Customer Service Representative Resume
3.00/5 (Submit Your Rating)
Detroit, MI
Summary of Qualification
- Work well without supervision
- Experience customers service skills with the ability to promote and cross train.
- Ability to prioritize and remain focused on the essence of an issue
- Skilled at learning new concepts quickly while working well under pressure
Key Skills
Proficient or familiar with programs, software and concepts that include:
Microsoft OfficePeopleSoft
Written Communication - 40 Wpm
Microsoft PowerPoint
Lotus Notes
Customer Service
Internet Research
Education
Communication of Media Arts
Associates in Applied Science/Liberal Arts
Major: Criminal Justice Studies
Schoolcraft College Livonia, MI
Work Experience
Confidential, Southgate, MI August 2010-November 2011
Customer Service Representative/Teller
- Review accounts for sale opportunities through product knowledge and customer relationships
- Responsible for monthly goals for Deposit accounts, loans and investments
- Maintain a cash drawer and correct balance
- Process and submission of documents through Lotus Notes, faxing and filling.
- Developing Ideas through internet research for Sales and other products
Confidential, Troy, MI August 2009-September 2011
Customer Service Associate
- Maintain sales floor and Fitting rooms
- Provide great customer service on sales floor
- Responsible for reticketing and stock of inventory
- Ring on cash register, open store accounts and process online and phone orders
- Maintain sales floor and Fitting rooms
- Provide great customer service on sales floor
- Responsible for reticketing and stock of inventory
- Ring on cash register, open store accounts and process online and phone orders
Confidential, Novi, MI, Seasonal October 2008-January 2009
Sales Associate
- Provide service on sales floor and fitting rooms
- Organize sales floor and stock rooms
- Ring on cash register
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