Front Desk Clerk Resume
2.00/5 (Submit Your Rating)
Baton Rouge, LA
Objective: To obtain a full time position that will allow both
Personal and company growth
Education:
High School Diploma
Work Experience:
12/11-04/12 Confidential, Baton Rouge, la
Front Desk Clerk
- Greet and register incoming guests.
- Check out guest on departure.
- Complete reservations over the phone or in person.
- Administer and manage cash handling responsibilities.
- Handle guest requests and concerns promptly and with courtesy.
- Handle additional duties as needed by guests or management
07/2011-12/11Confidential, Baton Rouge, La
Front Desk/Night Auditor
- Greet and register incoming guests.
- Check out guest on departure.
- Complete reservations over the phone or in person.
- Administer and manage cash handling responsibilities.
- Handle guest requests and concerns promptly and with courtesy.
- Handle additional duties as needed by guests or management
- Balance and audit for accuracy
- Transmit credit card batches.
- Complete and transmit daily management and accounting reports and supporting documents.
- Acted as hotel system liaison during night hours.
- Followed all specified procedures to audit the shift closing of all front office staff and completing an audit summary for each shift.
- To produce accurate and timely reports and correctly handle all cash transactions
05/11-08/11 Confidential, Baton Rouge, la
Front Desk/Night Auditor
- Greet and register incoming guests.
- Check out guest on departure.
- Complete reservations over the phone or in person.
- Administer and manage cash handling responsibilities.
- Handle guest requests and concerns promptly and with courtesy.
- Handle additional duties as needed by guests or management
- Balance and audit for accuracy
- Transmit credit card batches.
- Complete and transmit daily management and accounting reports and supporting documents.
- Acted as hotel system liaison during night hours.
- Followed all specified procedures to audit the shift closing of all front office staff and completing an audit summary for each shift.
- To produce accurate and timely reports and correctly handle all cash transactions
06/09-01/11 Confidential, Denham Springs, La
Guest Services/Night Auditor
- Greet and register incoming guests.
- Check out guest on departure.
- Complete reservations over the phone or in person.
- Administer and manage cash handling responsibilities.
- Handle guest requests and concerns promptly and with courtesy.
- Handle additional duties as needed by guests or management
- Balance and audit for accuracy
- Transmit credit card batches.
- Complete and transmit daily management and accounting reports and supporting documents.
- Acted as hotel system liaison during night hours.
- Followed all specified procedures to audit the shift closing of all front office staff and completing an audit summary for each shift.
- To produce accurate and timely reports and correctly handle all cash transactions
05/05 -06/09 Confidential, Baton Rouge , La
Customer Service Rep
- Managed customer accounts
- Assisted with billing issues
- Received payment regarding past due accounts
- Lead device programming orientations
Special Skills:
- Great knowledge of Microsoft office
- Data Entry
- Filing
- Charting
- Faxing
- use of a copier machine
- use of a multiline telephone system