Customer Service Delivery Driver resume

Summary of Skills:

Excellent verbal and written communication skills.
Successful leader, equally effective as member of a team.
Highly organized able to multi-task and accomplish multiple objectives.
Professional demeanor and attentive to detail.
Effective manager, driven to provide excellent customer service, and able to assess complex situations and formulate solutions.

Computer Skills:

Microsoft Office Suite 2007, Internet research, Hardware - PC upgrades / repairs, Network cabling, connectivity troubleshooting, hard drive recoveries, component level replacements, Cisco Routing protocols, Network fundamentals, topology, Network Security fundamentals/secure networks.

Related Coursework:

Cisco Networking Fundamentals
Networking Security Fundamentals and Advanced
Computer Forensics
PC Hardware and Software (A+) I and II
Microsoft Workstations (Vista)
Microsoft Windows Server
Project Planning and Documentation
Managing Information Security
Professional Communication
Computer Information Systems
Business Ethics
Customer Service

Education and Training:

Confidential College, Fort Myers, FL
A.S., Information Systems Management

Emphasis in Network Security

Experience:

T Support Tech Internship, Confidential,Ft Myers Fl, March 2012-May 2012

Customer Service Delivery Driver,Confidential,Naples FL,February 2008-July 2008

Delivery Driver/Customer Service,Confidential,Naples, FL,July 2006- July 2007

Delivery Driver,Confidential,Naples, FL,July 2005- July 2006

Lather,Confidential,Naples, FL,December 2004- June 2005

Lather,Confidential,Naples, FL,June 1994 - December 2004

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