Customer Service/cashier Resume Profile
3.00/5 (Submit Your Rating)
Wareham, MA
Summary:
- Market research experience across different platforms to improve HR responses to relevant HR problems and issues.
- Analytical experience includes recommendations to clients to help improve brand loyalty, consumer and employee satisfaction.
- Strong background in customer service both in person and electronically.
- Strong background in computer and network troubleshooting.
- Proficient in MAC OS X, Microsoft Windows OS and SPSS.
Work Experience:
Confidential
Customer Service/Cashier
- Assist customers with questions about products and services that Lowe's offered.
- Restocked merchandise in the front of the store.
- Operated cash register.
Confidential
Broadband Repair Analyst
- Provided customer service to companies regarding their broadband service.
- Performed layer one trouble shooting for broadband connections.
- Spoke with ILEC's about services and issues on client's behalf.
Confidential
Academic Technology work/study
- Built and installed computers for the College of Arts and Sciences.
- Troubleshot various computer and network problems in both Macintosh and Windows platforms.
- Uploaded and updated software on the computers.
Confidential
Management Consultant Internship
- Worked closely with the Human Resources department to streamline goals and processes.
- Used primary and secondary research to glean information on how competitors handled common Human Resources issues and problems.
- With our findings, we created a presentation of processes Organogenesis should implement to improve the management of common Human Resources issues and problems.
Confidential
Marketing Consultant Internship
- Met with the client to discuss goals and objectives.
- Created a survey to conduct marketing research for the company.
- Collected the survey data and analyzed the findings with IBM's SPSS.
- Using the statistics, we created a presentation based off the relevant findings and presented it to the client.
Confidential
Associate
- Restocked merchandise and created displays.
- Assisted customers with selections and question.
- Operated cash register.
Confidential
Construction Laborer
- Performed general labor tasks on construction sites.
Computer Skills:
- Proficient in Mac OS X and Microsoft Windows Outlook, Excel, PowerPoint
- Experienced in Microsoft Office and IBM's SPSS
- In the process of obtaining A Certification.
