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Principal Consultant Resume Profile

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NY

Skills Summary

  • Nineteen years of progressive experience in Information Technology focused on architecting and delivering Microsoft based solutions.
  • Over eight years of specialization and expertise in architecting, implementing and troubleshooting Microsoft UC solutions using LCS 2005, OCS 2007 RTM, OCS 2007 R2, Lync 2010 and Lync 2013.
  • Eight years of significant focus on voice and PBX integration of Microsoft UC products with various telephony solutions including Cisco CM, Avaya/Nortel, Aastra, and various VOIP Gateways NET, Quintum, Sonus and AudioCodes as well as voice mail integration with Exchange UM.
  • OCS 2007 and Lync 2010 MCM training.
  • Fifteen plus years of client facing experience in a variety of roles.

Project Experience

Confidential

Principal Consultant

  • Led a Lync 2010 deployment for a customer who was as part of a divestiture split off of a new company in a Greenfield deployment of new infrastructure.
  • Architected and implemented a POC environment for a large customer to demonstrate they could implement Lync 2013 and Exchange 2013 on premise after they had already committed to Office 365 for Exchange and Lync.
  • Led a Lync 2013 deployment for a customer who was migrating from OCS 2007 R2 with PBX integration from a legacy Avaya infrastructure and Exchange 2010 UM integration.
  • Led a Greenfield deployment of Lync 2013 for a customer with no pre-existing UC to deploy IM and Presence and Web Conferencing.
  • Provided oversight to several other Lync deployments as the Principal Consultant where other consultants performed delivery and I oversaw their activities, timelines and acted as an escalation point for technical issues.

Confidential

V Master Consultant

  • Lead the architecture and deployment of their migration from OCS 2007 to Lync 2010 globally.
  • Architected their migration strategy from Lync 2010 to Lync 2013.
  • Acted as Subject Matter Expert for integration of Lync to their Cisco, Avaya and Aastra telephony solutions and lead deployments for those migrations.
  • Performed architectural assessment of pre-existing LCS and OCS infrastructure to determine feasibility of global deployment of OCS and identified several areas of remediation to insure the infrastructure will support a global deployment.
  • Architected and implemented regional deployment of OCS 2007 R2 for 120,000 user base
  • Architected and deployed OCS 2007 R2 Enterprise Voice to several sites and integrated with their on premise telephony solutions.
  • Architected Lync to be a PBX replacement for 60,000 users in 25 sites globally for customer.

Confidential

  • Responsible for reviewing and ratifying all Lync Statements of Work for all HP Technology Consulting engagements in North America.
  • Engage with customers as escalation point for issues when integrating Lync.
  • Work with management to build the practice by creating reusable template deliverables and standardizing how HP does Lync delivery.
  • Act as an escalation point for other consultants and provide technical and consultative guidance in advance configuration and delivery techniques for deploying and integrating Lync.
  • Collaborate with other Competency Leads worldwide in advanced delivery and integration of Lync.
  • Deliver training seminars to other Consultants in upcoming features and best practices for deployment of Lync.

Unisys Corporation Infrastructure Architect

Confidential

  • Architected Exchange 2010 environment to meet Microsoft's requirements to demo the new features of Exchange 2010 to the general public
  • Participated in the Exchange 2010 TAP program to gain experience with Exchange 2010 while the product is in Beta. Provided feedback to product and TAP teams on supportability and implementation issues as they arose.
  • Integrated Exchange 2010 into existing Exchange 2007 environment as a co-existence environment.
  • Integrated Exchange 2010 UM and upgraded IP gateway to new NET VX IP Gateway to support new features.

Confidential

  • Subject Matter Expert and Architect for Unisys Secure Cloud initiative and was responsible for architecting several solutions that will be hosted in the Unisys cloud.
  • Architected and implemented OCS 2007 and Exchange 2007 solution for the Secure Cloud Unified Communications as a Service offering which is designed to scale to 500,000 users.
  • Provided strategic guidance and architecture oversight to other architects pertaining to security aspects of hosting infrastructure in the cloud inclusive of firewall, PKI, high availability and network architecture.
  • Coordinate activities with security architects to conduct security reviews and vulnerability assessments of the environment to insure compliance.

Confidential

  • Consulting Architect to architect and provide strategic guidance to Unisys internal IT to develop a consolidated Unified Communications strategy for all of Unisys. This entailed designing an OCS 2007 infrastructure that will sustain up to 30,000 users globally.
  • Initial design to implement a co-existence with LCS 2005 with OCS 2007 for IM and Presence with Federation.
  • Second phase to integrate Enterprise Voice capabilities for select pilot sites in the US, UK, and Australia and to then expand roll out globally.

