OBJECTIVE: To obtain a challenging position problem solving and customer service utilizing collaboration and facilitating within a team environment, through the utilization of strong communication skills, and great work ethic.

SUMMARY: Accomplished confident technical professional with over 10 years' experience in broadened areas of technology, customer service and problem solving, in areas of data center and cloud infrastructure, automotive, aerospace, manufacturing, and inspection gauging equipment. A very personable, well-articulated, persuasive individual that is result motivated by resolving pain points, solutions, and performance to achieve the best optimization, high availability and business continuity. Great with all communication and facilitating with senior management, engineers, and team members. Truly enjoy helping in all areas of training and explaining technical solutions, strategies, and capacity planning. Strong decision-making and leadership.

EXPERIENCE:

Confidential

• Working with client upper management, engineers, and internal team members for technical overview to understand the ultimate goals and requirements. To provide solutions with the most optimum, efficient, secure, scalable, high availability, fail tolerant and stable.
• Solution upgrades, performance and capacity planning, migrations, and problem solving as a subject matter expert throughout the process, assessing the technical and product options and providing architecture, and configuration options.
• Translating technical and business requirements to proposals, quote/ configurations, diagrams, SOW's when needed and master service agreements.
• Assisting or providing presentations on proposed solution and configuration, in person or webinar. Understanding the audience by discussing high level or granular.
• Participating in product development, new or updated reference architecture, product and solution overview write-ups.
• Keeping up on the latest technology and cloud of offerings.
• Some areas of expertise performed in this role: Microsoft, Linux, Oracle, Magento, Intershop, Virtualization VMware/ Hyper-V , Private Hybrid Clouds, SAN NetApp/EMC/Dell , Database SQL, Oracle, MySQL Backup, Multiple methods of Disaster Recovery replication, HA/ Failover etc. , Networking, Virtual Desktop, Amazon Web Hosting/ Azure and more.

Solutions Engineer

• Gathering client site statistics and information. Analyzing and cross referencing the data to create the most accurate solution recommendation. Then providing a solution proposal with the specifications, optimization strategy and how it was determined.
• Assisting clients with sizing, recommendations, services, support, and management on hosting and colocation solutions for applications, database, web, e-commerce, ERP and more.
• Hit 5 company monthly sales revenue records, and 12 month sales revenue record.
• Maintained and improved customer and partnership relationships, sustaining new, repeat business and extensive referrals.

Account Executive

• Generated opportunities Ideas and assistance on efficiency and business continuity in every aspect.
• Explained technology on a high level while going over pro's con's, white boarding and web-ex. Placing the customer with the best technology making it easy for them to make a decision using Business Proposals, TCO's and ROI's tools.
• Responsible for continuing relationships generating new opportunities with organizations around the IT Data Center. Helping with Business Continuity, End User Computing Cloud Readiness.
• Areas of expertise: OEM Platforms - VMware, EMC, HP, Dell, IBM, NetApp, Cisco, Microsoft, Brocade, Citrix, VeeM, Symantec, Riverbed more Virtualization Servers, VDI Storage VMware Certified Professional Multiple Server Platforms Dell, HP, IBM UCS Centralized Storage SAN and NAS Backup Solutions and Disaster Recovery Data Domain, Avamar, HP D2D Symantec

Account Manager

• Focused around the Data Center from servers, virtualization, storage, backup disaster recovery.
• Generated business opportunities with new and former customers, creating 20 opportunities in the first 3 months. The first and only Inside Sales Rep to hit quota in this time frame.
• Helped support Account Executives with pricing out used equipment to brokers, quotes, providing product information and generating new business.
• Exceeded every quota and bonus set, promoted two months earlier from initial plan upon hiring.

Confidential

• Earned Defense Captain/ Assistant Captain for the Evansville Iceman.
• Consisted of very constraining schedule with travel, practice and training.
• Trained six days a week in the off season, 2 hours on the ice 3 hours off ice.
• 2010 Trainer
• When not playing do to an injury or off season, worked as a trainer and technical skating instructor for Professional and Amateur hockey players.

Sales Engineer

• Researched the correct Laser, Vision and/or Eddy inspection and sorting equipment for the Automotive, Aerospace and Screw Machine industry. The scope included visiting customer's facilities and obtaining samples and/or prints and working with engineers on ways to integrate our inspection equipment into their process
• Coordinated capability studies with data and screen shot images of inspection software
• Scheduled company plant visits to demonstrate and prove equipment capabilities
• Set up and worked a number of trade Shows
• Maintained and improved customer relationships, sustaining repeat business and extensive referrals. Territory covered almost half of North America.
• Exceeded quotas in both full fiscal years with the company, with over 1 million dollars revenue in new business.