Storage Engineer/consultant Resume Profile
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SUMMARY:
- 12 years of experience working in a project based plan ,build and run SAN NAS storage/backup environments with enterprise storage management experience, administration, migrations, backup/restore support, system design integration and troubleshooting Storage Area Networks and NAS environments.
- Skilled Storage professional specializing in managing EMC,HP 3PAR,Netapp ,Hitachi and IBM Storage arrays. Performing storage allocations, provisioning, troubleshooting and monitoring large scale SANs , NAS and Vfilers ,managing almost 200 Pb of data in an Enterprise Storage Environment.
- Skilled in using Netapp On Command System Manager, DFM,EMC Unisphere , Navisphere, SMC Symetrix Management Console .
- Storage Replication Automation, SnapMirror for Netapp Multistore and Recoverpoint for EMC.
- Design, plan, server/storage consolidation methodologies .
- Migration Expert using EMC VPLEX, VFM, Open Migrator, SAN Copy, PPME, Host Based Migration using LVM and Open Replicator.
- Expert on Storage Frame monitoring performance charts and graphs and proposing plans to reduce high disk utilization on critical production frames using ECC Performance Manager, SAN Screen and Virtual Instruments
- Energetic team player with excellent client interaction skills in mixed environments such as Linux RHEL 4.5 - 5.7,Sun Solaris9/10 , AIX 5.X, and Windows 2000/2003/2008 Server, Vmware 5, TSM 5.5/6.1.
- Skilled in using Netapp On Command System Manager, DFM,EMC Unisphere , Navisphere, SMC Symetrix Management Console .
- Proficient in installing/upgrading storage management and migration software's, EMC SRM, PPME/SAN Copy, building strategic planning, implementation and documenting disaster recovery procedures.
- Storage Replication Automation, SnapMirror for Netapp Multistore and Recoverpoint for EMC.
- Design, plan, server/storage consolidation methodologies.
- Migration Expert using EMC VPLEX, VFM, Open Migrator, SAN Copy, PPME, Host Based Migration using LVM and Open Replicator.
- Expert on Storage Frame monitoring performance charts and graphs and proposing plans to reduce high disk utilization on critical production frames using ECC Performance Manager, SAN Screen and Virtual Instruments.
- Energetic team player with excellent client interaction skills in mixed environments such as Linux RHEL 4.5 5.7,Sun Solaris9/10, AIX 5.X, and Windows 2000/2003/2008 Server, Vmware 5.
- Proficient in installing/upgrading storage management and migration software's, EMC SRM, PPME/SAN Copy, building strategic planning, implementation and documenting disaster recovery procedures.
TECHNICAL SKILLS:
- Software: SANScreen , Virtual Instrument,DFM, ECC Ionix Control Center , Prosphere,SRM, Symmetrix Management Console,SYMCLI, Unisphere,NaviSECCLI, Netapp System Manager 2.X.X, EMC Open Replicator/Migrator, SAN copy,PPME, Mirrorview, Navisphere Manager, VCC, Cisco Fabric manager 3.13c, Device manager, Connectrix Manager, Brocade Webtools vi Editor, ksh, MS Office 2010, Remedy, MS-Visio, Cisco IOS, Netapp Ops manager, VFM, TSM 5.5/6.1, Symantec Netbackup 6.X.
- Hardware/OS: EMC VNX 7500/5500,VMAX 20K,DMX4, DMX 3, DMX 2000,Symmetrix 8830, DMX 1000, Clariion CX 4-960,480, 120, CX 700/600, CX3-80, Celerra, Centera, AMS/USP/USP-VM/USP-V/HDP ,HP 3PAR P10000, HP3PAR F-Class, HP EVA P6000, Netapp 6170, 6050,3170, 2040,2220 R200, F960,Sun Solaris 2.7,8, 10, IBM DS8000/5000 Storage Systems, AIX 5.2, SCO V, AS400, Cisco 2500, 4000 series routers, Cisco MDS 9513, 9509 and 9506.MCData 64M Connectrix switches, Brocade 5000 series.
PROFESSIONAL EXPERIENCE:
Confidential
Storage Engineer/Consultant
- Project managed Cisco USC deployment working with internal team members and line of business meeting strict deadlines for implementation and delivery.
