Customer Service Resume Burlington, NJ - Hire IT People

Profile

Over seven years of administrative, account management, tracking, communications, leasing, business operations and database management experience.
Background gained in transportation, construction, logistics and media sectors.
Deliver world-class customer service on a consistent basis.
Exceptional communicative, interfacing and relationship-building capacity.
Proficient in Microsoft Windows 2007/XP/Vista, Office Suite, QuickBooks, web page design and AS400.

Professional Experience

Customer Service Representative, Confidential, Burlington, NJ 2010 - 2011

Ensured punctual delivery of all shipments, coordinated with Dispatch and Billing Departments and managed large volume of phone and data communications.
Oversaw key customer accounts including Pfizer, Schering Plough, Johnson & Johnson, Reckitt & Benckiser and others.

Rental Administrator, Confidential, Base, HI 2009 - 2010

Processed customer payments, vacates, move-ins, accounts receivable and payable and lease renewals.
Maintained positive working relations with military IPAC Finance Clerks and ensured accuracy of all records and legal documentation.
Coordinated between government and company owners, balanced accounts and mailed lease renewals each month.

Navy Coordinator, Confidential, Pearl Harbor, HI 2008 - 2009

Scheduled deliveries for military personnel, managed large numbers of voice/data communications and tracked shipments.
Drafted storage contracts for overseas personnel, collaborated with other departments to ensure punctual task completion and balanced accounts.
Ensured all trailers were accounted for and tracked.

Executive Administrative Assistant, Confidential, Moorestown, NJ 2007 - 2008

Collaborated with company owner on all critical business objectives.
Scheduled appointments and meetings, drafted reports regarding billboards and negotiated leases in New York, Miami and Los Angeles.
Evaluated blueprints for various locations to ensure accuracy of data and developed tracking system for all drawing changes.

Senior Auditor, Confidential, Burlington, NJ 2005 - 2007

Evaluated budgeting, coordinated with clients on accounting concerns and maintained records.

Education

Business Administration studies
Business Administration
Microsoft Office Software Applications Specialist, Dean's List graduate