Summary:

• 14 years of experience in Information Technology, with Enterprise, Fortune 500 companies.
• In the CONFIDENTIAL. With a focus on enhancing, maintaining environmental readiness.
• Through effective design, provisioning and installation of redundant IT systems.
• Experience with Data Center automation, and virtualization tools.
• Experience with implementation of compliance and analytical metrics gathering strategies.
• Experience with ensuring high availability and disaster recovery verticals are incorporated.
• Enterprise experience in interfacing with vendors and executive leadership.
• Experience in developing metrics for service performance. Increasing uptime enabling growth trends.
• Over 6 years of experience in Enterprise Citrix Engineering, and design.
• Over 10 years of Enterprise in support and deployment of Enterprise Citrix Suites.
• Over 6 years of experience in VMware ESX, vSphere.
• Extensive experience in XenDesktop 5, XenApp, 4/5/6.5.
• Experience in designing Enterprise XenApp 6.5 Platinum Implementation, 3000 users.
• Experience in XenApp 5 Migration, Administration, and deployment.
• Experience with Implementation of Epic Hyperspace, in Citrix XenApp Enterprise environments.
• Experience in Virtualization of Citrix Servers footprint reduction.

Technical Skills Outline:

• Hardware: HP, Compaq Proliant, IBM, Dell Power Edge Servers, WYSE Terminals, HP Jet Direct/ Printers, EMC SAN, SCSI, Pest Patrol, PBX, Fire Box, DLT Tape Technology, IBM Director. IBM and Dell Blades.
• Software / O.S: XenServer, XenDesktop, HyperV, VBox, PVS, W2K8R2, W2K2012, WIN8, 7, XP, CDF Trace, Visual Studio, MSSQL, 2K/05, GHOST, SAV, MAGIC, MSOFFICE, Visio, IIS, RAID, HBOC, Paragon, Nagios, Connect wise, XenApp, Citrix Desktop Director, Netscaler, Citrix Access Gateway, BEX, Shavlik, vSphere 5, vmWare View, vSphere Client. IBM Director, SSH, Paragon HBOC, EPIC Hyperspace, Netscaler VPX, Citrix PVS, Citrix Desktop Director, Citrix Storefront, Citrix Receiver, MDM, VCenter, XML.
• Protocol Competencies: TCP/IP, DNS, DHCP, FTP, IPX, ICA, PCOIP, TELNET, LDAP, RDP,
• TRACERT, HTTPS, SSL, HTTP, TN3270, HTML, XML, DICOM, HL-7, SQL
• Remote Services: XenDesktop5, XenApp, 4/5/6.5, Go To Meeting, Timbuktu, RDP, VNC, vSphere 4.5,5.
• Languages: Powershell, HTML5, Drupal 7

CONFIDENTIAL

Senior Citrix Engineer, Engineering Team , Full Time Corporate Employee

• Design Enterprise XenApp 6.5 Platinum Implementation, 3000 user environment.
• Cost analysis, POC for XenApp 6.5, design and deployment. Dell Power Edge815's, 710's .
• Virtualization of Financial Services applications. XenDesktop 4/5 farm administration.
• Citrix PVS, 5.2 Provisioning Services . XenDesktop Catalogs Management.
• XenApp 5 Migration, Administration, and deployment.
• Virtualization of Citrix Servers, Server footprint reduction, from 210 physical to 41 VM's .
• XenApp, XenDesktop Administration, Training to support Staff . vmWare, vSphere5 hypervisor .
• App V, Soft Grid support, multiple clusters .
• Tier 3 Escalation Point of contact for off shore Partners. Netscaler VPX alert capturing,
• Netscaler VPX Configuration Citrix web interface. Created Network paths for Wan vpn traffic.

Confidential

Citrix Consultant

Proof of Concept Design Enterprise XenApp 4.5, Pilot Design and Implementation.

Virtualization of Paragon-HL7, Medical Management Software. HIS Broker Configuration

Data Center Migration Project P to P, P to V migration, Relocation of Data Center Hardware Assets.XenApp Environment Build - XenApp 4.5 Upgrade Path Design and Deployment, for Remote Customer Sites. Upgrade Path Design, Documentation development.