- Worked on storage migration projects,, deployments and provisioning on EMC VMAX/DMX and Netapps 3170/6XXX
- Provisioned storage on HP3PAR , Hitachi AMS//USP-V/HDP, IBM XIV
- Handled LOB Request and comply with Change Management Tools and processes
- Worked on command line for zoning Cisco/Brocade fabrics.
- Provided production support to Storage operations on EMC VMAX and Netapp Filers/vfilers with SA,s and DBA on troubleshooting performance issues on all OS platforms
- Tested IBM XIV replication as well as various Flash technologies with storage engineering such as Violin Memory and Pure Storage.
- Create efficiencies in existing storage deployment procedures and make modifications to pre-scripted templates to automate storage provisioning.
- Worked with IT Risk Management to document best practices for the team
- Proactively analyzed potential issues searching for ways to mitigate future risk
- Acted as a business liaison, translating business needs to technical requirements and providing point of contact to business and project managers during high impact incidents.
Confidential
Senior Storage Engineer/ Project Manager SAN/NAS/Virtualization Media Works
- Maintaining a total storage footprint of 6 PB of Enterprise Storage supporting Oracle RAC Clusters SQL Clusters.
- Led 7M EMC Tech Refresh Migration Project consolidating 34 Legacy Clariions to 5 VNX/VPLEX 7500/5500 across three locations,
- Worked with EMC team , residents and SME for EMC VNX and VPLEX to complete a 700 server storage migration .
- Architecting SAP Storage environment on Netapp 6080 core filers and EMC VNX 7500 and 5300 systems.
- Completed Netapp Dynamic Data Center migration project moving current users department shares from existing Netapp footprint to new Netapp Enterprise class filers, building vfilers using snapmirror technology for remote replication.
- Project managed set up of a new Data Domain environment working with data protection consultants and backup engineer in creating backup, restore compression methodologies using Netbackup Data Domain.
- Worked on TSM 5.5 upgrade to 6.1 and decommission IBM tape library for tech refresh project on satellite TV stations.
- Lead engineer in the design and implementation of new Netbackup 6.5 backup infrastructure using DataDomain and ADIC devices as targets. Infrastructure consists of multiple Netbackup domains in different sites across the country
- Troubleshoot vfiler and multistore issues on specific department shares and business application groups.
- Manage storage availability, connectivity and provide Level 3 4 support on performance issues from the filesystem through to the physical drive.
- Recommending maintenance and code upgrades of all storage devices and associated software.
- Manage a backup team that manages backup infrastructure in the Enterprise. Tasks include but not limited to Veritas Netbackup 6.5.4, 5.1 MP7 Support, troubleshooting failed jobs, managing ADIC I2K Scalar libraries, enterprise wide restores as well as configuring Master and Media servers for offsite storage.
- Work directly with Business Units to create and manage custom daily reports using Symantec Opscenter Analytics.Assisting team members with the creation of standards and procedures governing the install, configuration and operational handoff of all storage platforms.
- Driving automation on SAN Refresh projects.
- Assisting with the continuous analysis of the groups' processes to drive efficiencies.
- Performing a POC on new Storage arrays such as IBM SVC, XIV ,HP 3PAR and EVA systems.
- Producing metrics for Senior Management in order to gauge the effectiveness of the group.
- Writing and publishing technical Standards.
Confidential
Associate Director - Enterprise Storage Management
- Local lead responsible for performing weekly changes, which includes storage provisioning, allocation, break fix, emergency issues on EMC Symmetrix 8830, DMX 2000, DMX 3, DMX 4 VMAX Clariion CX 600, 700, CX380, EMC NAS Celerra, Netapp R200 and F960 NAS filers, Cisco MDS Mcdata switches.
- Local PPO Principal Product Owner for Centera support and Itochu switches at two locations working with Global Centera Storage lead and Storage engineering on tech refresh and data center migration.
- Responsible for performance management monitoring alerts through ECC on dedicated EMC frames for Exchange environment, sending out weekly performance graphs on Exchange frames to upper management for the month end stability meeting.
- Responsible for driving weekly EMC work meetings working with the EMC CE, SAM, and Account Managers on requirement and follow ups on existing storage issues and weekend work.