Confidential

  • Lead Architect and Program Manager for the Unified Communications Trial and for the Exchange 2007 Demo project which is an outsourcing project for Microsoft. Maintain the lifecycle of both projects as well as architected and implemented an Office Communications Server 2007 infrastructure into the existing target architecture. Implemented OCS 2007 R2 in the environment and re-architected the Trial experience to support the new features of R2.
  • Lead architect in designing and implementing OCS in the environment.
  • Gathered requirements from Microsoft product team for which features they wanted to demonstrate and created target architecture based on these requirements.
  • Integrated OCS telephony into existing Exchange UM solution and telephony gateway. Created dial plans for various tiers of users based on requirements.
  • Participated in Beta and TAP Program for OCS R2. Successfully installed Beta infrastructure and provided feedback and bugs back to Microsoft while in development cycle.
  • Was responsible for designing the PKI infrastructure internally and externally for the implementation.
  • Implemented multi-tenancy within Active Directory to segment users' Address Books by OU.
  • Redesigned the network architecture to adhere to Edge Server requirements.
  • Redesigned provisioning system to incorporate OCS enablement for user accounts for 5 day and 30 day accounts.
  • Implemented a consolidated alerting and reporting system architecture based on SCOM 2007 for monitoring and systems management.
  • Manage ISA firewall as required.
  • Maintain the site and infrastructure on as needed basis to adapt to Microsoft's needs to add new features to the demo.
  • Liaise with vendors and hosting providers in negotiating services and contracts.
  • Coordinate with server, network, and firewall teams to hand over the environment to be managed by Unisys hosting facility. Also created As-built documentation and procedures for administrators to use to support the environment.
  • Act as Tier 4 for escalation of issues in environment and sign off on reviewing closure of technical issues.
  • Provide management and Microsoft product team with reports on usage and availability of the Trial experience

Confidential

  • Program Manager and Architect for the Microsoft Exchange 2007 Trial Demo project. As Program Manager and Architect, was responsible for project management and planning of the entire lifecycle of standing up a Hosted Exchange 2007 infrastructure which supported the release of Microsoft Exchange 2007 for Microsoft.
  • Coordinated all logistics and resources needed for design, implementation, and support of the environment to insure timelines are met and within budget.
  • Architected web based provisioning application that automates the creation and deletion of user accounts and mailboxes that are used in the 5 day Demo environment.
  • Meet with Unisys and Microsoft management to provide status on the project.
  • After the site went into production, act as a liaison and focal point with Microsoft to add new features to demonstrate so the production Demo system can be used by Microsoft and Unisys sales folks in the field to demonstrate the capabilities of Messaging and Collaboration of Exchange 2007.

Confidential

  • Lead technical architect assigned to work with our partner SAS Institute to position Unisys products for SAS Solutions. Also engage with customers in positioning Unisys products and delivering infrastructure services from the Microsoft Practice portfolio.
  • Work with customers in a pre/post sales capacity using a consultative selling approach to architect and deliver solutions to solve their business problems with newer technology and positioning Unisys and Microsoft products in the enterprise market.
  • Engage with SAS internal Research and Development teams in various consulting activities including benchmarking, scalability studies, and performance tuning of the ES7000 and enterprise SAS solutions.
  • Architect and provide sizing guidelines for enterprise class SAS configurations/server farms on the ES7000.
  • Architect, design, and benchmark large scale SANs Storage Area Networks specializing in EMC Clariion 4700FC and CX Disk Subsystems utilizing Brocade Switches.
  • Administer and maintain an ES7000 lab on site at SAS Institute, which consisted of 2 16-way 64-bit ES7000s, various commodity 4 ways, and 3 EMC CX600 disk sub systems, where benchmarks, POCs, and performance engagements are performed to create collateral and to promote SAS on the ES7000.
  • Collaborate with Unisys field teams, SAS, Intel, Microsoft and systems integrators in consulting and pre/post sales activities.

Senior Systems Engineer

Confidential

  • Architected and implemented company's corporate Firewall/VPN. Went from Access list on routers to Checkpoint 4.1 Firewall/VPN solution.
  • Upgraded, redesigned, and scaled corporate messaging infrastructure. Went from single Exchange 5.5 server for entire company to Exchange 2000 Active/Passive MSCS Cluster at corporate office and mailbox servers at several branch offices.
  • Drafted their Corporate Security and Business Continuance Policies. Using past experience with third party audits, created Security and Continuity policies from scratch that dealt with everything from password security/share permissions/firewall rules to physical security.
  • Designed and implemented Active Directory Domain Controller placement for corporate site as well as branch office sites. This entailed Global Catalog placement, resource domain consolidation, OU design, ACL/share permissions.
  • Architected and implemented SMS server design for Corporate / Branch office hierarchy as well as company's Application server farm hierarchy. Set up infrastructure for collecting Inventory and Software Distribution.
  • Led consolidation effort for redesigning infrastructures as company acquired other companies. This including messaging consolidation, domain redesign, router redesign, firewall redesign, and DNS consolidation.
  • Designed and implemented Corporate Backup strategy for how, when, and what to backup for all sites and Application Server farm. Utilized SAN and Gigabit technology in conjunction with Veritas Backup Exec and DLT Autoloaders to accomplish this.
  • Managed 6 Cisco routers and 15 2948 switches.

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