Remote Hosted Hospital Applications Support- Tier 3 Support. Hosted Applications Windows 5

• Post Sales Direct Customer Escalation Point of Contact.
• Change Management Functions, Environment Change Documentation.
• Run Book Creation, Project Documentation. Build Standardization and Process Creation.
• Deployment of Citrix SSO, Single Sign on Solution . For remote medical staff. NFS Share repository.

Confidential

Senior Citrix Administrator

• Global Infrastructure Support for International Call Centers, WAN SSL VPN.
• Support of .net Financial apps 1800 External users, VPN users in Chennai, China, and Panama .
• Citrix Advanced Access Gateway. Log on Point Configuration for off Shore Partners.
• End Point Interrogation, configuration. Citrix Edgesight, Citrix End Point Analysis.
• CPS 4.5 upgrade Migration from CPS4 to CPS4.5, Integration and Implementation.

Confidential

Medical Applications Hosting, Informatics

Citrix Administrator -

• Level 2 Citrix Support Training and Administration.
• W2K3 Server, A.D., GPO in administering user accounts, security policies.
• Lead Technical Support for Thin Clients and Fat Clients Remote Support and Monitoring.
• Application Virtualization Delivery, Integration and Deployment, HIPPA Conformance .
• Medical Application Publishing Revenue Cycle Management Application Management.
• Hospital Admissions, Drug Administration Application Delivery, Virtualization.
• 25000 user environment. 150 Dell Blade Environments.
• Implementation and Support of PeopleSoft Environment, Delivered via Citrix.
• Migration from Metaframe XP 1.8 to Presentation Server 4.
• vmWare, server hypervisor .

Confidential

Technical Support Engineer 3, Cardiology PACS

• PACS -Picture Archiving Communication System, HIPPA .
• Lead Product Support for Cardio and Radio Imaging Devices.
• Cardio, Radio, Ultrasound and Echocardiogram Modality and Database Applications support.
• Logical Network Configuration of Modalities Workflow.
• Performed database back-up and recovery and monitored configured client SQL Server Databases.
• Specific competencies utilized: Cardiology Image Storage Data Bases, Remote LAN / WAN Hospital Information Systems Administration utilizing: Citrix, RDP, Telnet, Terminal Services Emulator, Call center case management through internal Ticketing system, IIS configuration of proprietary financial services applications, and EMC SAN storage. HL-7 compliance, Hospital Information Systems administration, and Hospital Interface System Troubleshooting. TCL-Scripting .

Confidential

Field Support Engineer Field Support, Enterprise customers .

• FORTUNE 500 COMPANIES: 9 Site / 250 users supported. Remote Support LAN / WAN.
• Deployed SQL 2000 Server for WAN access, and SQL databases, for POS customers.
• Daily management of Server Farm, Optimization and Maintenance of Wan accessed applications.
• Windows 2000, 2003 Active Directory, in administering user account / workstation security policy.
• Experience with PC interfaces to Mainframe programs: Host on demand, Extra, PMS, CCS, CSS, CMS.
• Utilized SMS on LAN, distributed WINXP SP2 rollout, LAN, 400 users . Novel NetWare environment .
• Deployed IIS5, Citrix Farmed Applications. Proprietary Financial Services Applications, Great Plains .
• Experience with site moves of Enterprise systems included: DATA Center that included 4 NetWare
• Servers, 3 NT Servers and 2 Windows 2000 servers, IBM Blade and scheduling of backup jobs.
• Utilization of Windows 2000, Active Directory, configuring NOVELL client user mappings.
• Windows 2000, Active Directory, configuration of Group Policies for local users/remote users.
• Utilization of Windows 2000, Active Directory, in administering Security Policies for VPN authentication.
• Active Directory, administration of user accounts and security groups, SQL database authentication.
• Deploying and securing OS and server applications in a DMZ. Configured FW1 and Firebox, DMZ . Deployed Enterprise Anti Virus Solution.
• Configuration assistance on in and outbound protocols and security ports on the NAT Server/Firewall.
• Deployed SQL 2K, SQL Server for Remote Customer Hospital . Utilizing Sys Prep.

Confidential

Desktop Support Engineer / Help Desk Support

• Desktop Support/Field Support Tech.
• Support for Home and Corporate customers,

Confidential

Emergency Medical Technical Facilitation, Fire/Personnel Rescue Civilian and Military

Confidential

Current Certification Goals for

CCEE Designation, VCP 5, MCITP, CCNP