Administrative Technician Resume Profile Largo, MD - Hire IT People

Career Overview - Administrative Professional with over fifteen years of experience. Skilled in customer service relations, office management, detailed oriented, resourceful in problem solutions. Focus on exemplary customer service, professionalism, front office organization, and safety and security techniques. Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint. Eager to serve in a diverse community.

Experience

Administrative Technician

Confidential

Front office receptionist greeting visitors in a courteous and professional manner.
Answer telephone in a service-minded way explaining in detail the services and who to contact.
Provide correct and accurate information being knowledgeable of all public services the county provides to the communities, as well as providing alternate contact numbers.
Develop spreadsheet and update the Community Partners List of over 800 people to verifying snow routes, contact information for snow/ice removal while answering any questions they may have.
Filing confidential human resource documents in a timely manner being careful to shred any extra documents.
Update any new policies and procedures into the policy and procedures manuals.

Confidential

Greeted new service representatives communicated with various outside organizations representing DCH to customers, the public and other external sources by telephone and email. Answered incoming calls in a pleasant manner asked questions as appropriate provided resource information and/or directed to appropriate parties took accurate and complete messages.
Compiled data from a variety of resources in preparation of monthly JACHO audit using Excel spreadsheet.
Procurement of supplies using DCH account codes took inventory and reconciled.
Processed reimbursement expenses and travel authorizations via PaperStore Document Manager Software tracked follow-through to completion.
Maintained confidential staff files and updates.

Administrative Technician

Maintained confidential staff files and updates.
Took incoming calls while carefully listening to citizen complaints enter into Customer Care Management System creating a work order showing the specific location.
Entered labor codes in the M-Track system for payroll and leave tracking provided leave balances to staff when requested.
Distributed payroll checks/stubs while verifying identification and signature.
Notified managing authority of employee accident/injury processed accident/injury reports by gathering pertinent information from employee s and/or witnesses called Injured Workers Insurance Fund IWIF for claim number for employee's medical service reviewed packet for completeness and forwarded to Employer-Employee Relations Office EERO .
Posted all incoming job listings and test examination schedules.
Worked independently and as a team member to perform duties.

Administrative

Transcribed patient reports, memos and manuscripts.
Procurement/reconcile office supply orders.
Provided administrative/clerical support to Administrator, Dept. Director and Chief Therapist.
Verified credentials, training records references of faculty applicants according to procedural manual.
Processed payments for medical licensure/memberships/subscription forward to Accts Payable.
Processed new hires while creating departmental personnel file processed terminations papers, forwarded to Human Resources for exit interview.
Maintained departmental personnel files.
Supervised medical secretaries performed annual evaluations and counseling supervised workstudy students, verified and signed timecards.
Calculated weekly timesheets for Payroll processing distributed checks/stubs verifying identification.
Coordinated travel arrangements processed reimbursements.
Petty cash custodian.
Coordinator, Radiation Medicine Training Program.
Gathered/created files of residency applicants via the Electronic Residency Application System ERAS provided directions/instructions for selected applicant interviews.
Processed residency new/renewal/termination contracts.
Liaison with Graduate Medical Education Dept. and Hospital Administrator.

Computer Skills

Microsoft Word, Excel, PowerPoint, Outlook Email Programs Internet Research Document Scanning Transcription various Photocopiers and Fax Machines and maintenance Downloading Images from Digital 3Cameras/Internet Calculators.

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Administrative Technician Resume Profile

Largo, MD

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