Customer Service Representative Resume Warrendale, PA - Hire IT People

EDUCATION
Bachelors of Science Degree in Psychology
Confidential Unversity

SKILLS & CREDENTIALS

Activities:
· Research Assistant 8/2009-5/2011
· Participant in campus research fair 4/2010, 4/2011

Certifications:
· Cardiopulmonary Resuscitation (CPR) Certification 5/2010
· First Aid Certification 5/2010

Computer Skills

PROFESSIONAL EXPERIENCE

Customer Service Representative 10/2011 - Current
Confidential Warrendale, PA

Assist customers with issues in the areas of billing, troubleshooting, scheduling service, and other operations of security systems.

Call Center Greeter 5/2010-9/2010
Confidential. Cranberry Township, PA

Provide information to Verizon Wireless customers calling for technical support.

Care Provider, Camp Counselor 5/2009-9/2009
Confidential New Castle, PA

Provided care and helped individuals with daily functioning in group homes.
Assisted campers in activities and provided a safe environment at a summer camp.