Professional Summary

• Coached numerous teams over 6 - 7 years with various experience and agile maturity level.
• Empowered teams by guiding and educating them on how to sort through cross-team dependencies, inter-team coordination, and department / program level roadmap discussions with business and internal IT stakeholders
• Leveraged scrum rituals and metrics to increase visibility transparency at the program level encouraged discussion among internal resources to resolve challenges in a self-organizing fashion.
• Facilitated workshops and discussions to generate new ideas about development among Scrum masters via Scrum master Forum.
• Facilitated use of other Agile practices such as XP and Kanban to make effective use of Pair Programming, TDD, CI and limit WIP.
• Observed as coacheffectiveness with focus on Scrum Masters, Product Owners and Development Teams to ensure the Agile Principles and Manifestoes are respected and followed.
• Observed rituals / scrum ceremonies daily stand-ups, sprint planning, sprint reviews, Retrospectives, and release planning to provide feedback to scrum masters, team leaders and other stakeholders regarding facilitation strategies.
• Helped team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics that help team / PO improve every Sprint / Release.
• Coached, mentored Scrum Masters, Teams and PO's on How to focus on Sprint Goals and effectively deliver high value every sprint by meeting the commitments, true Definition of Done and with zero defects.
• Helped Enterprise with Agile community of practice and Agile Governance in United health Care. Was instrumental in designing a course that fit's UHG Standards without compromising agile values.
• Coached Product owners understanding their Roles / responsibilities in an Agile world. Helped business understand on How to write User Stories, Acceptance criteria, Story Acceptance and value of being part of the team. Helped PO's understand agile metrics for Reporting purpose. How to PLAN an Agile Release s effectively using Story points.

Work Experience

Confidential

Agile Coach

• Mentored mid-level-functional managers to understand new performance opportunities and expectations within the new agile paradigm, including:
• Articulating the greater opportunities to truly manage their staff to higher performance.
• Counseling managers to resist the desire to micro-manage their SCRUM team
• Staff and to entrust their staff to work as team players, delivering quality each sprint.
• Guiding managers to shift their time talent towards planning critical mid and long term business, application, and architectural needs.
• Lead the development of a Kanban SDLC that meets the companies specific organizational requirements in a distributed workforce model.
• Delivered SCRUM and Kanban training in the following disciplines:
• - Introduction to Agile,SCRUM, Kanban and XP
• - Advanced Product Management to help them Agile world
• - Scrum Master Deep Dive
• - High Performance Agile Metrics using Rally

Confidential

AgileCoach, Agile Auditor

• Agile Coach for Two Agile teams of 5-7 members each one team for Android, other team for iOS
• Facilitated the work of consultants to migrate website designed for Mortgage applications from desktop to both iOS and Android platforms
• Mobile application transition from Desktop for Customers to engage and expand their business remotely.
• Duties involveFacilitating collaboration meetings with Product owner and Actual user on what is MVP. Helping business groom/refine Product backlog and establish release Goals. Helping Business and Team Collaborate. Facilitate Scrum Ceremonies to establish value driven sprints.

Confidential

Agile Coach, Trainer, Scrum Master

• Agile Coach and facilitator for Five Scrum teams of 7-10 members each, with focus on guiding the teams towards improving the existing workflow on Predictive modeling project for claims insurance.
• Coached and mentored 10-12 Project Managers/Leads as Scrum Masters in the product team.
• Instrumental in implementing customized Agile Play book Agile Governance that meets CHUBB standards to ensure consistent Agile adoption across the teams
• Small workshops for Business teams to understand Art and Science of creating Agile Stories from BRD's. Business Requirement Document
• Responsible for managing dependencies between other scrum teams Scrum of Scrums and third parties and also the other non-agile waterfall teams
• Managed the work of consultants, allocating and utilization of resources in an efficient manner by maintaining a co-operative, motivated successful team
• Resolved cross-functional issues at project level by active communication
• Implemented Scrum and Kanban Values and roles

Confidential

Agile Coach, Scrum Master

• Facilitated as Scrum Master on 4 different initiatives.
• Strawberry 4 Collocated teams, 7-10 members each, Duration - 9 Months
• Optum Cloud 3 Collocated teams, 7-10 members each, Duration - 4 Months
• My Custom Health SHOP functionality for Retiree Exchange - 3 Collocated teams, 7-10 members each. Duration - 7 Months
• Private Active Healthcare Exchange 2 Collocated teams, 10 members total. Duration 4 weeks - handed over to another Scrum master.
• Coached Agile practices and encouraged adaptation and iteration having an environment that fosters Agile / XP.
• Provided thought leadership around Agile, XP and Kanban best practices to internal teams and management
• Fine-tuned Agile processes to deliver successfully within the corporate culture
• Worked with leadership to encourage building re-useable elements and use engineering best practices with Continuous Integration, automated testing, etc.
• Awarded Achievement Award twice in one year for delivering high visibility project on time, Under budget with zero defect that exceeded business expectations and also for helping UHG in various Agile / Scrum related initiatives.
• Implemented Kanban effectively with the Web Services team, which dramatically increased their collaboration.
• Founder of Scrum Master Forum in United Health care to help collaborate Agile Scrum masters / coaches from various groups to share their experiences and achievements.
• Coaching teams to effectively use Agile tools such as Rally, Pivotal tracker
• Facilitated Backlog grooming sessions with Product owner, which helped in effective sprint planning sessions.
• Using LEAN concepts helped product owner understand Value driven iterations which helped business at an Enterprise level MOSCOW
• Accurately provided agile metrics to help maintain Quality, Cost and Time under control.

Confidential

Agile Coach, Trainer, Scrum Master, Project Manager, Lead Developer

• Coached and mentored three Agile teams, 5-7 members each and provided constructive performance feedback
• Worked on various value driven initiatives for 12 years in UPS.
• Trained Scrum and managedfive teams in Agile techniques and practices
• Tracked and reported status and other metrics against goals on an ongoing basis
• Managed offshore teams in different geographical places
• Primarily used Rally to manage Agile Projects and MS Project for Waterfall.

Confidential

Project Lead

• Designed and planned a system to manage hazardous and non-hazardous waste
• Assisted in planning project, resources, budget, and time schedule and risk analysis chemical that are used during power generation
• Managed Java / C development and QA teams with SDLC to deliver features
• Planned, developed and carried out product development strategy

Confidential

Product Manager

• Implemented and deployed projects for multiple divisions spanning across functionality and releases
• Facilitated planning, communication, training, technology configuration, and measurement for each deployment
• Participated as a part of a team developing effective implementation strategies to deploy our software across large and complex organizations with thousands of users
• Monitored software usage and adoption reports to identify trends and issues

Confidential

Senior Programmer Analyst

• Analyzed problem areas, designs and implemented system improvements
• Trained and prepared instructional material for operations and users
• Designed, programed, tested, implemented and documented program logic
• On-call 24 x 7 support