Summary

Proven Success in Providing Expert Leadership in Devising Solutions, Analysis, Architecture, and Design for Applications in Support of Client Voice and Data Application to successfully meet Customer's Telecommunication Needs

• Have demonstrated the ability to be completely thorough and conscientious regarding attention to detail.
• Have an excellent track record of providing exemplary customer service to clients and customer, both internal companies' departments as well as external customers/endusers.
• Have effective and concise oral and written communication at multiple levels with audiences ranging from peers, management, rank and file customers and management mid-level and executive level management .
• Have demonstrated expert level problem solving techniques through education, experience, and industry certifications.
• Experience with Cisco switches and routers i.e. 3560/3750 switches and 3800 series ISRs
• Experience designing and implementing voice VoIP and data MPLS/Internet Networks .
• Familiar with Wireshark packet analyzer
• Hold both Bachelor and Master's Degree in Information Telecommunications System Management
• CCNA, CCDA and CCNA-Voice certifications CSCO11226560 expires 1/23/2018 , additional cisco exams passed include CCNP SWITCH and CCNP ROUTE.

Suitability Clearance

Public Trust Background Investigation DHS/CBP

Professional Experience

Confidential

Network Engineer

Provided engineering design expertise of the Verizon Business VzB MPLS/BGPIPv4/IPV6 network for the federal government, primarily agencies under DoD Department of Defense : MPLS network and point-to-point solutions: DS3, OC3, OC12, Ethernet: 1M up to 1GigE for its voice and data networks. In addition to engineering designs, special projects included testing/training of new platform systems for the group, change requests of existing networks/circuits, such as facilitating the end of life EOL router replacement of an entire agency 750 router , supported the migration project replacing Cisco's end-of-sale EOS and end-of life EOL 3800 Series Integrated Services Routers ISR to the 3900 Series Integrated Services Routers Generation 2 ISR G2

Confidential

Network Engineer Contractor

Contracted out to Confidential. Provided network infrastructure expertise to federal agencies under DoD Department of Defense . This position facilitated the migration of the agencies' current MPLS platform to a more robust Juniper/Cisco MPLS platform and to design their ISDN voice and data networks.

Confidential

Network Engineer

Contracted out to Confidential. Designed Customer's local networks in WV, NC, SC, and other southern states. The primary responsibilities of this position included creating new DLR's design layout requests that are in their queue in the system.

Confidential

Presales Engineer III

Delivered expert advice and technical direction to Sales Team 6 Sales Account Managers for design of MPLS and Frame Relay Networks by defining specifications and requirements i.e. providing pertinent VRF profile information in order to configure route distinguisher/route targets , devising effective solutions, providing technical responses for Request for Proposal RFP issues, and the analysis of sales data, video, and voice/data services. Facilitate communication with sales team, clients, and engineers to ensure contractual and internal deadlines are met.

Note1: Severance through 2010

Confidential

Presales Engineer III

Provided LAN/WAN solution for commercial/enterprise/SMB customers that had a need for a converged data/voice/video network. Designed WAN networks i.e. Internet, MPLS, OCn/STM/Frame Relay infrastructures . Met with customers to discuss/review RFPs and/or any of their forecast of future network projects. Provided visio designs as needed and/or requested. Kept detailed written record of work activities analyzed troubles, assisted in testing, repairing and turning up of customer circuits.

Confidential

Presales Engineer II

• Provided LAN/WAN solution for commercial/enterprise/SMB customers that had a need for a converged data/voice/video network. Assisted in the design/configuration of LAN/WAN switches/routers to include VoIP/QoS/EF particularly as it applied to RFC 4594 PHB and assisting customer with the calculation of voice bandwidth G.711/729, uncompressed LAN and compressed WAN Frame Relay/PVC/DLCI and Layer 1 bandwidth ranging from TDM/DS1 to DS3 capacity. Met with customers to discuss/review RFPs and/or any of their forecast of future network projects. Provided visio designs as needed and/or requested. Kept detailed written record of work activities analyzed troubles, assisted in testing, repairing and turning up of customer circuits.
• Major accomplishment was being lead engineer in discussions and eventual migration of Cable and Wireless USA capacity in buyout to Savvis, Inc. This project involved moving multiple OC192 fiber systems, in multiple cities NYC, Los Angeles, CA, Chicago, IL, and Washington, DC during Cable and Wireless's assigned and assumption decommissioned project, transferring power from Cable and Wireless US division to Cable and Wireless International. After new OC192 infrastructure was installed at new locations, all underlining circuits from DS0 to OC48 had to also be project managed, moving from the current locations to new locations. Revenue: 1 Million plus/year.