Customer Service Resume Laconia, NH - Hire IT People

Objective

To obtain a position in a Customer Service environment with opportunity for growth

Work Experience

Confidential, Northfield, NH
Bookkeeper (Temporary position)
05/2011 - Present

Accounts Receivable, Accounts Payable, budgeting, sales reporting, account reconciliation, and inventory. Worked with quick books and Microsoft excel.

Confidential, Laconia, NH
Training Store Manager
12/2000 - 01/2011

Managing a general convenience store, customer service, inventory, loss prevention, budgeting, profit and lost statements, mix and blend reports, human resources, responsible for driving monthly / quarterly sales promotions, retailing invoices, daily cash operations, daily bank deposits, and cash register, merchandising, and vendor relations. Promoted to Training Store Manager, June 2002, this entails training and evaluating Managers in Training / new store associates, teaching all company policies and procedures. Duties also include managing and or assisting other stores as requested by immediate supervisors and regional managers.

Confidential, Nashua, NH
Independent owner Driver / Dispatcher
1989 - 2000

Independent owner of two taxicabs, providing services to individual customers to and from desired locations. Dispatcher - answered phones, directed drivers to pick up and drop off customers to their desired locations. Worked with several businesses as a currier of important documents, food, and contractual agreement with hospitals for transportation for patients to and from the hospital.

Confidential, Plaistow, NH
Accounts Receivable Manager
1990 - 1995

Processed daily deposit for mail order / retail divisions, reconciled daily credit card settlement, general ledger entries for mail order and retail divisions. Developed and implemented retail cash handling procedures for 5 retail stores. Assisted retail store managers with daily, weekly, and monthly reporting. Processed monthly billing cycles, collection of monthly billing accounts, NSF checking, bad credit cards and other duties as assigned including accounts payable, general ledger entries, mass data entry of financial information thru Microsoft products and distributed to company officials.

Education

Business Administration / Accounting
Diploma

Skills

Proficient in Quick books, Microsoft Office (excel and word)
Operated computers programmed with accounting software to record, store, and analyze information
Accounts Receivable, Accounts Payable and General Ledger
Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions
Human resources: Recruit, select hire, train, develop, conduct performance appraisals, recommend wage and promotion of employees, ensure job safety, coach and counsel employees, develop staffing strategies

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Customer Service Resume

Laconia, NH

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