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Csr Resume

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Tonawanda, NY

OBJECTIVE: Seeking a secretary/receptionist position utilizing excellent customer service, organizational and office skills

SUMMARY OF QUALIFICATIONS

  • Friendly, Professional
  • Quick learner, able to prioritize, and detail oriented
  • Excellent record of dependability and responsibility
  • Able to work independently or as part of a team
  • Efficient in time management
  • Driven by quotas and challenges

RELEVANT SKILLS AND EXPERIENCE

Office Support Skills

  • Keyboard 40 words per minute with accuracy
  • Experienced using fax, copier, multi-line phone, Internet research, and email

Computer Skills

  • Skilled in Microsoft Applications, including Word and Excel
  • Skilled in Medisoft

WORK HISTORY 
Confidential, Tonawanda, NY CSR, call center agent
Confidential, Lockport, NY Machine Operator
Confidential, Amherst, NY Front End Cashier
Confidential, Amherst, NY Department Manager

EDUCATION

DIPLOMA- MEDICAL SECRETARY 
Confidential School 
Confidential Sr. High School,

CERTIFICATES
Dean’s List—throughout entire program 
Excellence in Keyboarding I, II and III, Accounting I and II, Information Processing, Communication Skills, Medical Terminology, Office Simulation, Computerized Billing, and Medical Office Procedures.

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