Related Skills:

• Installed and configured DOS 6.22,Windows 98/XP, NetWare 3.12, and Intranet Ware 5.x.
• Installed and configured Windows NT/2000 workstation/server PDC, BDC, DHCP, WINS, DNS, RAS,
• Active Dir and File Print Services.
• Integrated DOS 6.22,Windows 98/XP, NetWare and Windows NT environments.
• Migrated NetWare 3.1x 4.x servers to Windows NT/2000 servers.
• Applied NTFS Security for NT NDS security for NetWare.
• Designed TCP/IP subnet masks and IP addressing schemes for both NOS.
• Replicated NDS at the Container file level.
• Designed Drive Mappings, Login Scripts Batch files for NT/NetWare.
• Designed Token Ring, Peer-to-Peer Networks for NT, NetWare, Win98/XP DOS 6.22.
• Installed and configured PC hardware, software firewalls.
• Diagnosed and troubleshoot Windows NT/2000, NetWare Servers and DOS 6.22,Win98/xp clients.

Experience:

Confidential

Responsibilities include Support of Fixed Income, Commodities, Energy, Dell desktop laptop support of 350 traders, Telecom BT Turret trader phone systems,Cisco IP Communicator Cisco Unity Call Manager. Supported Financial market analysis applications for Bloomberg, Factset, Reuters, Tradeweb, Macgregor, and Factiva. Also performed Break/fix, upgrades of Laptops, Desktops, network printers, Blackberry's, Iphone's, Ipad's, Apple products. Created images restorations using Ghostcast server. Deployed Remote software distribution using Softgrid, Symantec provided VPN support, Secure Id, RDC, Citrix Portal, Cisco Webex Connect, Juniper, Odyssey for Remote access support. Added users to domain, groups, reset passwords granted file permissions using Active Directory. Installed configured Win XP/7, Outlook 03/07/10, MSoffice 03/07/10 Safeboot, Sophos AntiVirus, Mozy Connected backup software. Documented all incidents, resolutions, assets, inventory, tickets thorough I-central.

Confidential

Responsibilities include support of 1500 users. Provided phone support, network support, Break/fix, HW/SW Upgrades, job queue ticket management software using Service Desk. Remote software distribution using Radia. Created images and restorations using Ghostcast server. Supported VPN Aventail, Citrix Internet Portal and remote pc access using LanDesk. Added users to domains, groups, reset passwords granted file permissions using Active Directory. Configured Windows XP Outlook 03/07, MSoffice 03/07, Blackberry's, Network Printer's and troubleshooted all computer related issues.

Confidential

Responsibilities include support of Fixed Income, Commodities, Energy, Desktop support of 150 traders, Cisco phone support, Financial market analysis applications support for Bloomberg Reuters. Also performed Break/fix, upgrades of Laptops, Desktops, network printers, Blackberry's. Created images and restorations using Ghostcast server. Added users to domain, groups, reset passwords granted file permissions using Active Directory. Ran tape backup rotations, E-mail support using Lotus Notes R6, Remote access support using PcAnyware, Configured Windows XP, Blackberry's, Network Printer's troubleshooted all computer related issues.

Confidential

Responsibilities include support of Fixed Income, Commodities, Energy, IBM desktop laptop support of 500 users. Provided Break/fix, upgrades of Laptops, Desktops, network printers Blackberry's. Supported Cisco Phone's, Financial applications, VPN Remote access. Created images restorations using Ghostcast server. Configured Windows XP Outlook 03/07, MSoffice 03/07, Blackberry's, Network Printer's and troubleshooted all computer related issues.Configured Windows XP,Blackberry's, Network Printer's and troubleshooted all computer related issues. Documented all incidents, resolutions, assets, inventory tickets thorough Clarify.

Confidential

Responsibilities include support of Fixed Income, Commodities, Energy, Dell desktop laptop support of 400 traders, Administrative access using Active Directory for Microsoft , Console 1 for Novell and Ace Admin for Citrix Internet Portal and VPNs. Also password resets, profile management for users, profile migration from Novell to Microsoft. Ticket tracking and job queue management using helpdesk 64. Involved in desktop and laptop upgrade project and migration, for trade floor users. Re-imaging Desktops using Linux image software distribution and Ghost multicast 7.Remote software distribution using Novell, RDP server support,VNC viewer for desktops, laptops, Bloomberg, Reuters and trade floor applications support. Outlook 2003 support, Blackberry and network printing support.

Confidential

Desktop support of 350 PCs including offsite locations nation wide.Troubleshooted Win2000/ Netware 5x Servers, wireless networks, switches, routers and high speed connections. System upgrades, system maintenance, server management using Active Directory, remote console using Terminal Services and tape back up using Arcserve. Also configured I-Series software for windows used to access AS400 databases, Citrix ICA client for remote console access to host servers and VPN client installs using Cisco. Remote access using Tridia VNC Pro for desktop troubleshooting, software installs and O S configurations. E-mail support, troubleshooting trouble ticket tracking using Lotus Notes R6 software. Also configuration installation of new desktops, laptops, palms and blackberries hardware purchased from vendors. Provided helpdesk support, phone support, network support, to users C-level executives onsite and offsite locations.

