Qualifications:

• Human Resource Professional with extensive experience in manufacturing, distribution, retail and employee/labor relations.
• Proven leadership skills with the ability to communicate effectively at all levels within the organization.
• Committed to integrity and a high degree of professionalism.
• Demonstrated interpersonal effectiveness in progressively responsible positions.

Experience:

2008-Current: Confidential, Grand Rapids, Michigan
Human Resource Manager

• Responsible for all aspects of Human Resources including FMLA,W/C, STD, LTD, Recruitment for over 475 employees
• Designed and implemented an attendance policy.
• Implemented 3rd party administration of FMLA
• Assisted with corporate benefit programs and design.
• Employee and labor relations.
• Compensation analysis study to develop a wage strategy competitive within the market and within Knoll.
• Union contract negotiations, ratification, interpretation and implementation.
• Consolidated departments (25 to 8) and classifications (88 down to 21) resulting in operational efficiencies through reduction of job bid process, flexibility in the utilization of the workforce.
• Developed and analyzed current labor agreement
• Implemented a successful labor strategy resulting in concession bargaining, tiered wage structure, voluntary separation program.
• Currently working through extreme downsizing ( 475 down to 150 by year end) and product movement to other sites.

2005-2008: Confidential
Human Resource Manager/VP Human Resources

• Responsible for all aspects of Human Resources including all employee and labor relations, recruitment, policy administration and definition, safety and medical staff, payroll and security for over 1600 employees and 7 off-site close geographical locations.
• Implemented Truck Operating System for office and indirect for the Human Resource Department, Thomas Bus took the gold within the Daimler Company's.
• Quality Training team sponsor resulting in improvements in training, quality and employee commitment by over 15% through redesigning and adding innovative interactive training programs.
• Employee and labor relations including employee events, Team Building programs, United Way, Healthy Living programs
• Administered corporate Employee Performance System for Thomas Built bus
• Facilitated the implementation of the B.E.S.T. safety program and safety team sponsor
• Union contract negotiations, ratification, interpretation and implementation. First contract for newly organized facility.
• Managed decertification vote process at Thomas Built Bus
• Defined practices and implemented process improvements
• Reduced FMLA absences by 55% the first year through active case management and TPA.
• Negotiated health care benefits and maintained 7% rate for 2006.

• Member of the Executive support team responsible for providing human resource expertise to the Executive and General Managers for the corporate office and five off-site locations.
• Designed and administered all corporate benefits.
• Compensation research and analysis resulting in implementation of a new corporate compensation system.
• Developed and standardized company policies and procedures to maintain compliance with legal and governmental regulations.
• Researched and enacted an organizational development and skill assessment program.
• Partnered with various business units to assist with their business/employee development and strategic planning.
• Reviewed and implemented new goal based performance system designed to improve communications and performance between management and employees.

Key Accomplishments:

• Negotiated health care package providing a 20% reduction in premiums the first year and controlled health care costs to an average of 2.5% in subsequent years.
• Implemented benefit eligibility requirements saving the company over $50,000.00 annually.
• Reduced legal fees by over $200, 000.00 through being a resource to the supporting management of various labor laws.
• Managed all workers compensation claims enabling the company to experience minimal (1%) premium increased for over two years.
• Reduced payroll labor costs by 75% through internet based time and attendance/payroll system
• Created and wrote company policies and procedures to produce a professional corporate handbook.
• Expedited the hiring process by 25% through a pro-active recruitment plan which identifies qualified candidates prior to position openings.

1999-2000 Confidential, Michigan
Human Resource Manager

• Administration of all human resource programs.
• Advised and counseled management of 3 off-site locations regarding employee/labor relation issues.
• Managed all worker compensation claims.
• Directed recruitment efforts to effectively fill open positions expeditiously.
• Developed and implemented company policies and procedures.
• Administration of union contract including negotiation research and arbitration preparations.
• Created safety training programs to meet OSHA compliance standards.
• Represented the company in MESC and arbitration hearings.
• Maintained and provided guidance to the management in preparing employee performance appraisals.

Key Accomplishments:

• Reduce workman's compensation costs from over 50% through aggressive case management.
• Implementation orientation and training program resulting in reduction of turnover by 20%.
• Enhanced working relationship with hourly bargaining unit employees resulting in overall reduction of grievance caseload by 65%.

• Responsible for contract administration and interpretation for over 4000 members.
• Provided guidance and advice to management and union members.
• Supervised and trained over 40 union stewards in up to 42 locations throughout Michigan.
• Reduced grievances by over 50% through improved communication between management and labor.
• Negotiated and ratified collective bargaining agreements.
• Facilitated employee grievances and representation of arbitration cases.
• Knowledgeable with all applicable labor laws.

• Managed human resource department over 1,000 employees in a 42-store retail organization.
• Employee/labor relations including contract interpretation and administration.
• Responsible for all recruitment
• Managed the company's workers compensation claims and analysis.
• Supervised lead accounting staff in over 42 stores.
• Performed internal accounting audits in all office and store operations..

Education:

BA Business/Human Resource Management
Certified Labor Relations Professional (CLRP)
Labor Law Study Certificate
Dale Carnegie Communication/Leadership Certificate
Human Resource and Organizational Leadership course Disney Institute
SHRM Conferences and educational seminars.