It Business Manager Resume Profile
5.00/5 (Submit Your Rating)
Richmond, VA
Summary
- Proficient in applying appropriate information technology skills to solving information systems security problems
- Routing and Switch protocols: BGP, EIGRP, VLAN, CDP, VTP, STP, RIP, RSTP, WLAN MPLS
- Knowledge of the Internet and its workings DNS, Security-IP Routing, HTTP, VPN, Email Routing, SPAM, etc.
- Design, setup and configure complex switching environments
- Good experience in installation, configuration, troubleshooting of CISCO routers like 2800, 3750, 2900, 7301, 7600,
- Experience in Network Support, Design and Implementation
- Provides team support and process improvements through individual contribution
- Ability to demonstrates knowledge and skills in auditing and evaluating information systems security for legal and regulatory compliance
- Applies industry standards and practices to assess security risks and enforce security policies for user organizations
- Ability to evaluates technical requirements, features and capabilities of systems software, equipment and services for systems security solutions
- Demonstrates competencies in configuring systems and protocols to implement and enhance security for information systems for user organizations
- Configure, content and browsing the Web Privately and Securely using Safari
- Proficient with Microsoft office
- Provided computer help desk support via telephone communications with end-users.
- Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists.
- Troubleshoots malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
Skills:
- Linux, Windows and Servers, Command Line Interface, Active Directory, Kerberos, Mac, WSS, Twisted Pair Cabling,
- Routing Switching, Ethernet, Sub-netting, TCP/IP, LAN/WAN, VPN, Patch Panels, Network Security, Packet Analyzer, Wireless,
- Cisco Works VMS, CS Mars, Cisco Security Manager, Microsoft Visio, Microsoft Office suite, Microsoft Project, Exchange, HTML, Macromedia Suite, Joomla Web Creative suite.
- MS Office, VMWare, MS Project, Wireshark, Ethereal, SQL Server,
Work History:
IT Business Manager
Confidential
- Purchase, Repair Sales of Laptops, Desktops Computers and Cell phones
- Purchase and Install CCTV systems in homes and private businesses
- Removal of antivirus in computer systems
- Configure home network systems
- Supply of computer systems and Accessories
- Repair and Install printers in private home networks
- Repairs and Replace Laptop and cell phone screens
- Troubleshoots, Install upgrade windows operating system in computers
- Replace Hard Drives and Memories in computers
Installation Analyst/Desk side Support
Confidential
- Performed analysis, testing and installing of computers and large hardware systems, connects PCs in a network and sets up peripheral equipment, hardware components and allied devices.
- Load software programs/packages and utility applications, install operating systems, establishes email accounts and IP addresses, and carries out upgrades of memory and hard drive systems.
- Install equipment for end-user by following defined steps
- Provided computer help desk support and technical training on hardware/software to end users.
- Documented help desk tickets/resolutions, and provided overall assistance in daily administration of a Novell Netware 4.11 Network.
- Performed set-up, break-down, and transport of equipment on an as-needed basis.
Confidential
Correctional Officer
- Supervise inmate in housing units and those segregated for administrative or punitive measures
- Maintain security and inmate accountability to prevent disturbances, assaults and escape
- Maintain record of all supplies and other items: maintain and demonstrate proficiency in the use of fire arms, restraint methods and equipment and emergency measure
- Maintain knowledge of communication and other electronic equipment, instruct inmate in the proper care and use of institutional equipment
Confidential
Waste Water operator/Mechanic
- Install, maintain and perform preventive measure on a wide variety of equipment, such as air compressors, waste Water plant, boilers and pumps.
- Modify plant plumbing system to control process efficiency
- Conduct periodic wedge reading
- Take inventory of chemicals and fax report to headquarters
Confidential
- Disassemble machinery/equipment to remove parts and make repairs.
- Examine parts for defects, such as breakage or excessive wear.
- Clean, lubricate, or adjust parts, equipment, or machinery.
- Repair maintain the operating condition of industrial production and processing machinery.
- Reassemble equipment after completion of inspections, testing, or repairs.
- Record repairs and maintenance performed.
- Study blueprints/manufacturers' manuals to determine correct installation and operation of machinery.
- Analyze test results, machine error messages, and information obtained from operators to diagnose equipment problems.
- Record parts and materials used. Order new parts as necessary.