Confidential

Responsibilities include support of 600 PCs including Virgin airport facilities and engineering nationwide. Administrative access to user, group objects and NTFS security polices. Troubleshooted NT4.0/2000 Server administration using Control IT and Terminal Services Client. Worked with Active Directory services, as well as NT4.0 tools for managing global domains. Administrative support for DNS, WINS, DHCP services for servers and desktops. Print server setup using NT4.0/2000 for Okidata Microline printers as well as IP based network printing. Also Created and upgraded NT4.0/2000 servers and pcs and hand held devices. Setup of e-mail services using Lotus Notes R5 admin. Re-imaged servers with Smart Array and Select software. Pc and laptop imaging using Power Quest software. Support for remote users on VPN using WinXp help and support tools. Also used Magic job que management software, for ticket tracking. Application support and installs for Citrix ICA clients, MS office, Oracle, Ultramain and Adoc. Also used remote software distribution running Radia and tape back ups using Arcserv.

Confidential

Responsibilities include support of 1200 PCs on a corporate LAN, trade floor support, job queue management using Service Center 4.0 and Clarify.Software packaging and distribution using SMS. Help desk support, remote pc support using Sametime, Netmeeting, PcAnyware and SMS for software deployment and troubleshooting. Re-imaged Workstations and laptops using Ghost software. Created a multicast 2000 server with Ghost for image distribution. Also installed IP based network printing and local printer access for users. Migrated user profiles to new domains, managed user accounts using Active Directory.Configured E-mail services using Outlook, running on ExchangeServer.Configuerd PDA, Palm Blackberry's. Installed Fiberlink and Nortel client login for VPN users, accessing corporate network resources remotely using SecureID. Supported Windows 2000, Office 2000, Bloomberg,Crystal Reports, Hyperion Osi Kronos citrix client and any other corporate related software. Also installed and repaired hardware. Traveled thru out Connecticut supporting GE facilities, As well as NBC, CNBC in Manhattan NY at 30 Rockefeller Center.

Confidential

Responsibilities include support of 340 PCs on a corporate LAN, job queue management using Eyque.Installed AWS 2000 server to keep track of work flow. Re-imaged leased machines with Loadset Core Image and Ghost. Windows 2000, Office 2000 Eyselect, Timbuktu and phone support for offsite offices. Supported E-mail services using Lotus Notes R5. Upgraded workstations from Novell client logins to active directory and installed VPN using Secure Id for remote workstation access. Configured Internet IP based printing and network printing. Incorporated personal back up using Arcserv.

Confidential

• Responsibilities include support of 950 PCs on a corporate LAN, job queue management using Clarify 9. Remote
• System deployment using Tivoli for pushing packages to endpoints and Dameware remote desktop access.
• Network support for Active Directory, DNS, WINS, DHCP for 2000 servers. Managed Users, groups,
• Security policies and file application access to Global Domains. Re-imaged Workstations and laptops
• using Ghost software. Also installed network and local printer access to users. Configured E-mail services using
• Lotus Notes R5, synchronized lotus database with mobile palms and blackberrys. Installed ICS client for citrix,
• Novell client and FTP access using secure id login. Setup laboratory equipment such as, microscopes Stencils
• machines, chemical analysis tools configured to work with win 2000 applications. Installed corporate related
• software Crystal reports, Hyperion enterprise, Pillar, Sametime, Fiber link, Concur, Hendry, Autodesk
• Streamline, Inventor, and Microsoft office 2000 suite.

Confidential

• Responsibilities include Lead Regional Tech for Connecticut, handled 31 offices of Coldwell Banker Real estate
• and monitored two techs. Computer roll out of 480 machines and Networked 28 offices using Cisco 3600 routers,
• Nortel Switch's. All offices that were networked, were setup with one machine running windows 2000 configured
• as a Server. Installed all of the email services in CT such as, Exchange service and Internet E- mail. Setup
• client work stations to access Consolidated Multiple Listing Service using PC Access,Top Producer,Altaira,
• ProMatch, PcAnyware.Also maintained, and supported the Internet based systems such as, Branch
• Data Entry System, Cosmos, Cbnet and Trident. Troubleshooted network computing problems, through
• out CT and Added users to domains, backup, firewalls and phone support. Also worked with admin on setting up
• monitoring and editing Internet Information Services IIS . Involved in migration of NT 4.0 to Windows 2000
• for multiple listings board and installed real estate related applications. Handled 28 servers for Coldwell Banker.