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Receptionist Resume

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San Antonio, TX

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Qualifications Summary

A Customer Service, Data entry, and Receptionist professional experienced in working in a fast paced environment demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interacting with individuals of all levels. Detail-oriented and resourceful in completing all job duties; able to mult-task effectively. Capabilities included:

  • Appointment scheduling.
  • Answer multi-line telephone to screen, forward and take messages.
  • Intermediate computer skills
  • Hear and resolve complaints from customers, patients, and public.
Professional Experience

Confidential, Springfield, MA
2011-Present
Co-Owner

  • Coordinate all office duties.
  • Maintain all business records.
  • Make daily phone calls to potential clientele.
  • Process and satisfy all customer requests.

Confidential, Springfield, MA
2010 to 2010
CSR I

Insurance Claims
Received over 100 calls a day
  • Responsible for making the first report for the clients claim.
  • Documenting the incident detailed for the claim adjuster.
  • Evaluate clients claim and assist them with options in health care, emergency companies, and rentals.

Confidential, Princess Anne, MD
2009 to 2010
Receptionist

  • Monitored traffic within the girls dorm.
  • Fill out incident report sheets, assisting residents with any problem.
  • Assist the director with filing, data entry, and organization,

Confidential, Springfield, MA
2009 to 2009
Data Entry

  • Assist the Workforce Development team with projects for students.
  • Used MS programs to complete data entry work.
  • Filing and data entry

Confidential, Springfield, MA
2008 to 2009
Cashier

  • Displayed excellent customer service for customers.
  • Complete cash order and managed a register effectively.

Education

The University of Texas at San Antonio-San Antonio
Springfield Technical Community College-Springfield
University of Maryland: Eastern Shore-Princess Anne
On-the-job training for Customer Service

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