, Configuration Management, Code Reviews and Integration testing.
Technical Environment: PowerBuilder 7.0, Oracle 7.x, NAS 4.0, JDBC, JSP, Servlets
Confidential
Projects: TRAMS Transaction Management System acts as a front-end collection system for processing and routing transactions. APPS Credit Card Application deals with approvals and rejections for a new credit card application and supporting workflows.
Role: Group Leader/Developer
- Transition project work from onsite to offshore and set up offshore operations.
- Lead the team of developers at offshore and provide guidance.
- Design and Development of programs and screens in CICS and Cobol II.
Technical Environment: IBM/3090, MVS/XA, CICS, VSAM, COBOL, IDMS, JCL
Systems, Tools Technology
| Web Tools Languages | JAVA, J2EE, JDBC, SERVLET, PORTLETS, JSP, STRUTS, HTML, JavaScript, XML, AJAX, SOAP, XSL, CSS, Web Services, REST, Hibernate, Design Patterns, C, C , EJB, JMS, Java Beans, LDAP, WebSphere Portal, Apache, Tomcat, JBOSS, WebSphere Application Server, SAP JCO, ASP.Net, SiteCore, Homesite |
| Databases | Oracle 11i, SQL Server 2005, DB2, Sybase, MS Access, SQL, PL/SQL, T-SQL, IDMS, VSAM |
| Development Tools | RAD, WSAD, Rational Rose, CVS, Eclipse IDE, XML SPY, Visual Studio, TOAD, PowerBuilder, Visual Basic, VSS, Subversion, UC4, Appworx, Oracle JDeveloper, Oracle APEX, PowerBuilder, Shell Script, Cron, Aris, Winmerge |
| ERP, Reporting, ETL, DW Tools | Oracle E-Business Suite R12, Oracle EBS Concurrent Manager, Oracle Integrated SOA Gateway, EiS reports, Oracle ODI, Business Objects Data Quality, OBIEE, Informatica, IBM Datastage, Enterprise DW |
| Mobile Technologies | HTML 5, CSS, JSON, Appcelerator |
| Others | MS Office, MS Visio, MS Project, MS Sharepoint, Citrix Xenapp 6.5, VMWare, Netscaler, Rational Software Architect, Loadrunner, Winrunner |
| Methodologies | Six Sigma, SEI-CMM, ISO-9001, PMBOK, ITIL, Agile SCRUM, Waterfall Development, TOGAF, UML, RUP |
| Operating Systems Hardware | Oracle Linux x86, Red Hat Linux, IBM AIX, Unix, Windows Server 2003/2008, IBM Mainframe MVS, Windows 7, Windows 8 Mobile, HP Elitepad Mobile, HP DL380/580s, IBM Power 5, SAN, NAS, etc. |
