We provide IT Staff Augmentation Services!

It Business Manager Resume Profile

5.00/5 (Submit Your Rating)

Richmond, VA

Summary

  • Proficient in applying appropriate information technology skills to solving information systems security problems
  • Routing and Switch protocols: BGP, EIGRP, VLAN, CDP, VTP, STP, RIP, RSTP, WLAN MPLS
  • Knowledge of the Internet and its workings DNS, Security-IP Routing, HTTP, VPN, Email Routing, SPAM, etc.
  • Design, setup and configure complex switching environments
  • Good experience in installation, configuration, troubleshooting of CISCO routers like 2800, 3750, 2900, 7301, 7600,
  • Experience in Network Support, Design and Implementation
  • Provides team support and process improvements through individual contribution
  • Ability to demonstrates knowledge and skills in auditing and evaluating information systems security for legal and regulatory compliance
  • Applies industry standards and practices to assess security risks and enforce security policies for user organizations
  • Ability to evaluates technical requirements, features and capabilities of systems software, equipment and services for systems security solutions
  • Demonstrates competencies in configuring systems and protocols to implement and enhance security for information systems for user organizations
  • Configure, content and browsing the Web Privately and Securely using Safari
  • Proficient with Microsoft office
  • Provided computer help desk support via telephone communications with end-users.
  • Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists.
  • Troubleshoots malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

Skills:

  • Linux, Windows and Servers, Command Line Interface, Active Directory, Kerberos, Mac, WSS, Twisted Pair Cabling,
  • Routing Switching, Ethernet, Sub-netting, TCP/IP, LAN/WAN, VPN, Patch Panels, Network Security, Packet Analyzer, Wireless,
  • Cisco Works VMS, CS Mars, Cisco Security Manager, Microsoft Visio, Microsoft Office suite, Microsoft Project, Exchange, HTML, Macromedia Suite, Joomla Web Creative suite.
  • MS Office, VMWare, MS Project, Wireshark, Ethereal, SQL Server,

Work History:

IT Business Manager

Confidential

  • Purchase, Repair Sales of Laptops, Desktops Computers and Cell phones
  • Purchase and Install CCTV systems in homes and private businesses
  • Removal of antivirus in computer systems
  • Configure home network systems
  • Supply of computer systems and Accessories
  • Repair and Install printers in private home networks
  • Repairs and Replace Laptop and cell phone screens
  • Troubleshoots, Install upgrade windows operating system in computers
  • Replace Hard Drives and Memories in computers

Installation Analyst/Desk side Support

Confidential

  • Performed analysis, testing and installing of computers and large hardware systems, connects PCs in a network and sets up peripheral equipment, hardware components and allied devices.
  • Load software programs/packages and utility applications, install operating systems, establishes email accounts and IP addresses, and carries out upgrades of memory and hard drive systems.
  • Install equipment for end-user by following defined steps
  • Provided computer help desk support and technical training on hardware/software to end users.
  • Documented help desk tickets/resolutions, and provided overall assistance in daily administration of a Novell Netware 4.11 Network.
  • Performed set-up, break-down, and transport of equipment on an as-needed basis.

Confidential

Correctional Officer

  • Supervise inmate in housing units and those segregated for administrative or punitive measures
  • Maintain security and inmate accountability to prevent disturbances, assaults and escape
  • Maintain record of all supplies and other items: maintain and demonstrate proficiency in the use of fire arms, restraint methods and equipment and emergency measure
  • Maintain knowledge of communication and other electronic equipment, instruct inmate in the proper care and use of institutional equipment

Confidential

Waste Water operator/Mechanic

  • Install, maintain and perform preventive measure on a wide variety of equipment, such as air compressors, waste Water plant, boilers and pumps.
  • Modify plant plumbing system to control process efficiency
  • Conduct periodic wedge reading
  • Take inventory of chemicals and fax report to headquarters

Confidential

  • Disassemble machinery/equipment to remove parts and make repairs.
  • Examine parts for defects, such as breakage or excessive wear.
  • Clean, lubricate, or adjust parts, equipment, or machinery.
  • Repair maintain the operating condition of industrial production and processing machinery.
  • Reassemble equipment after completion of inspections, testing, or repairs.
  • Record repairs and maintenance performed.
  • Study blueprints/manufacturers' manuals to determine correct installation and operation of machinery.
  • Analyze test results, machine error messages, and information obtained from operators to diagnose equipment problems.
  • Record parts and materials used. Order new parts as necessary.

We'd love your feedback!