- Responsible for changes adding, reclaiming storage from Symmetrix 8830 Frames as well as Clariion CX 600/CX300 CX380.
- Maintaining project plans, coordinated meetings with all stakeholders, conducted tests, identified prerequisites, documented technical procedures, and monitored the implementation phase of various storage related projects like ECC Centrastar.
- Writing scripts in for SRDF operations using Symcli.
- Created various scripts using SYMCLI for reporting.
- Worked with SA's on replication and migration projects between Symmetrix and Clariion Frames using EMC Open replicator and SAN copy.
- Worked with SA's on setting up SRDF, BCVs and clones for their applications on DMX Frames.
- Swapped R1/R2 attributes of Devices
- Worked with PMs on taking over storage projects and driving them myself working with production management team and SA Managers.
Confidential
Member SAN Storage Team/Consultant
- Support a 2 Pb storage environment with over 100 Clariion frames.
- Responsible for supporting a whole business division, working with divisional Systems Administrators on their application requirements as to which storage technology best fits their environment.
- Proposing storage architecture layouts through Visio drawing on their SAN NAS infrastructure and backup /restore procedures.
- Assisted Storage Engineers in documenting the disaster recovery plans and setting up SRDF R1 R2 relationships across remote locations.
- Participated in Disaster Recovery testing for various business divisions using SRDF and developed documents for Storage policies procedures
- Develop procedures and practices to manage and report on the performance of the Storage environment in order to meet all required service level agreements
- Develop, document and distribute production operational processes to ensure the availability and reliability of the Storage environment
- Played a major role in the data center migration project coordinating with EMC on Storage frames being physically moved from one site to another summer 2004.
- Responsible for ordering Cisco MDS switch for additional port capacity and increase the core edge switch setup, create ISL between multiple SAN switches network connection on Non-Trading floors during post move surveys.
- Created documentation for Clariion flarecode upgrade procedures on CX600 and CX 700 for SA..
- Set up host based replication on file system in Celerra both for UNIX and Wintel servers.
Confidential
Technical Support Engineer level 3
- Customers: Bank of New York, Wachovia, Bank of America, J J, Aventis, General Motors
- Resolve complex SCSI and Fibre Channel related issues and testing them in a SAN Environment.
- Responsible for supporting FC-9000 128port Fiber Channel Directors to Fortune 500 companies such as Helped field engineers troubleshoot CSU/DSU, switches and directors.
- Responsible for supporting FC-9000 128port Fiber Channel Directors to Fortune 500 companies such as Bank of New York, Wachovia, Bank of America, J J, Aventis, and General Motors.
- Dial into 2700 remote matrix switches and troubleshoot customer issues
- Respond to server alarms and participate in the technical escalations process during major outages.
- Provide timely and appropriate preventive maintenance activities according to equipment specifications while utilizing appropriate system error logs.
- Act as a liaison between the customer IT group and Engineering to resolve technical problems.
- Support 8200 Channel Extender and document the problem in a custom built in house database.
Confidential
Technical Support Engineer
- Intensive work with Raid 4, RAID DP volumes, quotas and related SAN disk storage issues.
- Worked within a team environment analyzing isolating and resolving customer issues dealing with SCSI, Brocade Switches, Fiber Channel, as well as backup systems, NDMP, Snapshots
- Handled calls from customers regarding MS-Exchange setup and configuration with the NetApp filer
- Provided customer support: phone, email and web support to customers.
- Troubleshoot filer hardware, software and customer networks.
- Handled high priority issues for large companies including fortune 500 companies Cisco, NASA using Windows 95/98/NT, 2000, PDC, WINS servers, Windows Unix Security, Sun Solaris, HP UX, HP Open view
- Provided customer support, Unix Security
Confidential
UNIX System Analyst
- Supported enterprise 7 24 TCP/IP based networks/systems to Wall Street Brokerage Firms
- Performed system administration on Sun Solaris server farm.
- Performing daily and weekly backups on NT/Sun/HP UX servers using Legato Networker 6.1.
- Troubleshot Dell 1300 and NCR 35XX servers running SCO V.
- Troubleshot Cisco 4000 Distribution routers, Cisco 2500 and 7000 series routers.
