Marketing Manager Resume
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OBJECTIVE: Work in a dynamic environment that best utilizes my organizational skills. To be a creative team player who is a quick learner, meets deadlines and has the ability to work with all levels of personnel.
EXPERIENCE: Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, Adobe Photoshop, Microsoft Outlook, JD Edwards System, AS 400, Hyperion Enterprise 5.1, Cognos
EDUCATION: Course: Hyperion Enterprise 5.1 8/01
EXPERIENCE:
07/98 Present, confidential,USA
Marketing Manager/Executive Assistant/Office Manager
- Provide Executive level support to CEO, CFO and Regional Presidents
- Responsible for the compilation, maintenance and distribution ofvarious sales and marketing reports and quarterly statements, and margin analysis for customers and vendors, i.e., Wal*Mart, Macys, VF Services
- Extensive international and domestic travel coordination
- Organize Global Sales meetings both in and out of the US
- General Bookkeeping to include managing all accounts payables, accounts receivables working with both US controller and outside accounting firm
- Office administration including payroll, timesheets, salary increases, terminations, new hires and general operations
- Develop and maintain custom company global CRM system
- Prepare bids, RFQ and RFI’s
- Prepare and track budgets, rebates and commissions
- Product catalog development including content, typesetting, formatting, proofing and final approval.
- Handle escalated customer service issues, direct and indirect customer service support
- Create all power point presentations for both internal and external meetings
- Manage Social Responsibility program for the Americas
Confidential,NJ
Sales / Marketing Coordinator 11/01 05/05
- Collect and analyze sales data to evaluate current sales goals.
- Calculate sales commissions, customer rebates and product forecasts for our worldwide supply chain.
- Collect, manage and maintain Global Account Management process
- Identify market trends, research sales variances, interpret results and recommend course of action.
- Monitor customer trends from a data standpoint to support the account manager and maintain business flow.
- Gather and assemble background information and analyses as needed to develop briefs, collateral materials, customer presentations, corporate reporting, etc.
- Liaison to advertising agency, preparing analytical reports, coordinating direct mail campaigns, product catalogs, event planning, and budgeting.
- Create marketing brochures and handouts for sales force and customers.
- Coordinate Worldwide Sales Meetings for 120+ employees
Hyperion Administrator 03/01 11/01
- Maintenance of the Tyco Plastics & Adhesives Hyperion Enterprise databases for internal and Tyco driven system improvements
- Standardized and ad-hoc Hyperion-based reporting and analysis
- Installation of Hyperion Enterprise at Tyco locations worldwide Training and support of Hyperion Enterprise users.
- Coordinate Plastic & Adhesives monthly financial close
- Provide Administrative Support for the President, Executive VP, VP of Sales and Marketing and the Marketing Department
- Various word processing, Spreadsheets / Presentations / Correspondence
- Coordinate Marketing promotions / projects
- Prepare JD Edwards analysis reports of sales by territories, representatives, product activity and region of distribution
- Track departmental Capitol Expenditure Reports, expense budgets and R& D projects
- Maintain company wide quality control procedures and logs
- Price increase analysis
- Travel arrangements, group calendars
Confidentail, NJ
Administration / Customer Service Manager 2/96 3/98
- ISO 2000 Certification
- Administrator for sales management database program Tele-magic
- Revise existing procedures for efficiency
- Manage staff of 8 Customer Service Representatives
- Track customer issues, phone logs
- Maintain current account listings
- CSR merit appraisals